Experience

Soaring Eagle Casino & Resort

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Guest Experience Specialist

  • Jan 2021 - Present

  Assist in the Guest Experience Centric Organization strategy at SECR and SELC. Provide accurate information to guests, resolve guest complaints, review guest satisfaction surveys, and coordinate cross-departmental solutions to resolve guest concerns. Create a distinctively different and authentic experiences for our guests. Assist in the Guest Experience Centric Organization strategy at SECR and SELC. Provide accurate information to guests, resolve guest complaints, review guest satisfaction surveys, and coordinate cross-departmental solutions to resolve guest concerns. Create a distinctively different and authentic experiences for our guests.


Saganing Eagles Landing Casino & Hotel
• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee
• Customer Service Specialist

  • Jan 2021 - Present


SAGINAW CHIPPEWA INDIAN TRIBE OF MICHIGAN

• United States
• Government Administration
• 1 - 100 Employee

• Cannabis Committee

  • Nov 2020 - Dec 2021

  Tribal Council Appointed. Oversee and assist in the investment of the cannabis industry for the Tribe. Proposal for Federal Law changes for the Tribe. Assist in all decision making and developments of partnerships and collaborations with outside industries. Tribal Council Appointed. Oversee and assist in the investment of the cannabis industry for the Tribe. Proposal for Federal Law changes for the Tribe. Assist in all decision making and developments of partnerships and collaborations with outside industries.



AmeriCorps

• Government Administration
• 700 & Above Employee

• Reading interventionist

  • Aug 2018 - May 2019

  Helped below average readers in grade K-3 get above the average and baseline scores. Kept data of progress through the year. Parent meets and volunteering at school events and afterschool programs. Helped below average readers in grade K-3 get above the average and baseline scores. Kept data of progress through the year. Parent meets and volunteering at school events and afterschool programs.