Nihlahtuzzahra Nihlahtuzzahra

Assistant Manager of HRGA Directorate at Badan Pengelola Keuangan Haji
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Brisbane, Queensland, Australia, AU

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Experience

    • Indonesia
    • Utilities
    • 100 - 200 Employee
    • Assistant Manager of HRGA Directorate
      • Sep 2020 - Present

      Jakarta Selatan, Jakarta, Indonesia 1) HRGA Administrative Support: Successfully managed various aspects of HRGA division's administrative functions, including employee recruitment and apprenticeship, training and development, personnel regulations review, team building activities, outbound activities, evaluation of procurement documents, office inventory management, and office operational management. 2) Executive Support: Provided daily administrative support to the Deputy of HRGA, ensuring seamless operations of their… Show more 1) HRGA Administrative Support: Successfully managed various aspects of HRGA division's administrative functions, including employee recruitment and apprenticeship, training and development, personnel regulations review, team building activities, outbound activities, evaluation of procurement documents, office inventory management, and office operational management. 2) Executive Support: Provided daily administrative support to the Deputy of HRGA, ensuring seamless operations of their office. Responsibilities included scheduling meetings, preparing presentations, drafting correspondence, and assisting with special projects as required. 3) Internalization of Shared Values: Acted as a team leader for the internalization of BPKH's shared values, namely IQRA (Integrity, Quality, Respect, Accountability). Spearheaded initiatives to build a digital-based work culture through platforms such as IQRA Talks, IQRA Magazine, and MECCA (office automation operations). 4) External Event: conducted quarterly socialization events in various regions of Indonesia to educate the general public about the recruitment and procurement processes at BPKH. 5) Special Projects: Assisted the Deputy with special projects, such as creating internal weekly reports for the Board of Directors, preparing presentations for executive board meetings, and initiating end-to-end processes for MECCA as an individual contributor. Demonstrated exceptional organizational and analytical skills while delivering high-quality work. Show less

    • Master Data Analyst
      • Aug 2018 - Aug 2020

      Makassar Area, South Sulawesi, Indonesia 1) Master Data Management: Led the administration and management of master data (supplier, material, and customer) within the ERP Oracle Cloud system for Holding (PT. Haka Sarana Investama), Sub Holding KALLA OTO (Kalla Transport and Logistics), and Sub Holding KALLA DEVCON (Development and Construction). 2) Integration and Configuration: Supported all 10 SBUs of Kalla Group in configuring and managing master data to ensure seamless integration across sourcing, procurement, inventory… Show more 1) Master Data Management: Led the administration and management of master data (supplier, material, and customer) within the ERP Oracle Cloud system for Holding (PT. Haka Sarana Investama), Sub Holding KALLA OTO (Kalla Transport and Logistics), and Sub Holding KALLA DEVCON (Development and Construction). 2) Integration and Configuration: Supported all 10 SBUs of Kalla Group in configuring and managing master data to ensure seamless integration across sourcing, procurement, inventory, manufacturing, and finance modules within ERP Oracle Cloud. 3) Data Entry and Updates: Conducted efficient and accurate data entry and updates through Supplier Portal and Product Information Management within ERP Oracle Cloud. 4) Data Quality and Migration: Ensured data quality and successful migration of all master data to the ERP Oracle Cloud system. Collaborated with the Procurement Department to collect, analyze, and update supplier data, resulting in an improvement of master data quality from 45% to 90% on a monthly basis for the 10 SBUs. 5) Customer Satisfaction: Analyzed systems, identified root causes, and resolved issues promptly, delivering knowledgeable support and high-quality service. Initiated and implemented long-term solutions to enhance customer satisfaction. 6) Purchasing Approval Optimization: Successfully reduced Purchasing Approval Issues within three months for both direct and indirect procurement through exceptional user support and streamlined processes. 7) Process Improvement: Applied a holistic approach by mapping processes and collaborating with cross-functional teams, utilizing the 7 Steps of KAIZEN methodology to identify and implement improvements. Recognized as the 2nd Winner Project Improvement on Kalla Excellence Day (KED) in 2019. 8) Work Quality System Documentation: Assumed responsibility for creating, managing, and implementing Work Quality System Documents (guidelines, procedures, and instructions) across all Strategic Business Units. Show less

    • Indonesia
    • Manufacturing
    • 700 & Above Employee
    • Sales Management Trainee
      • Aug 2017 - Jul 2018

      Jakarta 1) Sales Analysis and Performance Evaluation: Analyzed sales data, evaluated Salesmen performance, and provided support in performance assessments to drive sales success. 2) Field Operations and Engagement: Actively engaged with the Salesman team and conducted field visits to ensure seamless strategy implementation while adhering to standard operating procedures. 3) Strategic Implementation and SOP Adherence: Implemented strategies and upheld standard operating procedures… Show more 1) Sales Analysis and Performance Evaluation: Analyzed sales data, evaluated Salesmen performance, and provided support in performance assessments to drive sales success. 2) Field Operations and Engagement: Actively engaged with the Salesman team and conducted field visits to ensure seamless strategy implementation while adhering to standard operating procedures. 3) Strategic Implementation and SOP Adherence: Implemented strategies and upheld standard operating procedures, ensuring effective execution and alignment with organizational goals. 4) Report Generation and Data Analysis: Generated comprehensive reports, analyzed sales data, and delivered impactful presentations to communicate project highlights and secure new business opportunities. 5) Project Management and Improvement Initiatives: Initiated and implemented project enhancements, such as introducing a Digital Schedule for the Merchandiser Team and integrating Transparency Payment Rewards into Loyalty and Perfect Store programs, leading to streamlined operations and improved efficiency. 6) Customer Engagement and Satisfaction: Increased customer awareness of their rights within Loyalty and Perfect Store programs, enhancing engagement and ensuring timely rewards delivery. Resulted in improved customer satisfaction. 7) Resource Optimization and Efficiency Enhancement: Reduced out-of-stock products in General Trade, boosting Salesman and Distributor selling capabilities. Developed an automated 'Merchandiser Calendar' aligned with Salesman visit schedules, maximizing efficiency and resource allocation. Show less

    • Assistant Research
      • Apr 2017 - Jul 2017

      Makassar Area, South Sulawesi, Indonesia 1) Comprehensive survey services: Specialized in providing comprehensive survey services focused on political and public policy surveys. 2) Administrative preparation of survey implementation: Played a crucial role in the administrative preparation of survey implementation, including creating survey permit letters and survey implementation assignment letters. 3) Research and analysis: Conducted extensive research, specifically analyzing the electability of South Sulawesi Pilkada… Show more 1) Comprehensive survey services: Specialized in providing comprehensive survey services focused on political and public policy surveys. 2) Administrative preparation of survey implementation: Played a crucial role in the administrative preparation of survey implementation, including creating survey permit letters and survey implementation assignment letters. 3) Research and analysis: Conducted extensive research, specifically analyzing the electability of South Sulawesi Pilkada candidate pairs, contributing valuable insights on political landscapes and public opinion. 4) Survey questionnaire development: Coordinated with the surveyor team to develop accurate survey questionnaires, ensuring the collection of relevant data. 5) Data validation and integrity maintenance: Conducted data validation to maintain the integrity of survey results, ensuring accurate and reliable findings. 6) Report creation and presentation: Created comprehensive reports summarizing survey findings, utilized for client presentations internally and externally through press conferences. 7) Increased research activities: Successfully managed the transition from one survey request per month to three survey requests per month, expanding the institution's capacity to provide timely and insightful survey results. Show less

    • Real Estate
    • 1 - 100 Employee
    • Private Tutor
      • Aug 2016 - Mar 2017

      Makassar Area, South Sulawesi, Indonesia As a private tutor, I have played a pivotal role in providing personalized education and support to elementary, junior, and senior high school students. With Math, Science, and English expertise, I have successfully delivered engaging and effective lessons to facilitate academic growth and achievement. My responsibilities encompassed lesson preparation, assignment creation, and the assessment of students' homework. I fostered a dynamic and inclusive learning environment by tailoring… Show more As a private tutor, I have played a pivotal role in providing personalized education and support to elementary, junior, and senior high school students. With Math, Science, and English expertise, I have successfully delivered engaging and effective lessons to facilitate academic growth and achievement. My responsibilities encompassed lesson preparation, assignment creation, and the assessment of students' homework. I fostered a dynamic and inclusive learning environment by tailoring lessons to individual learning needs and employing diverse instructional strategies. Additionally, I administered examinations to evaluate students' progress and engaged in constructive discussions with students and their parents regarding their academic performance. Show less

    • Indonesia
    • Government Administration
    • 700 & Above Employee
    • Intern
      • Jun 2014 - Aug 2014

      Makassar Area, South Sulawesi, Indonesia In my role, I have actively contributed to managing and organizing data within the "Integration Processing and Dissemination of Statistics" division. I have also played a key role in updating data and supporting the creation of the book "South Sulawesi in Figures 2014." Delivering exceptional service has been a top priority for me. Whether it is assisting visitors to the "Integrated Statistics Service" by promptly finding the information they require or providing statistical consultations,

Education

  • The University of Queensland
    Master's degree, Data Science
    2023 - 2024
  • Universitas Hasanuddin
    Bachelor of Science - BS, Statistics
    2011 - 2015

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