Nicolo Carrero

Senior Solution Architect at MEKANO S.A | Consultoría TI
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Contact Information
us****@****om
(386) 825-5501
Location
Santiago, Santiago Metropolitan Region, Chile, CL
Languages
  • English -
Skills

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Alan Sepulveda Farias

Excelente profesional y un buen líder, llevo siempre al equipo a cumplir los objetivos sin dejar de lado la preocupación por cada uno de nosotros.

Carla Alvarez Guerrero

First of all, I want to say that Nicolo is a great person, with a lot of experience, knowledge, and greats ideas. I had the pleasure work with him at AlfaPeople about two years and in this period, I could to see his flexibility, capacity of work and excellent treatment with his team. I am sure he will have success at all his new challenges. Atte., Carla Alvarez.

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Credentials

  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
    Microsoft
    Jan, 2023
    - Oct, 2024
  • Microsoft Certified: Power Platform Fundamentals
    Microsoft
    Aug, 2022
    - Oct, 2024
  • Webinar Análisis de datos con Power BI
    IT College
    Jun, 2022
    - Oct, 2024
  • AZ-900 Microsoft Azure Fundamentals
    IT College
    Jun, 2021
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (MB-901)
    Microsoft
    Mar, 2020
    - Oct, 2024

Experience

  • MEKANO S.A | Consultoría TI
    • Senior Solution Architect
      • Jun 2021 - Present

      Expert in implementing technology solutions for Dynamics ERP (Dyn365 F&O and Dyn365 BC), CRM (Dyn365 CE) and Power Platform. I bring my experience and knowledge to assess problems and changes, build solution architectures, and provide architectural support to other team members. I am the intermediary between the client and the team members and I provide recommendations to both parties, to help shape the solution to be implemented. I offer options and business requirements when there are impacts that can be negative on the project. Show less

  • Freelance
    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Organizational Dreams Advisor and Coordinator
      • Oct 2020 - Present

      With my extensive knowledge of how companies of different areas work in their business processes and deep knowledge of technologies, I help coordinate the shared dreams that employees and company owners have to make them come true. I understand business language and technical language and I have the ability to translate these two languages into common dreams for all members of organization. I help make the best business and technological decisions looking for short-term results and an efficient return on investment. Show less

  • Xelentia
    • Uruguay
    • Advertising Services
    • 1 - 100 Employee
    • Regional Recruiting Manager
      • Jan 2021 - May 2021

      There is no growth if you don't have the right talent to allow you to grow. We provide you with everything you need to incorporate the best profiles into your team: recruiting campaigns, head hunting, talent attraction events and more ... We look for resources anywhere in the world ensuring they have the technical and business skills required for the position requested. There is no growth if you don't have the right talent to allow you to grow. We provide you with everything you need to incorporate the best profiles into your team: recruiting campaigns, head hunting, talent attraction events and more ... We look for resources anywhere in the world ensuring they have the technical and business skills required for the position requested.

  • AlfaPeople
    • Denmark
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • CUSTOMER SUCCESS MANAGER
      • May 2019 - Sep 2020

      • Responsible in the process of digital transformation of customers based on building a relationship of trust, maximizing the value of the service provided by AlfaPeople as a business ally.• Seeking to meet and exceed customer expectations, to drive rapid and sustainable growth in their businesses, focused on a journey supported by processes and technology.• Support in Dynamics 365 F&SCM, Dynamics 365 CE, Dynamics 365 HR, Power Platform (Powerapps, Power Automate, Power BI, Power Agent) Show less

    • HUMAN RESOURCES MANAGER
      • Nov 2018 - May 2019

      • Structuring the HR Area and responsible for formally implementing organizational structure processes, selection, recruitment, onboarding, people development, training, welfare, working climate and remuneration.• Deploy Dynamics 365 HHRR to leverage Area processes. • Implementing Home Office working mode from May 2019 to March 2020.

    • PRESALES MANAGER
      • Jul 2017 - Feb 2019

      • Demos for all Dynamics 365 solutions.• Responsible for the Dynamics AX/365 Functional and Technical Qualification Pre-Sales Area (ERP/CRM/Talent) • Lead Rating (BANT)• Developing diagnostics and customer requirements lifting business processes in various industries Product demos to customers• Preparation of Scope documents and Technical Proposals Support technical and economic proposals • Business closure• Management of Implementation Contracts.

    • PMO Director
      • Jul 2018 - Oct 2018

      • Creation of Project Management office. • Area structuring and process definition.

    • SOLUTIONS MANAGER - Microsoft ERP & CRM Lead
      • Mar 2012 - Jul 2017

      • Dynamics AX and CRM Pre-Sales Business Area Management• Microsoft functional and technical demos for Dynamics AX and Dynamics CRM• Leading the sales process in all phases of Solution Selling• Estimating project implementation hours and costs• Development of commercial proposals • Lifting business and diagnostic requirements • Search and generate opportunities• Technical, functional and strategic pre-sale • Exhibitor at ERP/CRM marketing events • Research and application of new technologies and industry verticals Show less

    • CUSTOMER SUPPORT MANAGER AND SOLUTIONS MANAGER
      • Jun 2016 - Jun 2017

      Management of Installed Base Area - Operational ContinuityLeading team of Dynamics AX / 365 Support Consultants.Relationship with installed base customers.KPI's Area

    • SERVICES DIRECTOR OF CONSULTING & TECHNOLOGY
      • Sep 2010 - Feb 2012

      • Management of AlfaPeople Chile's Consulting and Technology Area• Management of on-premises and regional Dynamics AX deployment projects • Coordination of support to Installed Base. • Support to the Pre-Sales Area in functional and technical product demos.• Training and technical and functional training from Dynamics AX to consultants• Management of performance reports to LATAM Management• Maintain customer relationship and high level of satisfaction

  • MDO CONSULTORES ASOCIADOS S.A.
    • PROJECT, DEVELOPMENT AND RESEARCH MANAGER
      • Sep 2009 - Sep 2010

      • Quality Assurance Environment Project Review for Dynamics AX 2009 • Analyzing business developments • Controlling billing and payments • Supporting technology infrastructure • Prepare Dynamics AX 2009 deployment proposals • Make presentations to Dynamics AX 2009 leads • Disseminate and apply good practices of development, consulting, technology management, project management, etc. • Lead implementation teams (consultants and developers) • Manage the relationship with the Customer to ensure understanding of their requirements. • Selection of applicants Show less

  • Ladrillera Santafe
    • Colombia
    • Building Materials
    • 1 - 100 Employee
    • PROCESS MANAGER / PROJECT MANAGER / JEFE DE INFORMATICA
      • May 2001 - Sep 2009

      • Management of human, technological and economic resources allocated to Projects • Generate organizational culture in the topic of processes and process management and continuous improvement. • Productively manage all user initiatives on process projects from the conception, formulation, evaluation, management, implementation and closure of the project, according to the objectives established. • Align all initiatives of the User Areas with the company’s strategy, prioritizing the initiatives and allocating the necessary resources for their implementation. • Coordination and implementation of Lotus Projects, Axapta and Technology in general. • Facilitator in the implementation of corporate strategy. • ERP installation, training, support and implementation – NOVASOFT, ERP – Dynamics 2.5, 3.0 and AX 4.0 • Research of new technological and software for corporate use. • Installation, support and implementation of the INFOMANTE maintenance system. • Planning technology renewal HW and SW • Windows Network Management, SQL Server, CITRIX, McAfee EPO Suite. • Security Management Computer Systems • Support for Users in Office, Plants and Points of Sale in Hardware, Software and Procedures. • Leadership of new application projects, electronic digitization, new software and hardware, wireless connections, computer center assembly, installation and configuration of servers. • Support in the implementation of security and control policies. • Backup in the area of Telecommunications in Lotus Notes, Plant Definity, WEBSITE, Networks. Infrastructure. Show less

  • IMPORTCOPIAS LTDA
    • IT DIRECTOR / CONSULTOR ESTRATEGICO
      • Jul 1998 - Apr 2000

      • Responsible for leading and management Technology Area • Responsible for managing network and servers • Responsible for systematizing manual processes. • Responsible for supporting NOVASOFT ERP and supporting End Users and owners on strategic technology-supported issues. • Implement controls, security and audit standards in systems. • de Establish and implement policies on Internal Control, Contingency Plan, Technology Planning, Change Management, Security Management, Storage Management, Problem Management. • Perform diagnostics Department of Systems and assembly of the department, manual elaboration of procedures. • Technological renewal Show less

  • FONDO DE VENTAS POPULARES DE LA ALCALDIA MAYOR
    • CHIEF INFORMATION OFFICER
      • Dec 1996 - Mar 1998

      • Head of Technology Area Management Planning • Responsible for Technology Audits to government entities. • Responsible for systematizing existing manual processes. • Responsible for providing support to End Users. • Responsible for supporting the company’s ERP. • Security management and compliance with audit practices. • Support and improvement to existing applications. • Deploy User Support in Office, NOVASOFT Application, Windows, Network. • de Implement and Manage Contingency Plan, Technology Planning, Change Management, Storage Management, Problem Management. • Train Users in Office Tools; benefits of networking and ERP Show less

  • ExxonMobil
    • Oil and Gas
    • 700 & Above Employee
    • OPERATIONS ADMINISTRATOR
      • Feb 1982 - Aug 1996

      • Responsible for the safety of all computing environments. • Coordinator, administration and execution of annual business continuity tests. • Responsible for cost reduction in the Technology Area. • Responsible for developing staff within the Technology Area. • Coordinator of the implementation of the Strategic Plan of the Corporation. • Responsible for support to the User Areas. • Participation in the installation of new network and smart building. • Keep expense budget according to planning, obtaining better prices and qualities. Show less

Education

  • Pontificia Universidad Javeriana
    Diplomado
  • Universidad Distrital Francisco José de Caldas
    Diplomado
  • COLUMBUS IT PARTNER ANDINO
    Dynamics AX
  • Universidad INCCA de Colombia
    Ingeniería de Sistemas y Computación
    1979 - 1984

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