Pre-Sales Consultant / Production Support

• Feb 2023 - Present

Senior Presales Manager

• Dec 2021 - Jun 2022

In this position, I was leading a presales process for all new clients in Transportation & Mobility domain. • Designed and implemented a presales process for the newly created T&M department. • Created drafts of automation and optimization solutions for business processes acceleration, reducing manual labor. • Built and lead delivery teams within presales processes. • Facilitated collaboration of all team members within each project and conducted quality assurance. In this position, I was leading a presales process for all new clients in Transportation & Mobility domain. • Designed and implemented a presales process for the newly created T&M department. • Created drafts of automation and optimization solutions for business processes acceleration, reducing manual labor. • Built and lead delivery teams within presales processes. • Facilitated collaboration of all team members within each project and conducted quality assurance.

Pre-Sales consultant / Solution architect

• Oct 2018 - Nov 2021

This position has made me a jack of all trades supporting various companies in their business automation journeys. I’ve gained lots of experience helping our customers to excel at increasing their processes efficiency by implementing innovative digital intelligence solutions. • Directed technical aspects of each sales opportunity, from analysis to delivery of PoCs or pilot projects. • Built and implemented RFI/RFP submission process in the company from the scratch, as well as fueled it with Loopio integration. • Led a bidding process for tenders. • Represented the company at international conferences, expos, and events. • Drove on-site meetings, consultations, and workshops with customers all around Europe in business travels. • Steered customer success activities for high-priority customers and partners.

Presales Engineer / Key RFP Expert

• Nov 2017 - Oct 2018

In 2017 I was promoted to the position of Pre-Sales Engineer in the Global Sales Department, also covering the responsibilities of bpm’online's Key RFP Expert. • Analyzed customers’ needs, requirements, and process flows. • Created and presented demo versions of the solution to customers/partners. • Coordinated the project workflow communicating with customers/partners and internal teams. • Orchestrated an RFI/RFP/RFQ submission processes: - Built a workflow for each submission; - Collaborated with other teams (e.g. Sales, Service, Solution Delivery, R&D, etc.) according to the process requirements; - Responded to the customers' requests for functionality coverage details, legal aspects, pricing, delivery approach, risks and mitigation, etc; - Prepared, finalized, and submitted documents on the company’s behalf. • Contributed to implementing an automatic lead scoring process to bpm‘online CRM.

Data maintenance specialist

• Nov 2016 - Nov 2017

In this position, I was responsible for maintaining bpm’online's leads database in Global Lead Generation Department. • Mastered lead quality check and research to ensure lead maturity for further transition to the company’s Sales Funnel. • Enriched leads with data on contacts and accounts. • Ensured incoming leads information accuracy. In this position, I was responsible for maintaining bpm’online's leads database in Global Lead Generation Department. • Mastered lead quality check and research to ensure lead maturity for further transition to the company’s Sales Funnel. • Enriched leads with data on contacts and accounts. • Ensured incoming leads information accuracy.