Nidhi Yadav

Service Delivery Manager at Tomaque Digital Services
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Contact Information
Location
IN

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Experience

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Service Delivery Manager
      • Sep 2022 - Present

      Digital Marketing Services Digital Marketing Services

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Manager Client Servicing
      • Aug 2020 - Aug 2022

      As a Manager Client Servicing, I interact with clients routinely to update them on the latest campaigns and technology adopted by the organization to devise their brands succeed. I assure comprehensible communication between clients and the organization to maintain good business relationships with current clients and plan constructive strategies for the new business development. As a Manager Client Servicing, I interact with clients routinely to update them on the latest campaigns and technology adopted by the organization to devise their brands succeed. I assure comprehensible communication between clients and the organization to maintain good business relationships with current clients and plan constructive strategies for the new business development.

    • Business Coordinator
      • Jul 2014 - Aug 2015

      • Operations coordination with on-ground teams • Coordinating with suppliers for timelines and delivery schedules • Coordinating with client and vendor teams for data • Getting ready implementation designs by coordinating with Graphic designers • Collecting pending and implemented projects reports across the cities • Marinating market database and preparing pending and complete work reports of the projects • Operations coordination with on-ground teams • Coordinating with suppliers for timelines and delivery schedules • Coordinating with client and vendor teams for data • Getting ready implementation designs by coordinating with Graphic designers • Collecting pending and implemented projects reports across the cities • Marinating market database and preparing pending and complete work reports of the projects

    • India
    • Business Consulting and Services
    • 100 - 200 Employee
    • Executive Administration & HR
      • Jan 2009 - Jul 2011

      • Responsible for Office Administration Management • Assist HR Department and address HR related queries of the employees • Ensure good attitude towards clients resolving their queries • Manage and supervise the Junior administration staff • Coordination with the different departments • Attending vendor queries and assisting their payment releases • Managing tour and travels of the marketing team • Responsible for Office Administration Management • Assist HR Department and address HR related queries of the employees • Ensure good attitude towards clients resolving their queries • Manage and supervise the Junior administration staff • Coordination with the different departments • Attending vendor queries and assisting their payment releases • Managing tour and travels of the marketing team

    • India
    • Hospitality
    • 1 - 100 Employee
    • Front office consultant
      • May 2007 - Nov 2008

      • Interaction with Guest and handling their queries • Boutique Guests consultation • Coordination with Back-office • Booking and Confirmation of Guest reservation • Handling Business center to update special requests • Handling entire Gamut of Front office • Keeping all the records related to meetings at the concierge • Interaction with Guest and handling their queries • Boutique Guests consultation • Coordination with Back-office • Booking and Confirmation of Guest reservation • Handling Business center to update special requests • Handling entire Gamut of Front office • Keeping all the records related to meetings at the concierge

Education

  • Chatrapati Sahuji Maharaj Kanpur University, Kanpur
    MA English Literature
    2017 - 2019
  • Sambodhi Research & Management Institute
    PGDM, Marketing & Organizational Behavior
    2011 - 2012

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