Nidhi Yadav
Service Delivery Manager at Tomaque Digital Services- Claim this Profile
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Bio
Experience
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Tomaque Digital Services
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India
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Information Technology & Services
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1 - 100 Employee
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Service Delivery Manager
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Sep 2022 - Present
Digital Marketing Services Digital Marketing Services
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Lastmile Solutions India Pvt. Ltd.
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India
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Advertising Services
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1 - 100 Employee
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Manager Client Servicing
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Aug 2020 - Aug 2022
As a Manager Client Servicing, I interact with clients routinely to update them on the latest campaigns and technology adopted by the organization to devise their brands succeed. I assure comprehensible communication between clients and the organization to maintain good business relationships with current clients and plan constructive strategies for the new business development. As a Manager Client Servicing, I interact with clients routinely to update them on the latest campaigns and technology adopted by the organization to devise their brands succeed. I assure comprehensible communication between clients and the organization to maintain good business relationships with current clients and plan constructive strategies for the new business development.
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Business Coordinator
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Jul 2014 - Aug 2015
• Operations coordination with on-ground teams • Coordinating with suppliers for timelines and delivery schedules • Coordinating with client and vendor teams for data • Getting ready implementation designs by coordinating with Graphic designers • Collecting pending and implemented projects reports across the cities • Marinating market database and preparing pending and complete work reports of the projects • Operations coordination with on-ground teams • Coordinating with suppliers for timelines and delivery schedules • Coordinating with client and vendor teams for data • Getting ready implementation designs by coordinating with Graphic designers • Collecting pending and implemented projects reports across the cities • Marinating market database and preparing pending and complete work reports of the projects
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Sambodhi Research and Communications Pvt. Ltd.
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India
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Business Consulting and Services
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100 - 200 Employee
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Executive Administration & HR
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Jan 2009 - Jul 2011
• Responsible for Office Administration Management • Assist HR Department and address HR related queries of the employees • Ensure good attitude towards clients resolving their queries • Manage and supervise the Junior administration staff • Coordination with the different departments • Attending vendor queries and assisting their payment releases • Managing tour and travels of the marketing team • Responsible for Office Administration Management • Assist HR Department and address HR related queries of the employees • Ensure good attitude towards clients resolving their queries • Manage and supervise the Junior administration staff • Coordination with the different departments • Attending vendor queries and assisting their payment releases • Managing tour and travels of the marketing team
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Trident Hilton (Gurgaon)
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India
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Hospitality
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1 - 100 Employee
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Front office consultant
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May 2007 - Nov 2008
• Interaction with Guest and handling their queries • Boutique Guests consultation • Coordination with Back-office • Booking and Confirmation of Guest reservation • Handling Business center to update special requests • Handling entire Gamut of Front office • Keeping all the records related to meetings at the concierge • Interaction with Guest and handling their queries • Boutique Guests consultation • Coordination with Back-office • Booking and Confirmation of Guest reservation • Handling Business center to update special requests • Handling entire Gamut of Front office • Keeping all the records related to meetings at the concierge
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Education
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Chatrapati Sahuji Maharaj Kanpur University, Kanpur
MA English Literature -
Sambodhi Research & Management Institute
PGDM, Marketing & Organizational Behavior