Senior Project Manager

• Jan 2023 - Present

Program Manager

• Sep 2021 - Dec 2022

Senior Digital Project Manager

• Oct 2020 - Sep 2021

Account Manager | Project Manager | Digital

• Jan 2017 - Oct 2020

THE MOMENT, a division of The Creative Engagement Group, is an award-winning creative agency that engages internal and external audiences through the strategic creation of film, digital and immersive (VR & AR) content. As a Project and Account Manager within the digital service line, I am responsible for managing multiple projects through the leadership of multiple delivery teams and suppliers in a timely and effective manner, ensuring intended outcomes are achieved as well as maintaining and growing client accounts. Gather, scope and cost project requirements to generate a Statement of Work Produce and collate briefing material required to thoroughly brief the production team Form and lead the proposal creation team and present the proposal to the client Project planning; using combinations of MS Project and Excel to generate workable, accurate project plans Use the agencies project management methodology to deliver the project; a hybrid of Agile and APM Waterfall Workflow management; in liaison with the creative and technical team, using a resource planning tool to effectively schedule the work Prepare detailed and comprehensive project documentation Communicate with internal and external stakeholders throughout the project lifecycle, including daily stand-up meetings Identify and resolve risks and issues Ensure project quality is maintained to the highest standard Build and maintain strong client relationships Report to the senior management Show less

Project Manager | Digital

• May 2015 - Jan 2017

Delivered a large number of complex projects for international commercial and public sectors Effectively managed key stakeholders Planned and budged projects Helped create the ‘Learning’ service line within the agency Built a new learning development capability from a team of four to 15 within a year Introduced best working practices and a robust quality assurance process Managed and mentored the junior developers and creatives Held SC security clearance Delivered a large number of complex projects for international commercial and public sectors Effectively managed key stakeholders Planned and budged projects Helped create the ‘Learning’ service line within the agency Built a new learning development capability from a team of four to 15 within a year Introduced best working practices and a robust quality assurance process Managed and mentored the junior developers and creatives Held SC security clearance

Training Designer | Instructional Designer | e-Learning | Blended

• Mar 2015 - May 2015

Working alongside Babcock on the Faraday project I helped redesign the future of the Royal Navy's training. I developed classroom problem and competency based training activities for the engineering disciplines that are required for today’s technicians. Working closely with Navy subject matter experts I was responsible for: Designing classroom activity-based lessons using Defence System Approach to Training (DSAT) methodology Creating media scopes and initial design concepts for simulations Overseeing the media requirements for the modules that were being worked on by a team of 20+ training designers Briefing the Media Dept on the way simulations would be used within the training activities and developing the initial concept designs Security cleared (SC Clearance). Show less

Lead e-Learning Developer | Learning Designer

• Jun 2012 - Jul 2014

Working within the ERM Academy I was responsible for introducing best practices and processes in the creation of high quality engaging e-learning courses and performance support content for a wide range of business requirements. • Introduced best practice processes in iterative e-learning design and development • Designed and built bespoke, highly professional, company branded template types in Articulate Storyline. These contained interactive page types, the use of audio and video as well as knowledge check questions. • Engaged with SMEs, worldwide, to gather information and produce technically accurate, instructionally sound and cost effective storyboards. • Designed and built a range of e-learning courses which were integrated into the Cornerstone LMS. These ranged from knowledge based transfer to technical training. • Responsible for maintaining a highly engaging on-boarding portal which was built using HTML and CSS on a Microsoft Sharepoint platform • Other responsibilities included maintaining legacy e-learning materials, service desk support (error diagnosis and fixing), video and audio editing as well as a variety of other multimedia related tasks. Show less

Lead e-Learning Developer | Instructional Designer

• Sep 2011 - May 2012

I helped pioneered Elektas in-house e-Learning capability by producing processes, documents, templates and building a two hour blended pilot course to support a new residential course. Designed, built & deployed the course utilising Captivate, and delivered via Absorbs LMS Lessons included a large amount of interaction as well as animations, video & audio Hand coded a manifest file for the SCORM packaged Setup and implemented a version controlled environment (Tortoise SVN) Developed a mobile app that inspired Elekta into new ways of thinking about delivering training. Show less

Technical Team Leader | Digital | e-Learning

• Jul 2010 - Sep 2011

Working closely with the project manager as a team and technical leader I helped produce two very successful and profitable e-learning projects for the Ministry of Defence. Hired, trained and led a team of 12 junior content developers The course was built using bespoke Flash templates driven by XML and was delivered via Moodle’s LMS Media assets included photographs, Flash and 3D animations It involved liaised regularly with the end client and remote developers Security cleared (SC Clearance). Show less

Freelance Web Designer

• 2010 - 2011

I designed and built websites as a freelancer. I designed and built websites as a freelancer.

Digital Media Developer | MoD

• 2008 - 2010

As a digital media developer I worked closely with instructional designers and subject matter experts to create blended training solutions for the military. I was involved in project coordination, costing, creating quality procedures, dealing closely with the end client whilst managing junior developers. Security cleared (SC Clearance). As a digital media developer I worked closely with instructional designers and subject matter experts to create blended training solutions for the military. I was involved in project coordination, costing, creating quality procedures, dealing closely with the end client whilst managing junior developers. Security cleared (SC Clearance).

e-Learning Multimedia Developer | 3D Designer | MoD

• 2006 - 2008

I was contracted to produce e-Learning for the training department. The main projects I worked on was technical training on the Hawk Fighter Aircraft for the Indian Air-force. This involved a two screen deployment and was distributed over an internal network. I was also heavily involved in producing static and animated 3D components of the Type 45 destroyer for the Navy. This training was used to familiarise the crew members with equipment found on board. Students could dismantle and assemble the various components in a virtual environment. Security cleared (SC Clearance). Show less