Experience

3DReid Ltd

• United Kingdom
• Architecture and Planning
• 100 - 200 Employee

• Associate

  • Dec 2022 - Present

  Interior Designer specialising in luxury hospitality, retail and workplace design, with extensive experience spanning new build, historic restoration and conversion projects.

• Senior Interior Designer

  • Sep 2021 - Dec 2022



Cunningham McLean Ltd

• United Kingdom
• Design Services
• 1 - 100 Employee

• Interior Designer

  • Oct 2014 - Sep 2021



Virgin Media

• Team Manager

  • Aug 2011 - Oct 2014

  Leading people to deliver individual and team performance targets. Coordinating workloads to evaluate calls, conduct team and one-to-one coaching and handle escalated calls. Focused on delivering a superior customer service and first time resolution.Responsible for carrying out data analysis, anticipating and resolving operational issues. Managing absence, areas of under-performance and partaking in investigation and disciplinary meetings, working alongside HR and management colleagues.

• Customer Service Advisor

  • Jul 2006 - Aug 2011

  Handling inbound customer calls. A multi-skilled role aiming for a first time resolution of any problem and ensuring a positive customer experience. Selling products and services. Working with multiple computer systems.



Merson Group

• Construction
• 100 - 200 Employee

• CAD Designer - Intern

  • Sep 2014 - Sep 2014