Nicolette Harrison, MBA
Communications and Corporate Relations Analyst at Maryland Auto Insurance- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
John Tucker, MBA
Nicolette Harrison is a highly motivated individual with a proven track record to work well within a team environment to drive team performance results. As Complex Liability Claim Specialist, she developed the habit of successfully compiling information through meticulous investigation to support and or defend contested claims. Her interviews consists of painstaking interactions with claimants, witnesses, police consults and attorneys to support and or defend any liability exposure. Her ability to negotiate claim settlements and or recognize liability exposures when settlement cannot be resolved amicably sets Nicolette apart from her peers. Nicolette’s education and work experience would make her candidacy for any work environment very competitive.
Denise Finch
Nikki is very detailed oriented, great with the customers, learned new skills quickly and was a great asset to Forecast Farms Inc. We were very lucky to have Nikki on our team. Nikki is very dedicated to her education and was only able to work during her school breaks.
John Tucker, MBA
Nicolette Harrison is a highly motivated individual with a proven track record to work well within a team environment to drive team performance results. As Complex Liability Claim Specialist, she developed the habit of successfully compiling information through meticulous investigation to support and or defend contested claims. Her interviews consists of painstaking interactions with claimants, witnesses, police consults and attorneys to support and or defend any liability exposure. Her ability to negotiate claim settlements and or recognize liability exposures when settlement cannot be resolved amicably sets Nicolette apart from her peers. Nicolette’s education and work experience would make her candidacy for any work environment very competitive.
Denise Finch
Nikki is very detailed oriented, great with the customers, learned new skills quickly and was a great asset to Forecast Farms Inc. We were very lucky to have Nikki on our team. Nikki is very dedicated to her education and was only able to work during her school breaks.
John Tucker, MBA
Nicolette Harrison is a highly motivated individual with a proven track record to work well within a team environment to drive team performance results. As Complex Liability Claim Specialist, she developed the habit of successfully compiling information through meticulous investigation to support and or defend contested claims. Her interviews consists of painstaking interactions with claimants, witnesses, police consults and attorneys to support and or defend any liability exposure. Her ability to negotiate claim settlements and or recognize liability exposures when settlement cannot be resolved amicably sets Nicolette apart from her peers. Nicolette’s education and work experience would make her candidacy for any work environment very competitive.
Denise Finch
Nikki is very detailed oriented, great with the customers, learned new skills quickly and was a great asset to Forecast Farms Inc. We were very lucky to have Nikki on our team. Nikki is very dedicated to her education and was only able to work during her school breaks.
John Tucker, MBA
Nicolette Harrison is a highly motivated individual with a proven track record to work well within a team environment to drive team performance results. As Complex Liability Claim Specialist, she developed the habit of successfully compiling information through meticulous investigation to support and or defend contested claims. Her interviews consists of painstaking interactions with claimants, witnesses, police consults and attorneys to support and or defend any liability exposure. Her ability to negotiate claim settlements and or recognize liability exposures when settlement cannot be resolved amicably sets Nicolette apart from her peers. Nicolette’s education and work experience would make her candidacy for any work environment very competitive.
Denise Finch
Nikki is very detailed oriented, great with the customers, learned new skills quickly and was a great asset to Forecast Farms Inc. We were very lucky to have Nikki on our team. Nikki is very dedicated to her education and was only able to work during her school breaks.
Credentials
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A Crash Course in Writing Well: Learn to Write with More Style, Flair, and Impact
LinkedInMar, 2023- Oct, 2024 -
Excel Essential Training (Microsoft 365)
LinkedInFeb, 2023- Oct, 2024 -
Bloomberg Market Concepts
Bloomberg LPOct, 2017- Oct, 2024
Experience
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Maryland Auto Insurance
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United States
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Insurance
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100 - 200 Employee
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Communications and Corporate Relations Analyst
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Nov 2019 - Present
Manages and develops internal communications. Assists with developing content for social media. Identifies subjects and composes blog posts. Assists in development of marketing plans. Assists in developing departmental goals. Develops content for newsletters for stakeholders. Assists in development of web content for consumers, partners, and internal audiences. • Develops monthly newsletter content for internal communications. • Significantly increased production of blog posts by 385% Manages and develops internal communications. Assists with developing content for social media. Identifies subjects and composes blog posts. Assists in development of marketing plans. Assists in developing departmental goals. Develops content for newsletters for stakeholders. Assists in development of web content for consumers, partners, and internal audiences. • Develops monthly newsletter content for internal communications. • Significantly increased production of blog posts by 385%
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Changeup Marketing
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Advertising Services
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Digital Content Manager
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Dec 2018 - Present
I manage multiple clients on multiple social media platforms including Facebook and Instagram. I work with each client individually to determine target audiences as well as develop an individual voice for each client. I ensure that client goals are met while also responding to positive and negative comments and questions on all social media platforms in a timely manner. I manage multiple clients on multiple social media platforms including Facebook and Instagram. I work with each client individually to determine target audiences as well as develop an individual voice for each client. I ensure that client goals are met while also responding to positive and negative comments and questions on all social media platforms in a timely manner.
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Enradius
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United States
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Advertising Services
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1 - 100 Employee
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Social Media Strategist
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Sep 2018 - Present
I manage multiple clients on multiple social media platforms including Facebook and Instagram. I work with each client individually to determine target audiences as well as develop an individual voice for each client. I ensure that client goals are met while also responding to positive and negative comments and questions on all social media platforms in a timely manner. I manage multiple clients on multiple social media platforms including Facebook and Instagram. I work with each client individually to determine target audiences as well as develop an individual voice for each client. I ensure that client goals are met while also responding to positive and negative comments and questions on all social media platforms in a timely manner.
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State Farm
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United States
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Insurance
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700 & Above Employee
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Claims Specialist
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Jun 2016 - Nov 2019
I worked in a call center environment where I investigate complex liability claims as well as interpret the policy to investigate coverage and vehicle repair disputes. I also negotiate and makes decisions about property damage costs. I communicate with customers both over the phone as well as through written correspondence.
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Claims Representative
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Jul 2014 - Jun 2016
I analyzed totaled vehicles to determine the proper value as well as presented this offer to customers. I would often negotiate these offers with customers as well. I had to analyze state laws to determine proper branding for total loss vehicles. I also analyzed total fire and theft claims while routing fraudulent claims to the appropriate department. This position provided me with experience in both team and file stewardship environments.
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Forecast Farms Inc
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United States
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Spectator Sports
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Working Student
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Jun 2009 - Sep 2014
I aided clients in getting ready for lessons by making sure that they were brushing an saddling horses properly. I cared for horses, ensuring that their needs were met in regards to a clean stall or being turned out into a safe pasture. I fed and made sure that horses had water in a timely manner. I also maintained the cleanliness of the barn and stable yard which also maintains safety in the area for animals and clients. I aided clients in getting ready for lessons by making sure that they were brushing an saddling horses properly. I cared for horses, ensuring that their needs were met in regards to a clean stall or being turned out into a safe pasture. I fed and made sure that horses had water in a timely manner. I also maintained the cleanliness of the barn and stable yard which also maintains safety in the area for animals and clients.
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Equestrian Collections
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United States
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Retail Apparel and Fashion
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Customer Service Representative
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May 2013 - Jun 2014
I worked in a call center environment to assist customers with finding products to meet their needs in both a verbal and written format. I also handled customer questions and complaints.
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Marketing Associate
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May 2013 - Jun 2014
I developed e-commerce marketing plans and saw these plans through to fruition. I also analyzed data to determine which products to promote and to which consumers. I would review analytics to determine the performance of all social media platforms. I would also compose blog posts and after interviewing persons or researching subjects to present to consumers.
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Stable Hand
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Jan 2013 - Mar 2013
Ensured the horses were fed on time and were turned out into the fields in a safe manner. Maintained the cleanliness of the barn, stalls, water troughs and tack. Maintained the amount of bedding in the stalls to ensure the safety and comfort of the horses. Ensured horses looked professional by grooming daily, and clipping whiskers and bathing when necessary. Ensured the horses were fed on time and were turned out into the fields in a safe manner. Maintained the cleanliness of the barn, stalls, water troughs and tack. Maintained the amount of bedding in the stalls to ensure the safety and comfort of the horses. Ensured horses looked professional by grooming daily, and clipping whiskers and bathing when necessary.
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Hoss's Steak & Sea House
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Hospitality
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1 - 100 Employee
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Salad Bar Attendant
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Mar 2011 - Dec 2012
• Assisted in maintaining the cleanliness of the salad bar as well as ensuring the food on the salad bar was filled to capacity. • Assisted the rest of the team in cleaning the front and back of the restaurant every evening. • Ensured that the salad bar was fully stocked when the restaurant opens. • Monitored the food on the salad bar to ensure that it was at a safe temperature. • Assisted in maintaining the cleanliness of the salad bar as well as ensuring the food on the salad bar was filled to capacity. • Assisted the rest of the team in cleaning the front and back of the restaurant every evening. • Ensured that the salad bar was fully stocked when the restaurant opens. • Monitored the food on the salad bar to ensure that it was at a safe temperature.
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US Department of Homeland Security
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International Trade and Development
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1 - 100 Employee
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Outreach Intern
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May 2012 - Aug 2012
• Composed a blog about Self Check which was seen by over 300 people within its first week as well as published in the White House Immigration Report e-mail. • Played a valuable role in the layout and design as well as writing articles for the newsletter E-Verify Connection with Adobe InDesign. • Composed a communication plan to inform the public of the United States of America about postings on the US Citizenship and Immigration Services on Facebook about E-Verify, I-9 Central, Self Check and SAVE (Systematic Alien Verification Entitlements). • Composed tweets to inform the public about free webinars and events as well as new items being released about E-Verify, I-9 Central, Self Check, and SAVE. • Played a valuable role in engagement efforts by entering webinar information into Chamber of Commerce calendars in Georgia and Louisiana and was able to get the webinar dates posted in the news section of the Cartersville- Bartow County Chamber of Commerce in Georgia where the webinar dates will now be posted year-round. • Showed the ability to work effectively in a fast-paced team environment. Show less
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Summer Fill-In for the Administrative Assistant
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Jun 2010 - Jul 2010
• Answered the phones in a timely fashion and transferred the calls to the correct office or cubicle. • Ensured packages were properly packed and shipped to the correct addresses. • Responsible for making sure the computers were backed up on the correct disc every night. • Played a role in copy editing the company website. • Answered the phones in a timely fashion and transferred the calls to the correct office or cubicle. • Ensured packages were properly packed and shipped to the correct addresses. • Responsible for making sure the computers were backed up on the correct disc every night. • Played a role in copy editing the company website.
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Denny's
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Restaurants
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Host
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May 2008 - Aug 2009
Worked as a hostess during the summer and winter breaks. Sat people at tables, took drink orders, cleaned tables, front counter, and front windows. Also worked as cashier. Worked as a hostess during the summer and winter breaks. Sat people at tables, took drink orders, cleaned tables, front counter, and front windows. Also worked as cashier.
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Education
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2015 - 2018
Mount St. Mary's University
Master of Business Administration (MBA), Marketing -
2012 - 2012
The Washington Center
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2008 - 2012
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), Journalism- Public Relations -
2004 - 2008
Fauquier High School
H.S. Diploma -
The Institutes
Associates in Claims, Liability
Community
