Senior Business Analyst / Data Analyst

• May 2019 - Present

• 1st point of contact for internal application requests• Power Bi specialist responsible for improvement, creation and maintenance of the Operational Services Power Bi Reporting• Develop, drive and continuously improve Knowledge Management• Provide improved reporting services and automation through Power Bi• Identify improvement opportunity through integration between systems to enhance functionality and data availability• To assist with managing, upgrading and improving internal applications and its usage within Operational Services• Participate in regular knowledge sharing sessions within the team to ensure continuity of service• Play a leading role in enhancing and improving capabilities of the business operational tool-set• Improve overall compliance and service quality Show less

Business Analyst

• Aug 2016 - May 2019

Implementation Engineer

• Aug 2013 - Aug 2016

Implement the hSenid HRM system at client sites and perform product walkthroughs after client side implementation Understand the customer and build customer relationships Conducting user training and attend to customer issues Implement the hSenid HRM system at client sites and perform product walkthroughs after client side implementation Understand the customer and build customer relationships Conducting user training and attend to customer issues