Experience

Superior Choices M.I.C.E.
• South Africa
• Event Project Manager

  • Jun 2010 - Present


University of Pretoria

• South Africa
• Education
• 1 - 100 Employee

• BCom Honours Tourism Management

  • Jan 2010 - Dec 2010

  Top Honours Student 2010 Publication of Thesis: Sustainable Urban Event Practice – July 2011 (http://link.springer.com/article/10.1007%2Fs12132-011-9128-7?LI=true#page-1) Top Honours Student 2010 Publication of Thesis: Sustainable Urban Event Practice – July 2011 (http://link.springer.com/article/10.1007%2Fs12132-011-9128-7?LI=true#page-1)



Part Time Work: Seasonal Student Roles

• Trainee / Assistant

  • Jan 2007 - Dec 2010

  Indique Furniture Shop: Sales position with responsibilities for showroom sales, administration and stock-keeping. Learnt to deal with and communicate with clients and manage customer complaints; also trusted with handling cash. Enhanced interpersonal skills. Ponciana Guest House: Trainee position with responsibilities for reception and reservations, hosting, housekeeping. Acquired basic timeline skills, as well as customer service skills. Enhanced IT literacy skills working with Microsoft Excel and PowerPoint. Sabi Extreme Backpackers: Assistant Adventure Guide coordinating and conducting outdoor adventure activities. Learnt the importance of attention to detail, thorough planning, as well as team work and clear communication due to the essentials of customer service and safety. Protea Hotel: Trainee position with responsibilities for reservations, front of office, banqueting and housekeeping. Learnt to deal with fellow colleagues, to take instruction and carry out important tasks. Acquired a friendly and professional telephone manner and gained confidence in dealing with guests and other professionals. Show less