Experience

Modern Message

• United States
• Software Development
• 1 - 100 Employee

• Client Service Coordinator

  • Apr 2019 - Present



ExponentHR

• United States
• Human Resources Services
• 1 - 100 Employee

• Enterprise Service Representative

  • Dec 2017 - Feb 2019

  -Provided a high level of customer service to clients by answering questions and resolving problems relating to all forms of human resource issues, including payroll, payroll tax and benefits. -Access client/employee data to confirm/resolve individual employee questions regarding information contained in the ExponentHR client site. -Created and managed case files for all reported client questions and issues. -Closed open cases by communicating final resolution. -Worked cooperatively with a variety of people in diverse and confidential situations. -Directed client employees to web site content and assists in site navigation. -Provided frontline phone coverage for all client communications.



MCC

• United States
• Advertising Services
• 1 - 100 Employee

• PR/Social Media Coordinator

  • Mar 2017 - Sep 2017

  -Provided day-to-day support for a variety of client accounts - Proactively managed media - Developed press releases, media alerts and other written communication for clients - Created weekly social media plans while optimizing clients content -Wrote abstracts for trade show speaking opportunities -Maintained and created media lists -Assisting with media and blogger relations -Provided day-to-day support for a variety of client accounts - Proactively managed media - Developed press releases, media alerts and other written communication for clients - Created weekly social media plans while optimizing clients content -Wrote abstracts for trade show speaking opportunities -Maintained and created media lists -Assisting with media and blogger relations



Pierpont Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Intern

  • Aug 2016 - Dec 2016

  Research and monitor media and influencers, and provide at least two media opportunities for relevant outreach each week. Developing strong relationships with agency colleagues by checking in with them everyday and sharing ideas for our clients. Continue strengthening writing and research skills by developing pitches, press releases, and media reports each week. Research and monitor media and influencers, and provide at least two media opportunities for relevant outreach each week. Developing strong relationships with agency colleagues by checking in with them everyday and sharing ideas for our clients. Continue strengthening writing and research skills by developing pitches, press releases, and media reports each week.



Public Relations Student Society of America (PRSSA)

• United States
• Public Relations and Communications Services
• 200 - 300 Employee

• Secretary

  • Apr 2016 - Jul 2016

  I send emails and attending meeting twice a week for my PRSSA chapter. I take notes at every meeting and keep record of what is happening in my PRSSA chapter. I have volunteered to work on achieving the Star Chapter award for 2016. I send emails and attending meeting twice a week for my PRSSA chapter. I take notes at every meeting and keep record of what is happening in my PRSSA chapter. I have volunteered to work on achieving the Star Chapter award for 2016.



Center Stage

• Rexburg, Idaho

• Marketing Board Member

  • Jan 2016 - Apr 2016



Talent Activites

• Rexburg, Idaho

• Student Volunteer

  • Oct 2015 - Dec 2015



Famous Footwear

• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2014 - Sep 2015



Scroll

• Rexburg, Idaho

• Journalist

  • Jan 2015 - Apr 2015