Experience

SimpelMed B.V.

• Netherlands
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Operational Support Manager

  • Nov 2022 - Present



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Business Consultant Digital Transformation

  • Oct 2017 - Nov 2022



PLUS Retail

• Netherlands
• Retail
• 700 & Above Employee

• Product Owner

  • Mar 2022 - Oct 2022

  As Product Owner at Plus Retail I was responsible for both the PLUS website and PLUS Mobile App. During this period I helped with the preparations for the transition towards the new PLUS Website and Mobile App that was being build on a new platform. As Product Owner at Plus Retail I was responsible for both the PLUS website and PLUS Mobile App. During this period I helped with the preparations for the transition towards the new PLUS Website and Mobile App that was being build on a new platform.



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Digital Expert

  • Oct 2020 - Mar 2022

  Worked in the role of Digital Expert in the Grid Customer interaction Enabling Digitization (CIED) within ABN AMRO. As Digital Expert I have worked on the implementation of the new Customer Interaction Platform that is implemented as a Contact Centre as a Service solution (CCaaS) for most client facing departments within ABN AMRO. Worked in the role of Digital Expert in the Grid Customer interaction Enabling Digitization (CIED) within ABN AMRO. As Digital Expert I have worked on the implementation of the new Customer Interaction Platform that is implemented as a Contact Centre as a Service solution (CCaaS) for most client facing departments within ABN AMRO.



Nationale-Nederlanden

• Netherlands
• Financial Services
• 700 & Above Employee

• Scrum Master

  • Feb 2020 - Sep 2020

  As scrum master within the department of Individual Pension of Nationale Nederlanden, I was responsible for facilitating and coaching two teams that are part of strategic projects by building applications in a new technology for the company (OutSystems, low-code). During this assignment Niels have successfully facilitated and coached these teams to go-live of the their MVP’s of the Universeel Pensioen Overzicht (UPO) application. As scrum master within the department of Individual Pension of Nationale Nederlanden, I was responsible for facilitating and coaching two teams that are part of strategic projects by building applications in a new technology for the company (OutSystems, low-code). During this assignment Niels have successfully facilitated and coached these teams to go-live of the their MVP’s of the Universeel Pensioen Overzicht (UPO) application.



Equens SE, European payment processor

• Netherlands
• Financial Services
• 1 - 100 Employee

• Contract Performance Manager

  • Feb 2019 - Nov 2019

  As Contract Performance Manager I was responsible for the performance and improvement of operations within different contract with customers of equensWorldline. As Contract Performance Manager I was responsible for the performance and improvement of operations within different contract with customers of equensWorldline.



T-Mobile Nederland

• Netherlands
• Telecommunications
• 700 & Above Employee

• Scrum Master & Program Management Officer

  • Nov 2017 - Nov 2018

  I have worked as a Scrum Master and Program Management Officer within a CRM transformation program within T-Mobile Netherlands. During this assignment I worked with the SAFe framework and gained experience in working within a Scaled Agile organization. I have worked as a Scrum Master and Program Management Officer within a CRM transformation program within T-Mobile Netherlands. During this assignment I worked with the SAFe framework and gained experience in working within a Scaled Agile organization.



Guidion Amsterdam Centrum

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior Recruiter

  • Feb 2015 - Oct 2017



Copernica Marketing Software

• Netherlands
• Software Development
• 1 - 100 Employee

• New Business Manager

  • Feb 2014 - Jun 2014

  During my graduation internship at Copernica B.V. I was working as New Business Manager for the Dutch software market besides doing my thesis at this company.

• Scriptant bij Copernica

  • Feb 2014 - Jun 2014

  I graduated at Copernica B.V. by conducting a study on the growth possibilities within the Dutch market for marketing software.



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Marketing Assistant

  • Feb 2013 - Jun 2013

  During my intership at Dyson B.V. located at the Amsterdam office I worked as a marketing assistant in the marketing department. In the five months as a marketing assistant at Dyson I had the following responsibilities: - Organization of Dyson Academies (product training) for in-store sales people at Dyson resellers. - Conduct a customer satisfaction survey for one of the Dyson products. - Improve the in-store Dyson presentations. - Development of Dyson promotion material - General marketing activities and support of the sales department. Show less