Nik Portela

Health Promotion Services Program Manager at The Next Door of the Columbia Gorge
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Community Health Worker
    OREGON COMMUNITY HEALTH WORKERS ASSOCIATION
    Oct, 2020
    - Nov, 2024

Experience

  • The Next Door of the Columbia Gorge
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Health Promotion Services Program Manager
      • May 2019 - Present

      Program development with a focus on health equity and community-led advocacy for historically and currently underserved populations, including starting the first ever LGBTQIA2S+ program in a large rural area. Data collection, database management, program evaluation, grant writing and reporting, multi-project budget management and creation. Management skills including, but not limited to, onboarding of new staff, schedule maintenance, timesheet management, hiring, and motivational coaching of a multi-person team. Training and workshop development, both in person and Zoom-based. Certified in Getting Listened To workshop delivery through Nanci Luna Jimenez Institute for Social Transformation.

  • Haven From Domestic Violence
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Bilingual Prevention Specialist
      • Oct 2018 - Apr 2019

      Coordinate and facilitate educational and culturally competent curricula in classroom settings on topics such as anti-oppression theory, dating and sexual violence, stalking, bullying/cyberbullying, and safe technology use. Assist with recruiting, coordinating and co-facilitating the HAVEN Troupe and its activities. Work within the Prevention Team to co-facilitate the Sexual Health Information For Teens prevention coalition. Assist and support training for school staff and students’ parents or caregivers. Coordinate data collection and submit required information for grant reporting and other documentation in a timely and complete manner. Maintain documentation and keep regular statistics in accordance with current project funding streams. Administer surveys and/or pre-post tests for program evaluation. Compile mid-year and year-end performance reports. Coordinate and/or assist in database management, including entering training participant data.

  • Planned Parenthood Columbia Willamette
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Access Center Assistant Manager
      • May 2017 - Oct 2018

      Coordinate hiring procedures, including pre-screening candidates and reaching out to references. Organize training plans for new staff. Create and maintain staff schedules,reference materials for existing staff, and training materials for new staff. Monitorperformance goals, productivity metrics, and address patient complaints. Participate in employee feedback process for staff evaluations during Trial Service Period and annually.Effectively work and collaborate with other departments and community partners. Adhere to union contract agreement and comply with HIPAA confidentiality requirements.

    • Clinic Assistant - Safety & Vaccine Specialist
      • Apr 2016 - May 2017

      Take patient vitals, room patients, and informed consent for specialty services, including but not limited to medication and surgical abortion, vasectomy and contraceptive devices.Perform phlebotomy, package specimens for outside lab tests, clean and sterilize medicalinstruments, and record lab results.Train new employees in all job tasks, EHR, and vaccine administration. Comply with HIPAA confidentiality and Mandated Reporting requirements.Ensure safety and sterility standards are met. Member of Labor Management Committee and labor union.

    • Call Center Support Lead
      • Jan 2015 - Apr 2016

      Schedule, answer questions regarding appointments, and qualify patients for appropriatestate and/or federal funding opportunities. Member of the Patient Assistance FundCommittee and Labor Management Committee, as well as a union steward. Train new and current employees on processes and procedures. Audit current employees to findopportunities for improvement or promotion.

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Lead Customer Support & Sales Representative
      • Mar 2008 - Jan 2012

      Process returns, exchanges, and purchases through a proprietary point-of-sale system. Achieve an individual monthly sales quota. Train, observe, and audit new employees. Operationally maintain the store's inventory by accepting, shipping, and manually counting stock daily. Lead weekly customer workshops ensuring a level of knowledge and comfortability with new products. Process returns, exchanges, and purchases through a proprietary point-of-sale system. Achieve an individual monthly sales quota. Train, observe, and audit new employees. Operationally maintain the store's inventory by accepting, shipping, and manually counting stock daily. Lead weekly customer workshops ensuring a level of knowledge and comfortability with new products.

Education

  • Columbia Gorge Community College
    Associate of Science - AS, Nursing
    2022 - 2025
  • Charles W Flanagan High School
    High School Diploma
  • Portland State University
    Liberal Arts and Sciences, General Studies and Humanities
    2012 -

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