Chief Clinical Director

• Jun 2021 - Present

Lead team of Clinical Regional Directors in planning, implementing, and maintaining human service and clinical operations for mission-driven, needs-based programs. Develop and implement board directed and long-term strategic processes. Identify unmet community needs and respond with program and treatment options. Establish and monitor team responsibilities and performance. Direct and oversee implementation and utilization of clinical information. Drive fiscal stability through sound practice management.

Adjunct Professor

• May 2021 - Present

Program Manager - Momentum Program and Transition Specialist Program

• Jul 2018 - May 2021

Deliver direct management of remote clinical masters-level staff and peer specialist. Oversee hiring, team building, training, ongoing clinical and administration supervision. Supervise coaching and performance monitoring. Coordinate referral screening and resource utilization to guarantee least restrictive environments for clients with Severe and Persistent Mental Illness (SPMI). Liaise with community stakeholders at Office of Behavioral Health, Colorado Department of Health Care Policy and Financing, Colorado Mental Health Institutes, Community Mental Health Centers, Acute Psychiatric Hospitals, and related partners.Selected Achievements:• Responded to increased demand, and ensured quality service, by rebuilding Western Slope Colorado Transition Team from scratch following contract changeover from Behavioral Health, Inc. (BHI). Followed program contract to guide hiring strategy. Advocated for expanded staffing in response to increased referrals and population. • Support ongoing funding of ~$7.5 million/yr. through Colorado State contract using program performance/contract adherence monitoring and budget oversight.• Boosted referral volume by repairing relationship with Colorado Mental Health Institute at Pueblo.• Provided care services supporting client transitions. Designed charts and documented contact and spending per client. • Created partnerships with CMHC, Human Services, Health Department, acute hospitals, and judicial system.

Program Manager Transition Specialist Program - Western Slope

• Apr 2016 - Jun 2018

Oversaw intensive case management operations delivered by a community-based, fully-remote team. Headed referral screening and resource utilization to guarantee least restrictive environments for clients with SPMI. Managed remote clinical masters’ level staff and Peer Specialist. Handled team building, hiring, training, ongoing clinical and administrative supervision, coaching, and performance monitoring. Developed and promoted measures to monitor team performance and clinical outcomes.• Managed recurrent contact and positive relationships with community stakeholders at the Office of Behavioral Health, Colorado Department of Health Care Policy and Financing, Colorado Mental Health Institutes, Community Mental Health Centers, Acute Psychiatric Hospitals, Jails, Assisted Care Facilities, Nursing Homes, and related partners. • Ensured program performance and contract adherence via monitoring and budget oversight.

Transition Specialist

• Jan 2016 - May 2016

Provided care services supporting client transitions. Designed charts and documented contact and spending per client. • Created partnerships with CMHC, Human Services, Health Department, acute hospitals, and judicial system.

Lead Behavioral Health Provider

• Jun 2015 - Dec 2015

Initiated framework for start-up medication assistance substance treatment program. Developed policies and procedures, including regulatory compliance and consents meeting requirements of federal, DEA, and state entities. Selected Achievements:• Piloted direct service to patients.• Performed psychosocial intakes, treatment plans, individual and group counseling. Initiated framework for start-up medication assistance substance treatment program. Developed policies and procedures, including regulatory compliance and consents meeting requirements of federal, DEA, and state entities. Selected Achievements:• Piloted direct service to patients.• Performed psychosocial intakes, treatment plans, individual and group counseling.

Program Manager, Housing First

• 2010 - 2015

Led SAMHSA-funded project serving the homeless with issues related to substance abuse and mental illness. Achieved grant funding from the City and County of Denver. Administered program development, hiring, training, and individual supervision for peer specialists, case managers, and therapists. Assisted clients with housing stability and maintaining government benefits. Monitored expenditures and completed Annual Progress report for HUD.Selected Achievements:• Planned for predictable expenditures and collaborated with team to align surplus monies toward grant requirements. • Received feedback from leadership: “I’ve never had a manager come in so close to budget without going over.”• Transformed neglected Housing First team to one that surpassed productivity and billing expectations, increased housing retention, and repaired relationships with funders such as the City and County of Denver. Addressed staff frustrations by instituting productivity expectations and weekly supervision meetings. • Streamlined and standardized documentation via institution of an Electronic Health System (EHS). Created a buddy system to ensure safety of team members in problematic situations.• Guided clinical assessment and intervention for 14 homeless women with mental health diagnoses, including counseling, crises handling, and treatment plan using HMIS.

Clinical Case Manager

• Aug 2007 - Sep 2010

Coordinated psychosocial intakes, psychosocial and multi-axial assessments, CCARs, DACODS, and Homeless Management Information System HMIS. Organized one-on-one and group therapeutic support for participants with co-occurring mental health and substance disorders using CBT, DBT, Seeking Safety, and Motivational Interviewing. Ensured compliance with HIPAA, 42 CFR, Colorado Revised Statutes 27065, and HEARTH Regulations and Fair Housing. Provided case management, including benefit acquisition, housing support, payee services, and medical care resources.Selected Achievements:• Served 100 homeless clients in collaboration with Assertive Community Treatment team.• CCH Employee of the Month December, 2009.

IDDT Therapist/Behavioral Health Provider

• 2013 - 2014

Performed Medicaid-compliant diagnostic evaluations and delivered individual and group therapy. Produced treatment plans and completed CCARs and DACODS. Screened patients for depression, anxiety, substance abuse, trauma, and general health. Selected Achievements:• Acted as therapist on IDDT team using DBT, CBT, Motivational Interviewing, and Solution Focused Therapy. Performed Medicaid-compliant diagnostic evaluations and delivered individual and group therapy. Produced treatment plans and completed CCARs and DACODS. Screened patients for depression, anxiety, substance abuse, trauma, and general health. Selected Achievements:• Acted as therapist on IDDT team using DBT, CBT, Motivational Interviewing, and Solution Focused Therapy.

Guest Relations

• Mar 2007 - Dec 2010

Case Manager

• Aug 2006 - Aug 2007

Provided long term case management support to those displaced due to hurricane Katrina. Provided long term case management support to those displaced due to hurricane Katrina.