Experience

Overseas Visa Helpline Consultancy Pvt. Ltd
• India
• Education Administration Programs
• 1 - 100 Employee
• Operations Manager

  • Dec 2021 - Present


UV Education and Immigration Consultancy Services

• Chief Executive Officer

  • Jan 2020 - Apr 2023

  Give advise to candidates on migrating overseas on Student Visa and Permanent Residency Give advise to candidates on migrating overseas on Student Visa and Permanent Residency


Charms Education & Immigration Services Pvt Ltd
• 1 - 100 Employee
• Assistant Manager

  • May 2017 - Sep 2019
• Operations Head

  • Mar 2016 - May 2017

  • Oversee all aspects of the Visa and Immigration Service ensuring that the process runs smoothly • Supervise the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government • Review and ensure that all of the information provided by clients is accurate and correct preparing and checking all legal documents • Prepare all fee quotes and any information required by client’s colleagues or authorities; submitted to Managing Director for approval • Trained all staff members to enhance their understanding of immigration rules to help them to fulfill their roles effectively • Assumed full responsibility of all Immigration issues and operations remaining up to date with any changes to legislation Show less



WWICS Group

• Team Manager

  • Feb 2014 - Jan 2016

  • Provide consultation services to address potential clients’ interest in Visas, including establishing suitability of the candidate’s visa. Consultation will mainly be by email, telephone and face-to-face meetings. • Present and market immigration services to current and potential clients. • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. • Follow up on new leads and referrals resulting from field activity. • Identify sales prospects and contact prospects. • Develop and maintain sales materials and current product knowledge. • Establish and maintain current client and potential client relationships. • Identify and resolve client concerns. • To prepare marketing and advertising campaigns. • To provide regular follow up on enquiries received. • Pro-actively monitoring changes to various Immigration regulations. • Briefing various Immigration regulations changes to colleagues in the documentation team • Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients • Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company. Show less



eClerx

• India
• Information Technology & Services
• 700 & Above Employee

• Team Manager

  • Oct 2010 - Sep 2011

  • Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort • Provide the team with a vision of the project objectives • Motivate and inspire team members • Lead by setting a good example (role model) - behavior consistent with words • Coach and help develop team members; help resolve dysfunctional behavior • Facilitate problem solving and collaboration • Strive for team consensus and win-win agreements • Ensure discussions and decisions lead toward closure • Maintain healthy group dynamics • Intervene when necessary to aid the group in resolving issues • Assure that the team members have the necessary education and training to effectively participate on the team • Encourage creativity, risk-taking, and constant improvement • Recognize and celebrate team and team member accomplishments and exceptional performance Show less



maxnewyorklife insurance co

• 1 - 100 Employee

• Trainer

  • Mar 2009 - Nov 2010

  • Screening of the candidates. • Providing training on insurance sales and insurance products. • Helped the tell callers in pitching correct script to the customer. • Helped Human Resource in getting the right Candidate. • Screening of the candidates. • Providing training on insurance sales and insurance products. • Helped the tell callers in pitching correct script to the customer. • Helped Human Resource in getting the right Candidate.



Kotak Life Insurance

• India
• Insurance
• 1 - 100 Employee

• Training Manager

  • Nov 2007 - Nov 2008

  • Given training to Insurance advisors and sales managers. • Taken training sessions for at three different locations i.e. Ambala, Yamunanagar and Saharanpur. • Coordinated with Insurance advisors and providing them sales and product training. • Given guest lecturers in Colleges and Business Schools about the Insurance Industry. • Collected sales data and analyzing the impact of trainings. • Arranged and scheduling training sessions with sales managers from other regions. • Responsible for the recruitment of Life Advisors. Show less



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Technical Support associate

  • Apr 2006 - Oct 2007

  • Giving Technical Support to customers based in U.S. • Mentoring the new team members during their transition phase. • Helping other team members with their technical & communication related issues as & when required. • Helping Support Functions in making call scripts. • Giving Technical Support to customers based in U.S. • Mentoring the new team members during their transition phase. • Helping other team members with their technical & communication related issues as & when required. • Helping Support Functions in making call scripts.