Experience

Optimum Origens Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• System Administrator

  • Jan 2023 - Present

  Remote • As a System Administrator in a high-paced MSP environment, I specialize in the implementation of infrastructure, including cloud-based solutions, and troubleshooting. I am responsible for prioritizing compliance by implementing robust security measures, conducting regular tests, monitoring access controls, and mitigating vulnerabilities to ensure the protection of sensitive data and compliance with industry regulations. • In addition to my compliance-focused responsibilities, I excel in… Show more • As a System Administrator in a high-paced MSP environment, I specialize in the implementation of infrastructure, including cloud-based solutions, and troubleshooting. I am responsible for prioritizing compliance by implementing robust security measures, conducting regular tests, monitoring access controls, and mitigating vulnerabilities to ensure the protection of sensitive data and compliance with industry regulations. • In addition to my compliance-focused responsibilities, I excel in addressing diverse client needs. I am skilled in critical incident response, ensuring prompt system recoveries, and minimizing downtime during outages. • I work closely with clients to understand their requirements and design appropriate solutions. Whether it's setting up cloud-based infrastructure, deploying virtualization technologies, or managing network configurations, I ensure that client expectations • Furthermore, troubleshooting is a fundamental aspect of my role. I possess a deep understanding of system architectures and possess the expertise to identify and resolve issues efficiently. Whether it's diagnosing network connectivity problems, optimizing server performance, or resolving software conflicts, I leverage my technical skills to troubleshoot and resolve complex problems. Show less



LeadVenture™

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• IT Specialist

  • Oct 2022 - Jan 2023

  Belize •Streamlined system administration tasks using automation tools such as PowerShell and Azure Automation. This allowed for greater efficiency and consistency in our operations, reducing the potential for human error and freeing up time for more strategic initiatives. •Created and managed Group Policy objects (GPOs) to apply policies and settings to users and devices in hybrid environment. This required a deep understanding of the needs of our clients and the technical expertise to ensure that… Show more •Streamlined system administration tasks using automation tools such as PowerShell and Azure Automation. This allowed for greater efficiency and consistency in our operations, reducing the potential for human error and freeing up time for more strategic initiatives. •Created and managed Group Policy objects (GPOs) to apply policies and settings to users and devices in hybrid environment. This required a deep understanding of the needs of our clients and the technical expertise to ensure that GPOs were properly implemented and enforced. •Configured single sign-on (SSO) for applications hosted both on-premises and in the cloud. This involved working with a wide range of software vendors and carefully configuring SSO settings to ensure seamless access to critical applications. •Helped with Monthly IT audits. Show less



Belize Credit Union League

• IT Specialist

  • Nov 2018 - Sep 2022

  Belize •Managed all documentation and drafted weekly project communication reports, which were presented at meetings. •Performed regular data backups to protect the organization’s information. •Deployed vSphere and VMware instances for the organization. •Managed, deployed, and troubleshooted Linux virtual machines and wrote scripts for automation in bash. •Achieved the implementation of IT policies and procedures for all credit unions to follow the ISO 27001 standard. •Successfully… Show more •Managed all documentation and drafted weekly project communication reports, which were presented at meetings. •Performed regular data backups to protect the organization’s information. •Deployed vSphere and VMware instances for the organization. •Managed, deployed, and troubleshooted Linux virtual machines and wrote scripts for automation in bash. •Achieved the implementation of IT policies and procedures for all credit unions to follow the ISO 27001 standard. •Successfully launched a monthly cyber security awareness program, which enhanced the cyber security culture in the organization. •Successfully created server and endpoint hardening images and documentation to be deployed to all credit unions country wide and trained IT teams at the other branches. •Deployed and managed Microsoft Office 365 org wide. Included migration of old emails to our new domain. Show less



Digi Belize

• Belize
• Telecommunications
• 100 - 200 Employee

• Network Technician

  • Jan 2017 - Nov 2018

  Belize • Managed 4 crews of Field Service Technicians remotely to do fiber optic installation for residential and business clients. • Provisioned network devices, including Fiber ONT, to provide internet and Voice connection for customers. • Troubleshot network-related issues on BTL's fiber network for residential and business clients • Trained crews and provided documentation on port forwarding for surveillance cameras • Created daily engineering reports of fiber installations to be sent… Show more • Managed 4 crews of Field Service Technicians remotely to do fiber optic installation for residential and business clients. • Provisioned network devices, including Fiber ONT, to provide internet and Voice connection for customers. • Troubleshot network-related issues on BTL's fiber network for residential and business clients • Trained crews and provided documentation on port forwarding for surveillance cameras • Created daily engineering reports of fiber installations to be sent to higher-level departments • Monitored network performance and made recommendations on related issues • Experienced in telephony and VoIP technologies, including Cisco equipment and LAN/WAN infrastructure Show less