Nigel Kiew

Procurement & Logistics Officer at Signorino Tile Gallery
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Malay Limited working proficiency

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Credentials

  • Learning SAP MM (Materials Management)
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Purchasing Foundations
    LinkedIn
    Oct, 2020
    - Nov, 2024

Experience

    • Australia
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Procurement & Logistics Officer
      • Feb 2021 - Present

       Create and manage purchase orders and product SKU’s in SAP.  Coordinate and manage all relevant procurement documents.  Arrange shipments from both Europe and Asia based on customer requirements.  Maintain a high level of communication between both internal and external stakeholders including sales, warehousing, customers, suppliers and freight forwarders.  Reconcile outstanding and completed orders ensuring correct pricing and quantities.  Create and maintain pricing and specification data sheets and provide pricing to relevant sales agents when required.  Forecast required stock items, quantities and receiving timing’s based on historical movements and projected sales.  Assist accounts team with end of month reporting activities for relevant purchase orders and supplier invoicing.

    • Australia
    • Retail
    • 700 & Above Employee
    • Operations Coordinator
      • Nov 2020 - Jan 2021

       Accountable for operational execution and customer service for Coles Primary Freight, ultimately ensuring the team meets or exceeds service targets.  Develop strong relationships and effective stakeholder liaison.  Monitor transport movements.  Communicate and ultimately negotiate/influence stakeholders to recover late DC arrivals, rejections and carrier “no shows”.  Execute urgent adhoc requests and manual shipments when required.  Ensure ongoing carrier issues and concern are recorded and escalated to the Network Carrier Manager when required.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Supply Chain Coordinator
      • Apr 2018 - Oct 2020

      Hunter Amenities is one of the world’s largest formulators and manufacturers of guest bath and body collections delivering a truly global solution for the hotel and travel industry.  Managed the end-to-end supply chain function in line with KPIs.  Handled purchase orders from creation to fulfilment.  Purchased and managed raw materials from approved suppliers.  Monitored suppliers’ cost and performance to ensure adherence to contract agreements.  Prepared shipping documents in accordance with custom requirements.  Organised timely and cost-effective deliveries with freight and logistics companies.  Assisted quality assurance manager in resolution of quality issues and late deliveries.  Involved in special projects including new product development and end of program. Achievements  Improved production lead times through effective supplier management.  Reduced production and shipment related cost through negotiation with suppliers, freight forwarders and clients to eliminate or share cost.  Enhanced freight forwarders responsiveness and visibility on shipment details through process improvements discussion.  Reduced credit notes and quality issues through thorough investigation of complaints.  Contributed to paperless initiative by implementing digital file and record storage system.

    • Warehouse Assistant (Casual)
      • Jan 2018 - Apr 2018

      • Operated on fast-paced conveyor belt. • Set up machines and production lines. • Repetitive picking and packing in a fast-paced assembly line. • Consolidated goods and wrapping on pallets. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control of outbound goods. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required. • Operated on fast-paced conveyor belt. • Set up machines and production lines. • Repetitive picking and packing in a fast-paced assembly line. • Consolidated goods and wrapping on pallets. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control of outbound goods. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required.

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Customer Service Consultant
      • May 2017 - Jan 2018

      Operated in a high-volume contact centre handling inbound customers’ enquiries and complaints in regards to superannuation. Main duties involved managing financial transactions, claims, investigations and problem resolutions. Achievements  Commended for consistency in adherence to contact center rules and performance targets.  Achieved a high rating for each metric that the company used to rate call associate.  Maintained a low call time and high call quality to the satisfaction of business requirements.  Assisted in training new associates and provided guidance in navigating software.

    • Warehouse Assistant (Casual)
      • Nov 2016 - Apr 2017

      • Worked in team setting to achieve daily production targets. • Repetitive picking and packing in a fast-paced assembly line. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control and ensured efficient running of production line. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required. • Worked in team setting to achieve daily production targets. • Repetitive picking and packing in a fast-paced assembly line. • Manual lifting and stacking of items up to 25 kg. • Conducted quality control and ensured efficient running of production line. • Receiving of stock into warehouse and stacking. • General duties of labelling and sorting. • Performed ad-hoc warehouse duties as required.

    • Retail
    • 100 - 200 Employee
    • Sales Associate / Operations Coordinator
      • Jul 2014 - Oct 2016

      Started as sales associate handling customers’ enquiries and performed end-to-end sales process from product selection to after-sales support. Within 6 months I moved into operations overseeing the production function which involved planning production schedule, inventory management, logistics coordination and handling operational issues. Achievements  The key contact person for all production and operational enquiries.  Implemented process improvements strategy that increased efficiency in production process.  Minimized materials cost and waste through effective sourcing and training of production workers.  Effective logistics management resulted in consistent timely deliveries to nation-wide stores.  Increased customer satisfaction through professional and friendly service.

    • Customer Service / Store Assistant
      • May 2014 - Jul 2014

      • Provided customer service in a fast-paced environment • Operated cash register • Food handling • Stock Replenishment • Maintained store cleanliness • Provided customer service in a fast-paced environment • Operated cash register • Food handling • Stock Replenishment • Maintained store cleanliness

    • Australia
    • Consumer Services
    • 700 & Above Employee
    • Mail Officer
      • Nov 2011 - Dec 2012

      • Manual sorting of incoming mail and parcels in a team environment. • Constant heavy lifting and tipping of parcel bags. • Operated mail sorting and barcode machines. • Worked in fast-paced conveyor belts and meeting targets. • Manual sorting of incoming mail and parcels in a team environment. • Constant heavy lifting and tipping of parcel bags. • Operated mail sorting and barcode machines. • Worked in fast-paced conveyor belts and meeting targets.

Education

  • Monash University
    Bachelor of Business & Commerce, Marketing & Management
    2011 - 2013

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