Nidhi Agrawal
Senior Consultant at Softline Group Northern Europe- Claim this Profile
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Bio
Pankaj Aggarwal
I worked with Nidhi on a major ServiceNow automation and enablement project at Accenture. In a short span of time, Nidhi handled planning, solutioning, assessment, team management, development and client communication to perfection which built client confidence and was appreciated by all key stakeholders. Nidhi is very knowledgeable, has great problem-solving skills, proactive and always open to feedback. She keeps calm in difficult situations and is an amazing team player. She will be an asset to any organization and a person an organization can count on.
LinkedIn User
I had the pleasure of working with Nidhi on multiple simultaneous initiatives at a client site. Nidhi has been a fantastic and very knowledgeable resource for us and will be definitely missed. She was the go-to person for all things ServiceNow. She was the architect for the ServiceNow strategy assessment, multiple integrations to Servicenow, and helped implement the CMDB. She was juggling multiple things and yet was good about following up on action items and keeping communication lines open. She will be an asset wherever she goes. I would work with Nidhi again in a heartbeat. I wish her the very best!
Pankaj Aggarwal
I worked with Nidhi on a major ServiceNow automation and enablement project at Accenture. In a short span of time, Nidhi handled planning, solutioning, assessment, team management, development and client communication to perfection which built client confidence and was appreciated by all key stakeholders. Nidhi is very knowledgeable, has great problem-solving skills, proactive and always open to feedback. She keeps calm in difficult situations and is an amazing team player. She will be an asset to any organization and a person an organization can count on.
LinkedIn User
I had the pleasure of working with Nidhi on multiple simultaneous initiatives at a client site. Nidhi has been a fantastic and very knowledgeable resource for us and will be definitely missed. She was the go-to person for all things ServiceNow. She was the architect for the ServiceNow strategy assessment, multiple integrations to Servicenow, and helped implement the CMDB. She was juggling multiple things and yet was good about following up on action items and keeping communication lines open. She will be an asset wherever she goes. I would work with Nidhi again in a heartbeat. I wish her the very best!
Pankaj Aggarwal
I worked with Nidhi on a major ServiceNow automation and enablement project at Accenture. In a short span of time, Nidhi handled planning, solutioning, assessment, team management, development and client communication to perfection which built client confidence and was appreciated by all key stakeholders. Nidhi is very knowledgeable, has great problem-solving skills, proactive and always open to feedback. She keeps calm in difficult situations and is an amazing team player. She will be an asset to any organization and a person an organization can count on.
LinkedIn User
I had the pleasure of working with Nidhi on multiple simultaneous initiatives at a client site. Nidhi has been a fantastic and very knowledgeable resource for us and will be definitely missed. She was the go-to person for all things ServiceNow. She was the architect for the ServiceNow strategy assessment, multiple integrations to Servicenow, and helped implement the CMDB. She was juggling multiple things and yet was good about following up on action items and keeping communication lines open. She will be an asset wherever she goes. I would work with Nidhi again in a heartbeat. I wish her the very best!
Pankaj Aggarwal
I worked with Nidhi on a major ServiceNow automation and enablement project at Accenture. In a short span of time, Nidhi handled planning, solutioning, assessment, team management, development and client communication to perfection which built client confidence and was appreciated by all key stakeholders. Nidhi is very knowledgeable, has great problem-solving skills, proactive and always open to feedback. She keeps calm in difficult situations and is an amazing team player. She will be an asset to any organization and a person an organization can count on.
LinkedIn User
I had the pleasure of working with Nidhi on multiple simultaneous initiatives at a client site. Nidhi has been a fantastic and very knowledgeable resource for us and will be definitely missed. She was the go-to person for all things ServiceNow. She was the architect for the ServiceNow strategy assessment, multiple integrations to Servicenow, and helped implement the CMDB. She was juggling multiple things and yet was good about following up on action items and keeping communication lines open. She will be an asset wherever she goes. I would work with Nidhi again in a heartbeat. I wish her the very best!
Credentials
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ServiceNow Certified Application Developer
ServiceNowJan, 2023- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jun, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Security Incident Response
ServiceNowMar, 2019- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum Alliance -
Certified Software Asset Manager
IAITAM -
EXIN Certified Integrator Secure Cloud Services
EXIN -
ITIL Intermediate Service Operations
EXIN -
Lean Six Sigma Black Belt
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SIAM Professional
EXIN your ICT competence partner -
ServiceNow Certified Implementation Specialist - Discovery
ServiceNow -
ServiceNow Certified Implementation Specialist - Hardware Asset Management
ServiceNow -
ServiceNow Certified Implementation Specialist - Software Asset Management
ServiceNow -
ServiceNow Certified Implementation Specialist- IT Service Management
ServiceNow -
ServiceNow Certified Implementation Specialist- Vulnerability Response
ServiceNow
Experience
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Softline Group Northern Europe
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Netherlands
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Information Technology & Services
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1 - 100 Employee
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Senior Consultant
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Oct 2022 - Present
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ServiceNow
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United States
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Software Development
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700 & Above Employee
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Senior Product Manager
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Mar 2021 - Oct 2022
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Product Manager/ServiceNow Consultant
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Mar 2017 - Mar 2021
- Design of key products (base products and Finance & Accounting business processes) on Accenture Intelligent Automation Platform (built on ServiceNow): https://www.accenture.com/_acnmedia/PDF-75/Accenture-BP-Enterprise-Artificial-Intelligence-Services-2018- Re-platforming of existing Accenture in-house solutions to Intelligent Automation Platform - Implementation of Intelligent Automation Platform for enterprise customers - Solution Design and Implementation of various ServiceNow products/modules such as ITSM, CMDB, Security Operations, GRC and Hardware Asset Management for enterprise clients Show less
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Red Hat
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United States
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Software Development
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700 & Above Employee
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Business Analyst
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Feb 2014 - Jan 2017
- Functional design creation, implementation and testing for Red Hat Partner Certification Products - Design and Development of the integrated support process between Red Hat and SAP for RHEL for SAP Applications subscription - Six Sigma/Quality lead for process improvements - Functional design creation, implementation and testing for Red Hat Partner Certification Products - Design and Development of the integrated support process between Red Hat and SAP for RHEL for SAP Applications subscription - Six Sigma/Quality lead for process improvements
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Freelance Consultant
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Luxembourg
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Product Consultant
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Jul 2012 - Dec 2013
- Providing "Analytics as a Service" for an analytics startup - Preparation of process flows, solution design and data model for Marketing Analytics and Customer Engagement Platforms (mobile/tablet based) - Providing "Analytics as a Service" for an analytics startup - Preparation of process flows, solution design and data model for Marketing Analytics and Customer Engagement Platforms (mobile/tablet based)
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Crestech Software
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India
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IT Services and IT Consulting
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100 - 200 Employee
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Product Manager
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Aug 2011 - Jun 2012
- Design of business processes and different use-cases for CresTech's flagship Test Automation Platform "OpKey" (www.opkey.com) - Product Strategy roadmap creation and business plan development for OpKey Cloud - Outbound Product Management initiatives - Market research and analysis - Design of business processes and different use-cases for CresTech's flagship Test Automation Platform "OpKey" (www.opkey.com) - Product Strategy roadmap creation and business plan development for OpKey Cloud - Outbound Product Management initiatives - Market research and analysis
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Havells India Ltd
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India
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Assistant Manager
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Jan 2011 - Aug 2011
- RFP/RFI responses for different products within Havells - Product Manager for Customer Service Portal development - RFP/RFI responses for different products within Havells - Product Manager for Customer Service Portal development
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Education
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Army Public School Kolkata
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National Institute of Technology Raipur
Bachelor of Technology - BTech, Information Technology
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