Experience

Assured Healthcare Staffing LLC

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Internal Company Support Specialist

  • Mar 2017 - Present

   Screen registered nurses, licensed practical nurses, and certified nurse assistants  Schedule nurses to sub nurse for schools and industrial facilities  Schedule CNA’s for rehab, assisted living, long term care, and private not for profit facilities for the developmentally disabled and private duties patients  Perform full range of office management duties  Staff and client record maintenance  Manage staff availability list using excel and send weekly communication to all external staff  Create staff intake portfolios  Create staff ID pictures using Alpha Card ID Suite  Maintain all admin duties  Screen all incoming calls  Assist management with all request and special projects  Show less



Royal Xpress Transportation

• Zion

• Human Resource Assistant (part-time/Full-time)

  • May 2009 - Mar 2017

   Performed full range of office management duties  Updated and maintained expense and income databases  Monitored and recorded hours for transport specialist to ensure client wait time does not exceed past company allowed time  Approved requested time off to ensure schedules allow for adequate coverage  Managed dispatch which includes, received intake calls, dispatched transport specialist and maintained and created daily schedules  Assisted in maintaining and updating company policies and procedures and tasked with communicating any changes  Processed tax documents by running monthly wage and summary reports, completing required state and federal tax forms and submitted monthly tax deposits  Ran weekly payroll, audited for accuracy and distribute payroll checks  Maintained the work structure by updating job requirements and job descriptions for all positions.  Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommended changes.  Prepared employees for assignments by establishing and conducting orientation and training programs.  Show less



ITW Paslode

• Manufacturing
• 100 - 200 Employee

• Procurement / Administrative Assistant (Contract)

  • Apr 2015 - Apr 2016

   Processed and tracked procurement for all Alpine and Paslode sites (18) for all standard IT items – printers, computers, cell phones, desk phones, accessories, etc.  Prepared correspondence, reported and presentation creation, database creation/management, and calendar/email management  Handled invoice reconciliation for all IT purchases  Handled on-boarding and off -boarding of new and terminated user accounts (non-technical)  Received and directed walk-ups/end users to the appropriate technician or queue  Bill coded and charged- back all the wireless cell phone bills, service, and parts  Show less



Scottsman Ice Systems

• Vernon Hills IL

• Warranty Installation Coordinator (seasonal)

  • Jan 2015 - Apr 2015

   Verified customers had active warranty contracts  Created service request from information provided through work order entry  Negotiated quotes within the company budget while increasing profitability  Dispatched and scheduled service technicians to on-site jobs based off service request  Acted as a liaison to obtain detailed information from the technicians when the job is not completed  Ensured that all invoices were paid and processed in a timely and accurate manner  Sent out material bill letters and followed up with customers  Responded to Sales Representative/Real Estate Agent Calls and inquiries  Show less



Avant Credit

• Greater Chicago Area

• Customer Specialist

  • May 2014 - Jan 2015

   Answered 100 or more inbound calls a day  Provided excellent Customer Service to customers when they call in (one call resolution)  Answered questions customers have regarding their account (before the application process, during and after a decision has been reached)  Transferred calls to other departments as needed after trying to assist the customer with general questions  Provided accurate and correct information to customers always   Answered 100 or more inbound calls a day  Provided excellent Customer Service to customers when they call in (one call resolution)  Answered questions customers have regarding their account (before the application process, during and after a decision has been reached)  Transferred calls to other departments as needed after trying to assist the customer with general questions  Provided accurate and correct information to customers always 



Vector Marketing

• United States
• Manufacturing
• 700 & Above Employee

• Sales Representative/Recruiter

  • May 2010 - May 2014

   Designed presentations and marketing campaigns for the promotion of the CUTCO products  Managed and developed new accounts and maintain acquired accounts  Provided oral and written presentations to customers and leadership  Memorized product details to be able to effectively persuade customers in purchasing products  Screened candidates resume and conducted initial interviews Coordinated background checks and conducted reference checks  Designed presentations and marketing campaigns for the promotion of the CUTCO products  Managed and developed new accounts and maintain acquired accounts  Provided oral and written presentations to customers and leadership  Memorized product details to be able to effectively persuade customers in purchasing products  Screened candidates resume and conducted initial interviews Coordinated background checks and conducted reference checks