Social Media Manager

• May 2023 - Present

Social Media Intern

• Nov 2022 - May 2023

Marketing Intern

• Sep 2022 - Dec 2022

Increased LinkedIn impressions by 16% in 2 months by creating engaging content. Researched and analyzed 4 competitive landscapes on target markets to create brand awareness. Participated in weekly brainstorming meetings to develop a social media strategy that aligned with the company’s goal.

Finance/Sales & Distribution Intern

• Sep 2022 - Dec 2022

Conducted customer research by analyzing their qualitative and quantitative needs, resulting in a customized proposal that addressed their specific pain points.Researched and analyzed 5 contract laws and regulations to ensure that all contracts met legal requirements, resulting in a 100% compliance, and mitigating the risk of legal action.

Immigration Team Leader

• May 2019 - Jan 2022

Supervised 11 Immigration Assistants, resulting in a 20% increase in productivity. Registered, organized, and scanned 1000+ sensitive visa documents of incoming students. Provided customer service to incoming students, staff, and families, resulting in a 90% satisfaction rate. Worked 11 hours per day during orientation week, resulting in a 100% on-time check-in processing rate. Supervised 11 Immigration Assistants, resulting in a 20% increase in productivity. Registered, organized, and scanned 1000+ sensitive visa documents of incoming students. Provided customer service to incoming students, staff, and families, resulting in a 90% satisfaction rate. Worked 11 hours per day during orientation week, resulting in a 100% on-time check-in processing rate.