Business Analyst

• Jun 2023 - Present

Product Manager

• Nov 2022 - May 2023

I act as Product Manager in financial products using PIX, defining product strategies, roadmaps and always close to the development team, unlocking possible blockers and improving products that are already live, validating, reviewing what was developed, always thinking about the end user experience. I act as Product Manager in financial products using PIX, defining product strategies, roadmaps and always close to the development team, unlocking possible blockers and improving products that are already live, validating, reviewing what was developed, always thinking about the end user experience.

Product Manager

• Jun 2021 - Nov 2022

I worked by analyzing and managing end-to-end products/projects, with the main objective of understanding the pain and needs of the customer, proposing the best solution for them, ensuring quality delivery, maintaining communication from start to finish, always thinking about usability and end-user experience. In addition, I supported the implementation of standard documentation, tools, flows and processes for the continuous improvement of the work environment. I also carried out some work such as QA (Quality Assurance) and UX (User Experience), both in the projects I managed and as an individual consultant for these two services. Show less

Product Analyst

• Jan 2020 - May 2021

I worked analyzing and managing small, medium and large projects, gaining a lot of experience in customer communication, knowledge of approaches and strategies and market maturation following the agile methodology, I performed all the functions that a Product Owner and a Scrum Master perform, analyzing and managing projects, removing impediments and obstacles, and performing the entire Quality Assurance process, too.

Full Stack Internship

• Dec 2018 - Dec 2019

At first, I worked in the development of systems as a full stack using NodeJS, ReactJS, Javascript, PostgreSQL, Docker, Kubernetes and AWS technologies.Soon after, I started my activities in customer service to support system users. Over time, I managed from start to finish regarding the customer and user service flow, and started to manage the processes and protocols.In addition, I developed my skills in analysis, customer experience (CX - Customer Experience), user experience, referring to usability and navigability (UX - User Experience), emphasizing on meeting customer needs, proposing the best solutions throughout the process.During, I developed skills in analysis and project management, team management and task planning along with the control and monitoring of the entire ideal process regarding the development of any and all types of systems. Show less

Trainee

• 2017 - 2018

I gained experience in the Metal Mechanics area, from the Industrial Learning Mechanic of Industrial Maintenance course, with an emphasis on several units, such as: Manufacturing Processes, Hydraulics and Pneumatics, Machining, Mechanical Technology, Mechanical Design, among others related to the area. I applied my knowledge at Hydro (formerly Alcoa) - Indústria e Comércio de Metais LTDA, where I worked in the quality sector, helping in the industrial QA process. I gained experience in the Metal Mechanics area, from the Industrial Learning Mechanic of Industrial Maintenance course, with an emphasis on several units, such as: Manufacturing Processes, Hydraulics and Pneumatics, Machining, Mechanical Technology, Mechanical Design, among others related to the area. I applied my knowledge at Hydro (formerly Alcoa) - Indústria e Comércio de Metais LTDA, where I worked in the quality sector, helping in the industrial QA process.