Nigel Kiew
Procurement & Logistics Officer at Signorino Tile Gallery- Claim this Profile
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English Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
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Malay Limited working proficiency
Topline Score
Bio
Credentials
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Learning SAP MM (Materials Management)
LinkedInNov, 2020- Nov, 2024 -
Purchasing Foundations
LinkedInOct, 2020- Nov, 2024
Experience
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Signorino Tile Gallery
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Australia
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Wholesale Building Materials
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1 - 100 Employee
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Procurement & Logistics Officer
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Feb 2021 - Present
Create and manage purchase orders and product SKU’s in SAP. Coordinate and manage all relevant procurement documents. Arrange shipments from both Europe and Asia based on customer requirements. Maintain a high level of communication between both internal and external stakeholders including sales, warehousing, customers, suppliers and freight forwarders. Reconcile outstanding and completed orders ensuring correct pricing and quantities. Create and maintain pricing and specification data sheets and provide pricing to relevant sales agents when required. Forecast required stock items, quantities and receiving timing’s based on historical movements and projected sales. Assist accounts team with end of month reporting activities for relevant purchase orders and supplier invoicing.
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Coles Group
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Australia
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Retail
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700 & Above Employee
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Operations Coordinator
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Nov 2020 - Jan 2021
Accountable for operational execution and customer service for Coles Primary Freight, ultimately ensuring the team meets or exceeds service targets. Develop strong relationships and effective stakeholder liaison. Monitor transport movements. Communicate and ultimately negotiate/influence stakeholders to recover late DC arrivals, rejections and carrier “no shows”. Execute urgent adhoc requests and manual shipments when required. Ensure ongoing carrier issues and concern are recorded and escalated to the Network Carrier Manager when required.
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Hunter Amenities APAC ME
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Australia
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Hospitality
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1 - 100 Employee
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Supply Chain Coordinator
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Apr 2018 - Oct 2020
Hunter Amenities is one of the world’s largest formulators and manufacturers of guest bath and body collections delivering a truly global solution for the hotel and travel industry. Managed the end-to-end supply chain function in line with KPIs. Handled purchase orders from creation to fulfilment. Purchased and managed raw materials from approved suppliers. Monitored suppliers’ cost and performance to ensure adherence to contract agreements. Prepared shipping documents in accordance with custom requirements. Organised timely and cost-effective deliveries with freight and logistics companies. Assisted quality assurance manager in resolution of quality issues and late deliveries. Involved in special projects including new product development and end of program. Achievements Improved production lead times through effective supplier management. Reduced production and shipment related cost through negotiation with suppliers, freight forwarders and clients to eliminate or share cost. Enhanced freight forwarders responsiveness and visibility on shipment details through process improvements discussion. Reduced credit notes and quality issues through thorough investigation of complaints. Contributed to paperless initiative by implementing digital file and record storage system.
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Warehouse Assistant (Casual)
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Jan 2018 - Apr 2018
• Operated on fast-paced conveyor belt. • Set up machines and production lines. • Repetitive picking and packing in a fast-paced assembly line. • Consolidated goods and wrapping on pallets. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control of outbound goods. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required. • Operated on fast-paced conveyor belt. • Set up machines and production lines. • Repetitive picking and packing in a fast-paced assembly line. • Consolidated goods and wrapping on pallets. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control of outbound goods. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required.
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Link Group (LNK)
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Australia
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Financial Services
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700 & Above Employee
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Customer Service Consultant
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May 2017 - Jan 2018
Operated in a high-volume contact centre handling inbound customers’ enquiries and complaints in regards to superannuation. Main duties involved managing financial transactions, claims, investigations and problem resolutions. Achievements Commended for consistency in adherence to contact center rules and performance targets. Achieved a high rating for each metric that the company used to rate call associate. Maintained a low call time and high call quality to the satisfaction of business requirements. Assisted in training new associates and provided guidance in navigating software.
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Warehouse Assistant (Casual)
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Nov 2016 - Apr 2017
• Worked in team setting to achieve daily production targets. • Repetitive picking and packing in a fast-paced assembly line. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control and ensured efficient running of production line. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required. • Worked in team setting to achieve daily production targets. • Repetitive picking and packing in a fast-paced assembly line. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control and ensured efficient running of production line. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required.
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Foot Solutions Franchise Company
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Retail
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100 - 200 Employee
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Sales Associate / Operations Coordinator
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Jul 2014 - Oct 2016
Started as sales associate handling customers’ enquiries and performed end-to-end sales process from product selection to after-sales support. Within 6 months I moved into operations overseeing the production function which involved planning production schedule, inventory management, logistics coordination and handling operational issues. Achievements The key contact person for all production and operational enquiries. Implemented process improvements strategy that increased efficiency in production process. Minimized materials cost and waste through effective sourcing and training of production workers. Effective logistics management resulted in consistent timely deliveries to nation-wide stores. Increased customer satisfaction through professional and friendly service.
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Customer Service / Store Assistant
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May 2014 - Jul 2014
• Provided customer service in a fast-paced environment • Operated cash register • Food handling • Stock Replenishment • Maintained store cleanliness • Provided customer service in a fast-paced environment • Operated cash register • Food handling • Stock Replenishment • Maintained store cleanliness
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Australia Post
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Australia
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Consumer Services
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700 & Above Employee
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Mail Officer
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Nov 2011 - Dec 2012
• Manual sorting of incoming mail and parcels in a team environment. • Constant heavy lifting and tipping of parcel bags. • Operated mail sorting and barcode machines. • Worked in fast-paced conveyor belts and meeting targets. • Manual sorting of incoming mail and parcels in a team environment. • Constant heavy lifting and tipping of parcel bags. • Operated mail sorting and barcode machines. • Worked in fast-paced conveyor belts and meeting targets.
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Education
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Monash University
Bachelor of Business & Commerce, Marketing & Management