Bangkok & Melbourne Coordinator

• Jan 2023 - Present

Bangkok Experience Coordinator

• May 2022 - Present

Sales Development Representative

• Jul 2021 - Oct 2022

Thai Language Associate

• Apr 2022 - May 2022

Project Coordinator

• Feb 2021 - Jul 2021

Foreign Client Specialist

• Jun 2019 - Oct 2020

- Answering inquiries related to insurance policies from the customers via email and phone calls. - Ensure information accuracy and distribute it to existing clients, including premiums, plan details, and benefits. - Managing renewal applications and ensure that the policy meets clients’ requirements. - Liaise with different departments such as the sales team, claims department, and broker partners to make sure each procedure runs smoothly. - Answering inquiries related to insurance policies from the customers via email and phone calls. - Ensure information accuracy and distribute it to existing clients, including premiums, plan details, and benefits. - Managing renewal applications and ensure that the policy meets clients’ requirements. - Liaise with different departments such as the sales team, claims department, and broker partners to make sure each procedure runs smoothly.

Sales and Administrative Assistant

• Feb 2019 - May 2019

- Providing executive support to the Chief Executive Officer. - Preparing documents and materials necessary for the executive and business development manager. - Maintaining demanding calendars for the senior executive team. - Assisting in managing social media marketing contents especially Facebook and Instagram, including ensuring each content reaches target audiences. - Delivering high-quality customer service and providing required information to clients. - Providing executive support to the Chief Executive Officer. - Preparing documents and materials necessary for the executive and business development manager. - Maintaining demanding calendars for the senior executive team. - Assisting in managing social media marketing contents especially Facebook and Instagram, including ensuring each content reaches target audiences. - Delivering high-quality customer service and providing required information to clients.

Customer Service Specialist

• Aug 2018 - Feb 2019

- Ensure the customers receive an answer to their queries and exclusive optimized experience with the application. - Responding to emails and communicating via Zendesk. - Providing unbiased and professional customer service to ensure all clients receive the assistance they required. - Ensure the customers receive an answer to their queries and exclusive optimized experience with the application. - Responding to emails and communicating via Zendesk. - Providing unbiased and professional customer service to ensure all clients receive the assistance they required.

Project Intern

• Jun 2017 - Aug 2017

- Delivery translations for the newsletter, weekly magazine contents, and advertisement. - Ensure a strong relationship between the company and external parties such as art institutions including assist promoting any company’s ongoing activities. - Delivery translations for the newsletter, weekly magazine contents, and advertisement. - Ensure a strong relationship between the company and external parties such as art institutions including assist promoting any company’s ongoing activities.