Experience

Bortolotti Salumi S.r.l.
• Italy
• Food and Beverage Services
• 1 - 100 Employee
• Sales and Marketing

  • Jul 2018 - Present


ROSSINI TRADING S.P.A.

• Italy
• Business Supplies and Equipment

• Back office sales administrator presso ROSSINI TRADING SPA

  • Sep 2017 - Jun 2018

  Ensures that customer enquiries are resolved at first point of contact. In charge of providing dynamic customer service and administrative support to his team. Quickly and effectively makes decisions to establish the best procedures for each enquiry. Duties: • Responds promptly to customer enquiries in person via telephone and e-mail always in a professional & efficient manner; • Liaises with a large number of customers, key accounts, agents for the management of information flows and trade relationships; • Extracts and processes data for forecasting / monitoring sales; • Supports Logistics Department for the management and organization of shipments; • Maintains an effective administration system; • Keeps up to date with all the company's products, services and procedures; • Directs requests and unresolved issues to other colleagues; • Maintains up to date paper and computer based files and administrative systems; • Uses the in-house system to record necessary information and instigate actions as required; • Processes orders, forms, applications and requests for information; • Handles objections professionally; • Promotes the company’s products and services to customers; • Coordinates office procedures; • Makes sure that information is quick and easy to locate; • Follows purchase orders. Show less



Bonduelle

• France
• Food and Beverage Manufacturing
• 700 & Above Employee

• Back office sales administrator

  • Nov 2014 - Jan 2017

  I was responsible for the following tasks: - Liaising with customers for the management of information flows and trade relationships; - Processing sales orders and data entry; - Supporting Logistics Department for the management and organization of shipments; - Extraction and processing of data for forecasting / monitoring sales; - Management of "Customer Service" for Canned and Frozen Foods Retail division. I was responsible for the following tasks: - Liaising with customers for the management of information flows and trade relationships; - Processing sales orders and data entry; - Supporting Logistics Department for the management and organization of shipments; - Extraction and processing of data for forecasting / monitoring sales; - Management of "Customer Service" for Canned and Frozen Foods Retail division.



plastik spa

• 1 - 100 Employee

• Back office sales administrator

  • Oct 2013 - Sep 2014

  I was responsible for the following tasks: - Liaising with italian and international customers (Spain, Portugal, Slovakia, Sweden, Holland, Denmark, Greece, Turkey, South Africa, Angola, Saudi Arabia, Giordan, China) for the management of information flows and trade relationships; - Scouting and selecting international shipping companies for Saudi Arabia, Giordan, Turkey; - Preparing and managing documentation relating to the sale, transport and export of goods; - Processing sales orders and data entry; - Supporting Logistics Department for the management and organization of international shipments; - Interfacing with Production Department for manufacturing planning and control Show less



TAVENGINEERING | Forni a Vuoto | Servizi Post Vendita

• Purchase and sales administrator

  • Jan 2013 - Jul 2013

  The role involved the following activities: - Managing information flows and trade relationships with Italian and international customers; - Liaising with Italian and international vendors for the supply of materials and spare parts; - Processing purchase/sales orders and data entry; - Monitoring warehouse and inventory; - Providing logistical support to technical personnel during business travel The role involved the following activities: - Managing information flows and trade relationships with Italian and international customers; - Liaising with Italian and international vendors for the supply of materials and spare parts; - Processing purchase/sales orders and data entry; - Monitoring warehouse and inventory; - Providing logistical support to technical personnel during business travel



SITIP Spa

• Italy
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Back office sales administrator

  • Jun 2012 - Dec 2012

  In the Sales Deparment of the company I performed the following activities: - E-mail correspondence with foreign customers (Europe, CH, U.S.A.) for the management of information flows and trade relationships; - Preparing and managing documentation for sale, transport and export of goods; - Processing orders and monitoring warehouse; - Providing instructions for sampling preparation In the Sales Deparment of the company I performed the following activities: - E-mail correspondence with foreign customers (Europe, CH, U.S.A.) for the management of information flows and trade relationships; - Preparing and managing documentation for sale, transport and export of goods; - Processing orders and monitoring warehouse; - Providing instructions for sampling preparation



DBApparel

• France
• Retail Apparel and Fashion
• 1 - 100 Employee

• Assistant Brand Manager

  • Dec 2011 - Apr 2012

  I worked in the Local Marketing department, supporting the Fila Underwear Brand Manager in the following activities: - Market analysis; - Extraction and processing of data for forecasting / monitoring sales; - Files updating and data entry; - Liasing with suppliers for the preparation of promotional materials. I worked in the Local Marketing department, supporting the Fila Underwear Brand Manager in the following activities: - Market analysis; - Extraction and processing of data for forecasting / monitoring sales; - Files updating and data entry; - Liasing with suppliers for the preparation of promotional materials.



VFS - VOLVO SERVIZI FINANZIARI S.P.A.

• Assistant “Credit Assessment”, “Credit Collection”, “Back Office”

  • Apr 2011 - Nov 2011

  I supported the Credit Manager and Credit Analyst in the following activities: - Reclassification of financial statements and query databases telematics CRIF / CERVED / ASSILEA for estimate credit rating potential customers; - Management of legal correspondence and support to various offices in the files updating and data entry. I supported the Credit Manager and Credit Analyst in the following activities: - Reclassification of financial statements and query databases telematics CRIF / CERVED / ASSILEA for estimate credit rating potential customers; - Management of legal correspondence and support to various offices in the files updating and data entry.