Experience

Cogeco Inc.

• Canada
• Telecommunications
• 200 - 300 Employee

• Technical Support Specialist

  • Jun 2021 - Present



Subway

• Restaurants
• 700 & Above Employee

• Sandwich Artist

  • Mar 2021 - Jun 2021

  • Prepared food items such as deli and hot sandwiches to meet customer specifications. • Kept customer and food preparation areas clean and well-organized for maximum efficiency. • Took orders, prepared foods, and processed payments in full-service. • Completed efficient store mid shifts and closing procedures each day. • Maintained high standards of customer service during high-volume work shifts and fast-paced operations. • Prepared food items such as deli and hot sandwiches to meet customer specifications. • Kept customer and food preparation areas clean and well-organized for maximum efficiency. • Took orders, prepared foods, and processed payments in full-service. • Completed efficient store mid shifts and closing procedures each day. • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Experience Salesfloor Associate

  • May 2020 - May 2021

  • Built open, welcoming relationships with customers by replying to messages promptly and personally. • Accepted and processed payments explained charges on customer bills and resolved complex billing issues. • Assisted field operations in maintaining consistent customer satisfaction with quality products and services. • Improved service quality and increased sales by developing strong knowledge of company's products and services. • Exceeded team goals and collaborated with staff to implement customer service initiatives. • Locating items, handling photo-centre, stocking and organizing shelves displays. Show less