Niharika Verma

ITSM Specialist at Jolera Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

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Amit Pal Singh

I rarely come across real talents who stand out like Niharika. I had the pleasure of working with Niharika for two years at the British Telecom India. Working with Niharika I found her as a person with great recognition and deep experience of IT solutions. Ambitious employee with boundless energy, that's Niharika! As a team member or a leader, Niharika earns my highest recommendation.”

Pankaj Kumar

We started our journey together in BT,so i know her as friend and as a colleague as well. extremely professional and dedicated towards her work or task assigned to her. She is patient,well spoken along with great work skills. She knows how to drive any task, how to bring improvements and how to amend solutions. Additional thing is she is strong in her technical skills as well which make easier for any technical team to work with her :):)

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Credentials

  • ITIL Intermediate - service operations
    -
    Jan, 2018
    - Nov, 2024
  • ITIL V3 Foundation
    -
    Jan, 2010
    - Nov, 2024
  • CompTIA Security +
    -

Experience

    • Canada
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • ITSM Specialist
      • Jan 2019 - Present

    • Incident Manager/Service request implementation engineer - VOIP
      • May 2016 - Nov 2018

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Network Engineer
      • Feb 2015 - May 2016

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Specialist
      • May 2010 - Jan 2015

    • Customer Support Executive
      • Jun 2009 - May 2010

Education

  • Sirifort College of Computer Technology & Management
    Bachelor's degree, Computer and Information Sciences and Support Services
  • Sikkim Manipal University - Distance Education

Community

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