Experience

N1 Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Project Manager

  • Jul 2022 - Present



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• COVID-19 Testing and Collections Operations Manager

  • Sep 2020 - May 2022

  ● Managed day-to-day operations and processes for 2 COVID testing and collections sites with up to 5,000 participants daily. ● Developed staffing models and metrics and oversaw the scheduling of 300 students, temporary employees, and FTEs. ● Calculated the anticipated PPE and testing supply usage and facilitated ordering and inventory to prepare for up to 35,000 samples weekly. ● Oversaw the laboratory software and ordering of laboratory specimens and ensured the safe transport of samples. ● Facilitated communication and all purchasing needs between various stakeholders throughout the university including facilities, IT services, and external vendors. ● Responsible for HR processes including coaching, training, interviewing, hiring, and onboarding of student employees and FTEs. Show less



Brigham and Women's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinic Supervisor

  • Sep 2019 - Sep 2020

  ● Supervised day-to-day operations, human resources, and process flow for an ambulatory outpatient clinic consisting of 30 exam rooms and 7 specialties that generates over 150 patients daily. ● Oversaw 22 FTEs including coaching, training, staff coverage, interviewing/hiring, and payroll processing.● Managed provider schedules and templates and oversaw supply inventory and ordering.

• Project Coordinator

  • Nov 2018 - Sep 2019

  ● Managed several multidisciplinary quality improvement projects throughout the divisions in the Department of Medicine.● Developed and dispersed monthly reports and interpreted data to introduce and maintain process improvements.● Designed and implemented an “Opioid Toolkit” with resources for providers including best practices for safe prescribing.



Rustic Pathways

• United States
• Education Management
• 1 - 100 Employee

• Program Leader: Public Health in the Caribbean

  • Jun 2018 - Aug 2018

  ● Led 4 two-week public health service trips for groups of up to 15 high school students. ● Educated students and facilitated discussions on critical local public health issues and health disparities. ● Followed safety protocols and monitored student well-being while handling conflict resolution issues calmly. ● Managed $2,000 budget and local expenses for each program. ● Led 4 two-week public health service trips for groups of up to 15 high school students. ● Educated students and facilitated discussions on critical local public health issues and health disparities. ● Followed safety protocols and monitored student well-being while handling conflict resolution issues calmly. ● Managed $2,000 budget and local expenses for each program.



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Academic Coordinator

  • Aug 2016 - May 2018

  ● Advised caseload of 250 undergraduate students in the Health Science major.● Compiled, monitored, and tracked data regarding student enrollment and academic progress.● Conducted information sessions and presented to prospective students and families.● Co-taught one-credit seminar course for first-year students regarding the college transition.

• Practicum Research Assistant

  • May 2017 - Dec 2017

  ● Conducted 24-hour dietary recalls with children in Los Angeles for the Mothers’ and Their Children’s Health (MATCH) study.● Input data into Nutrition Data System for Research (NDSR) database to inform clinical practice.

• Administrative Assistant

  • Sep 2015 - Aug 2016

  ● Reconciled budget and oversaw purchasing and reimbursement processes.● Supervised fourteen work-study students by facilitating the hiring and training processes and approving weekly timesheets.● Managed the front desk of the office and met with prospective students and families. ● Coordinated admissions and yield recruitment events as well as meetings within the Bouve College.



Brigham and Women's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Assistant

  • Aug 2013 - Sep 2015

  ● Scheduled outpatient appointments, imaging exams, and initiated referrals for patients. ● Supported 20 physicians by managing their clinic schedules and facilitating the ordering of cardiac and vascular procedures and lab work. ● Utilized knowledge of insurance plans to troubleshoot coverage issues and ensure healthcare delivery. ● Ensured a positive patient experience in clinic with over 200 visits daily through efficient and thoughtful assistance. ● Scheduled outpatient appointments, imaging exams, and initiated referrals for patients. ● Supported 20 physicians by managing their clinic schedules and facilitating the ordering of cardiac and vascular procedures and lab work. ● Utilized knowledge of insurance plans to troubleshoot coverage issues and ensure healthcare delivery. ● Ensured a positive patient experience in clinic with over 200 visits daily through efficient and thoughtful assistance.



Belenpampa Public Health Clinic

• Cusco, Peru

• Co-op Student Volunteer

  • Jul 2012 - Oct 2012

  ● Delivered presentations and informed patients of important local public health issues. ● Administered physical examinations of patients by measuring height, weight, and blood pressure. ● Recorded patient demographic data and organized patient files and medical histories. ● Delivered presentations and informed patients of important local public health issues. ● Administered physical examinations of patients by measuring height, weight, and blood pressure. ● Recorded patient demographic data and organized patient files and medical histories.