Experience

Drewek & Co

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Executive Officer

  • Apr 2019 - Present

  London, England, United Kingdom We provide cloud based B2B eCommerce solutions on the Pepperi platform for our corporate customers. Pepperi's comprehensive, richly functional and highly configurable solutions enables us to provide the best multi-channel eCommerce solution both for customer self service and your sales team on a single integrated platform. Using Pepperi's onboard iPaas we can integrate to most popular ERPs providing full automation and eliminating tedious manual tasks.



DREWEK.COM LTD

• United Kingdom
• IT Services and IT Consulting

• Chief Executive Officer

  • Mar 2009 - Present

  UK, Europe

• Managing Director

  • Nov 2009 - Sep 2010

  Developing Drewek.com business. Incorporating SAP ByD into portfolio and participating in SAP ByD partner program. This included full training and certification, as well as a full lifecycle implementation in a virtual company.



X-Rite Pantone

• Project & Solution Management - Print Quality Management programs - Global Brands & large converters

  • May 2015 - Apr 2017

  Greater Grand Rapids, Michigan Area Responsible for all aspects of full end-to-end project management and solution management  Appointed on assignment to work across a portfolio of several internal projects for the business  Engaged on projects with global brand owners, relating to the consistency of colour in supply-chains Managing Print Quality Management programs with Brands & global roll-out of solutions to their global supply chains (converters/printers), using X-RIte tools and solutions including… Show more Responsible for all aspects of full end-to-end project management and solution management  Appointed on assignment to work across a portfolio of several internal projects for the business  Engaged on projects with global brand owners, relating to the consistency of colour in supply-chains Managing Print Quality Management programs with Brands & global roll-out of solutions to their global supply chains (converters/printers), using X-RIte tools and solutions including PantoneLIVE  Engaged on projects with large printers/converters addressing colour consistency and efficiency within their organisations Working with Large printers/converters to implement and roll-out colour consistency programs within their organisations using X-Rite tools & solutions including PantoneLIVE  Client-facing, acting as a global single point-of-contact for several of the largest brands in the world  Regional responsibility and remit for EMEA, working with the Colour Services Team within Pantone  Undertook an assessment of the current salesforce implementation, and required re-alignments to support changing needs Show less



NAHT (National Association of Head Teachers)

• Interim Project & Solution Management - MS-Dynamics CRM and web-site implementation

  • Apr 2014 - May 2015

  Haywards Heath, West Sussex, UK Responsible for all aspects of project and solution delivery, working on an assignment with NAHT to implement solutions to support a new union for middle leaders (teachers) - NAHT Edge  Appointed following the decision by NAHT to create a new affiliate in the education market sector  NAHT selected MS Dynamics CRM as a web portal for delivery of a membership-focused solution  Full remit for delivery of the end-to-end project, working closely with a portfolio of 3rd party vendors … Show more Responsible for all aspects of project and solution delivery, working on an assignment with NAHT to implement solutions to support a new union for middle leaders (teachers) - NAHT Edge  Appointed following the decision by NAHT to create a new affiliate in the education market sector  NAHT selected MS Dynamics CRM as a web portal for delivery of a membership-focused solution  Full remit for delivery of the end-to-end project, working closely with a portfolio of 3rd party vendors  Ensured successful delivery of the solution, achieved both on-time and according to specification  Led development and execution of UAT processes, in addition to user training & change delivery  Spearheaded key functionality including online joining, event management and portal integration Show less



Schneider Electric

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Salesforce.com Solution Management / MDM Integration & Testing / Release Management

  • Dec 2012 - Apr 2014

  Paris Area, France Responsible for undertaking a number of interim / project and leadership roles within Schneider  Cross Process Solution Manager – Definition of new solutions to support business requirements Supported requirements specified by the process owners in conjunction with core business areas Day-to-day engagement with the offshore implementation / development team, based in Bangalore Championed continuing performance of the solution for over 30,000+ users across 80+… Show more Responsible for undertaking a number of interim / project and leadership roles within Schneider  Cross Process Solution Manager – Definition of new solutions to support business requirements Supported requirements specified by the process owners in conjunction with core business areas Day-to-day engagement with the offshore implementation / development team, based in Bangalore Championed continuing performance of the solution for over 30,000+ users across 80+ countries  Integration UAT Manager – Led a group of developers, data team members and solution owners Development and execution of test scripts managing the introduction of 16 new data connectors Grenoble-based project delivery, working with an overall team of 30+ resources across the project  Release Manager – Led all stages of release process, including management of 50+ sandboxes Co-ordination and engagement with the development team in Bangalore, working with the business  Caretaker of Account / Contact Solution Team – Short term secondment in a leadership role Ran the Account / Contact Solution Team for 5 months following an unexpected staff resignation Schneider have over 25,000 users and use the full functionality of Sales and Service Cloud as well as a considerable number of internally developed enhancements Show less



X-Rite/Pantone

• Senior Project Manager - PantoneLIVE

  • Oct 2010 - Nov 2012

  Zurich, Switzerland Specification, Development, Implementation and roll-out of strategic new integrated complex product line taking advantage of the complete expertise in Colour Definition, Measurement & Management offered by X-Rite / Pantone. I was project manager, working with one of the client’s global key accounts and early adaptor for the new system. I worked with Product Management, 3rd parties, Software development, as well as very closely with the early adaptor to ensure success of their pilot… Show more Specification, Development, Implementation and roll-out of strategic new integrated complex product line taking advantage of the complete expertise in Colour Definition, Measurement & Management offered by X-Rite / Pantone. I was project manager, working with one of the client’s global key accounts and early adaptor for the new system. I worked with Product Management, 3rd parties, Software development, as well as very closely with the early adaptor to ensure success of their pilot implementation. Following the first pilot implementation the project moved to the implementation phase at which time the role transitioned to the permanent team Show less

• Senior Project Manager, Salesforce Service Cloud implementation

  • Oct 2010 - Aug 2012

  On assignment, Grand Rapids, Michigan Global Project for X-Rite Pantone (now part of Danaher) for selection, configuration, customisation and deployment of Salesforce.com "Service Cloud" Application, focussed on Call Centers in Europe, N. America & Asia Pacific The "Legacy" Salesforce "Sales Cloud" environment was significantly upgraded to support Application Engineering and Technical Support. This was a highly complex "brown field" project to globally implement SFDC Service Cloud for Global Call Centers (US, EU, Far East), as… Show more Global Project for X-Rite Pantone (now part of Danaher) for selection, configuration, customisation and deployment of Salesforce.com "Service Cloud" Application, focussed on Call Centers in Europe, N. America & Asia Pacific The "Legacy" Salesforce "Sales Cloud" environment was significantly upgraded to support Application Engineering and Technical Support. This was a highly complex "brown field" project to globally implement SFDC Service Cloud for Global Call Centers (US, EU, Far East), as well as for mobile global support staff and a fully functioning self-service Customer Portal. I was the global Project Manager as well as having responsibility for architecture and interfaces to legacy ERP and "Break-Fix" as well as multiple web portals, with a team based in the US. The implementation used the majority of Service Cloud out of the box functionality, including Knowledge, Cases, Contracts & Entitlements and Enterprise Analytics. Full roll-out to a global user base will eventually include "Follow the Sun" & multiple language interfaces for the client's considerable global customer base. The Customer Portal provides basic Knowledge published for the general audience, as well as a full featured customer experience for authenticated customers, including full Knowledge, Case entry and Tracking. The new implementation co-exists with the existing SFDC implementation for "traditional CRM" - Account & Contact Management, Lead, Opportunity & Pipeline Management, Sales Force Automation (including Chatter) and Enterprise Analytics Show less


Log Homes Europe
• Canada
• Architecture and Planning
• Managing Director

  • 2006 - 2010


Drewek.com Ltd on assignment to Tata

• Senior Consultant & Project Manager

  • Jan 2008 - Oct 2009

  ERP selection & implementation for London-based Procurement organisation of Tata Limited, responsible for procurement & shipping of all materials required in their home manufacturing plants in India & sourced outside India. o Process Mapping, RFP Preparation and submission, RFP detailed analysis, Vendor evaluation, implementing partner evaluation, outsourcing implications, final selection. RFP includes process description & compliance rating, weighting, fiscal evaluation, support & TCO… Show more ERP selection & implementation for London-based Procurement organisation of Tata Limited, responsible for procurement & shipping of all materials required in their home manufacturing plants in India & sourced outside India. o Process Mapping, RFP Preparation and submission, RFP detailed analysis, Vendor evaluation, implementing partner evaluation, outsourcing implications, final selection. RFP includes process description & compliance rating, weighting, fiscal evaluation, support & TCO o Processes include EDI integration, back to back shipping, Logistics and working with the client’s own Freight forwarding & shipping organisation o Working closely with internal department heads as technical, process and project management expert. o Implementation project management, including liasing with 3rd party vendors – hosting partner & software vendor/implementing partner. o Providing “bridge” between the requirements of the business and their realisation in the chosen package, as well as specifying and controlling development of additional functionality and Quality control o Mentoring the project team in all areas, especially User Acceptance Testing, cut-over and go-live procedures o Ensuring all legacy systems were considered in defining the final landscape and final end-to-end processes were seamless to the users o Working with the project team and 3rd party vendor to ensure customisations were correctly applied and tested by the business o Preparation of process maps for new processes in integrated environment, using Visio o Keeping project on-track using simple Project Control methodology and MS-Project Show less



Drewek.com Ltd on assignment to Enchange

• Senior Consultant & Project Manager

  • Jan 2008 - Oct 2009

  Several assignments, on contract, working for niche Supply Chain Consultancy as resident CRM/ERP expert, mainly undertaking evaluations & implementations for clients, including process mapping and development of RFPs • Assisting global tobacco giant, BAT (British American Tobacco) in implementing business change process to incorporate the new EU “REACH” regulations regarding chemical movements within the EU. o Working with project teams in UK & Germany to create road-map for implementing… Show more Several assignments, on contract, working for niche Supply Chain Consultancy as resident CRM/ERP expert, mainly undertaking evaluations & implementations for clients, including process mapping and development of RFPs • Assisting global tobacco giant, BAT (British American Tobacco) in implementing business change process to incorporate the new EU “REACH” regulations regarding chemical movements within the EU. o Working with project teams in UK & Germany to create road-map for implementing change o Development of communication materials for training workshops o Preparing local staff for presenting the materials to the European region • IT “walk through” and ERP evaluation for growing eastern European Pharma group “Ozone” in Romania. o Including review of current “”Open Source” solution being implemented in Romania as potential regional solution for the group. o Review of reporting requirements and proposal for “open” Business Intelligence and reporting environment Show less



Roche Diagnostics GmbH

• Germany
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Senior IT Project Manager

  • Jan 2003 - Dec 2007

  Mannheim, Germany and Basel, Switzerland On contract, responsible for global IT project management, including requirements analysis, IT / technology evaluation, system deployment, user support, system integration & support within a leading pharmaceutical business • Appointed as Project Manager for Global Deal Calculation Project, creating a new CRM toolset for field staff which encompassed jointly working on new global Master Data Management and Distribution project, including implementation to support the project • Jointly… Show more On contract, responsible for global IT project management, including requirements analysis, IT / technology evaluation, system deployment, user support, system integration & support within a leading pharmaceutical business • Appointed as Project Manager for Global Deal Calculation Project, creating a new CRM toolset for field staff which encompassed jointly working on new global Master Data Management and Distribution project, including implementation to support the project • Jointly working on new Profit definition project with Global Finance to support the Deal Calculation project • Focused on supporting major global business change projects, including process change at Head Office • Created new online / wireless toolsets in Microsoft .Net environment, allowing creation of offers to clients • Introduced enhanced tools to improve profitability management, revenue monitoring and workflow issues • System design based on requirements for US, Germany & EMEA, led development activities in Germany • Led successfully implementation of a pilot system in Austria in 2005, full version developed for US affiliate • Delivered global project to integrate the newly-acquired Infusion business into the Roche Diabetes division • Reviewed post-acquisition requirements for CRM processes, delivering enhanced Clarify CRM technology • RFP creation including full process documentation to select a suitable new ERP solution for smaller affiliates in Roche Diagnostics & Pharma Show less



Roche Diagnostics UK

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Head of Applications Management E/SE Europe

  • Mar 2001 - Dec 2003

  Lewes, UK • Responsible for all aspects of business applications management, including CRM, ERP & EDI solutions • Appointed to senior IT role within Roche Diagnostics, analysing applications requirements for affiliates • Worked with affiliates in Czech Republic, Greece, Hungary, Poland, Russia, South Africa and Turkey • Continued to provide support for HASH (CRM & ERP) solutions, including roll-outs, training & support • Deployed Clarify CRM for service organisations across 5 countries… Show more • Responsible for all aspects of business applications management, including CRM, ERP & EDI solutions • Appointed to senior IT role within Roche Diagnostics, analysing applications requirements for affiliates • Worked with affiliates in Czech Republic, Greece, Hungary, Poland, Russia, South Africa and Turkey • Continued to provide support for HASH (CRM & ERP) solutions, including roll-outs, training & support • Deployed Clarify CRM for service organisations across 5 countries, delivered on-time & within budget • Defined implementation plans for the ongoing roll-out of local CRM Data Warehouse solutions & facilities • Completed full ERP analysis of 2 affiliates where corporate unbundling led to creation of new legal entity

• Programme Manager

  • Apr 1997 - Feb 2001

  Lewes, UK • Responsible for controlling development & support for CRM, ERP and Data Warehouse technologies • Appointed as Head of Internal Software House, delivering solutions across UK & European operations • Focused on development of the Roche internal software development ‘HASH’ ERP and CRM solutions • Mentored the EDI Competence Centre in the development and usage of leading-edge EDI techniques • Led migration of CRM systems to a new SQL platform, in addition to creating a new call centre… Show more • Responsible for controlling development & support for CRM, ERP and Data Warehouse technologies • Appointed as Head of Internal Software House, delivering solutions across UK & European operations • Focused on development of the Roche internal software development ‘HASH’ ERP and CRM solutions • Mentored the EDI Competence Centre in the development and usage of leading-edge EDI techniques • Led migration of CRM systems to a new SQL platform, in addition to creating a new call centre system • Worked closely with integration teams during the Boehringer Mannheim corporate acquisition process • Managed development of Data Warehouse systems in the Microsoft environment, effectively deployed • Led migration from internal applications to SAP R/3, personally trained on FI, CO, SD, MM, PM modules



Boehringer Mannheim UK

• IT Service Centre Manager

  • Jul 1994 - Mar 1997

  Lewes, UK • Responsible for enterprise-wide IT support services, including controlling an internal software house • Appointed to spearhead the ongoing development and implementation of global informatics strategies • Focused on the development of an EDI strategy, and creation of the European EDI Competence Centre • Provided top-level IT support services to Corange’s London HQ, including mission-critical user support • Participated in SAP R/3 strategy definition & roll-out, working with… Show more • Responsible for enterprise-wide IT support services, including controlling an internal software house • Appointed to spearhead the ongoing development and implementation of global informatics strategies • Focused on the development of an EDI strategy, and creation of the European EDI Competence Centre • Provided top-level IT support services to Corange’s London HQ, including mission-critical user support • Participated in SAP R/3 strategy definition & roll-out, working with implementations in France & Portugal • Successfully delivered upgrades to CRM sales / service systems, delivered as part of technology refresh • Established IT infrastructure & support for Corange (BM holding company), including group HQ facilities

• Manager, Internal Software House

  • Jun 1989 - Jun 1994

  Lewes, UK • Responsible for leading the development of European ERP, CRM, EDI & Reporting solutions • Appointed to senior-level role following participation in the European software harmonisation programme • Focused on controlling business requirements planning, system specification, development & deployment • Reported directly to the Luxembourg-based holding company, advising on ongoing software development • Leadership, management & control of a multi-functional team of technical, software… Show more • Responsible for leading the development of European ERP, CRM, EDI & Reporting solutions • Appointed to senior-level role following participation in the European software harmonisation programme • Focused on controlling business requirements planning, system specification, development & deployment • Reported directly to the Luxembourg-based holding company, advising on ongoing software development • Leadership, management & control of a multi-functional team of technical, software & support personnel • Developed a European ERP solution, on IBM AS/400 platform, providing integrated accounts & logistics • Led implementation, training & support for HASH system for affiliates in Holland, Portugal, Sweden & UK

• IT Manager

  • Jul 1983 - May 1989

  Lewes, UK • Responsible for all aspects of IT management, including systems, infrastructure, applications & support • Appointed to control & manage a small IT department within a rapidly developing UK affiliate business • Focused on delivery of new technology, including deployment of an internally-developed ERP solution • Reported directly to the Director of Finance & Administration, advising on technology & core IT issues • Handled technical planning, solution evaluation, COBOL programming… Show more • Responsible for all aspects of IT management, including systems, infrastructure, applications & support • Appointed to control & manage a small IT department within a rapidly developing UK affiliate business • Focused on delivery of new technology, including deployment of an internally-developed ERP solution • Reported directly to the Director of Finance & Administration, advising on technology & core IT issues • Handled technical planning, solution evaluation, COBOL programming & technology roll-out initiatives • Project planning, analysis, development, implementation & resource deployment management activities • Led the introduction of desktop PCs across the business, and the introduction of PC-based applications • Managed the deployment of a PC-based package to support a small Irish-based subsidiary operation