Experience

Sonata

• 1 - 100 Employee

• Senior System Analyst

  • Jun 2006 - Present

   Experience in Software analysis and support with more than 9 years’ experience in various platforms like GUI, Web, Mainframe, SAP ,SALESFORCE CRM application,  Having work done SFDC Development process .Customizing the applications on Sales Force platform.Workflows, Process Automation, Approval Process, Reports & Dashboards,Validation Rules, Sales &Service Cloud.  Solid understanding of Airport/Airline & Travel/Tourism domain.  Results driven professional with proven ability in leading teams.  Proficient in swiftly ramping up projects with competent cross-functional skills and ensuring on time deliverables within pre-set cost parameters  Experience in creating Test Plans, Test scenarios, Test cases, software documentation from business, technical and functional requirement  Extensive experience in Ad-hoc, Functional testing, Integration testing, System testing, Regression testing, User Acceptance, End to End, black box testing, GUI testing, back-end testing, browser compatibility testing, load/performance testing in different stages of Software Development Life Cycle (SDLC).  Extensively used test management tool like Test Director (6.5/7.2/7.5/8.0) and Quality Center to develop test cases, test scripts, executing the scripts and tracking the defects, Logging the defects and reporting the defect (bug). Show less



Qatar Airways

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Senior System Analyst

  • Mar 2013 - Dec 2015

  Qatar Airways is one of the leading Aircraft carriers in Middle East. I was responsible for the system Testing and setup of the BRS system at the new DOHA international airport (Hamad International Airport) And supporting the BRS system at the old DOHA airport. Work Highlights • Testing and support of the BRS application at the new Doha international Airport (HIA) & DIA • Supporting the ground handling staff in handling the BRS Application (Hardware & Software) • Vendor Coordination • Participating in the ORAT trials as the BRS support staff at the new airport • Hardware & Network support - BRS handheld scanners, CUTE machines,Printers,WI-FI Connectivity & Access points • BRS system integration testing with various other systems like Amadeus, Bag link and BHS • Support and troubleshooting of Motorola BRS handheld scanners- MC9190, MC9090, MC9060 Show less