Experience

J. Croyle and Associates, Inc.
• United States
• Consumer Services
• 1 - 100 Employee
• Administrative Assistant

  • Nov 2017 - Present


Guardian Protection Services

• Australia
• Construction

• Bilingual Customer Service Representative

  • 2014 - Aug 2015

  Providing customer service assistance to English and Spanish speaking customers. Accessing customer account information via computer software and make necessary entries in order to resolve problems and/or complaints, initiate or change service, process transactions, and schedule installations. Providing customer service assistance to English and Spanish speaking customers. Accessing customer account information via computer software and make necessary entries in order to resolve problems and/or complaints, initiate or change service, process transactions, and schedule installations.



Cheap Heaps Used Auto

• Administrative Assistant

  • Jul 2011 - Apr 2012

  Assisted over 30 customers daily in person. Checked entries and balances, and audited 100 accounts for proper and accurate coding. Prepared, transcribed, edited and distributed agendas and minutes of multiple meetings. Scheduled and coordinated meetings, interviews, appointments, and activities for supervisors, which included travel and lodging arrangements. Established, maintained, and updated files, databases, and records. Sorted reviewed, screened and distributed 100 incoming and outgoing pieces of mail on daily basis. Ensured timely responses to variety of routine written inquiries. Show less



The Mentor Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Direct Support Staff Lead

  • Nov 2010 - Jul 2011

  Assisted 14 young men to achieve personal goals. Worked on behalf of consumers to overcome barriers, helping in activities of their choice. Respected clients’ personal beliefs, choices, and interests. Distributed Over 50 medications and reviewed medications for accuracy. Assisted 14 young men to achieve personal goals. Worked on behalf of consumers to overcome barriers, helping in activities of their choice. Respected clients’ personal beliefs, choices, and interests. Distributed Over 50 medications and reviewed medications for accuracy.



Community Services Group

• Non-profit Organizations
• 1 - 100 Employee

• Residential Program Supervisor

  • Nov 2004 - Apr 2009

  Planned, organized, trained, assigned, monitored, and evaluated staff work. Assisted in developing, implementing, and monitoring individual service plans designed to improve social and self-care skills of 14 program clients. Maintained effective working relationships with personnel from state and local agencies and families to coordinate delivery of services to individuals in program. Planned, organized, trained, assigned, monitored, and evaluated staff work. Assisted in developing, implementing, and monitoring individual service plans designed to improve social and self-care skills of 14 program clients. Maintained effective working relationships with personnel from state and local agencies and families to coordinate delivery of services to individuals in program.