CIE Moderator

• May 2021 - Present

User Experience Design Fellow

• Aug 2020 - Oct 2020

A Dollar Saved (Team Project): served as Research & Testing Lead in delivering a mid-fidelity MVP prototype for a financial-management-meets-wellness iOS app. Utilizing the LEAN UX cycle, all hands were on deck for every element of the operation, from initial market analysis to Adobe XD wireframing to polishing the product presentation. As R&T Lead, I constructed, conducted, scripted and synthesized multiple user surveys and interviews using Google Forms to identify meaningful data for each design cycle.Send in Spotify (Team Project): served as Research & Testing Lead for an in-app sharing feature for the Spotify app to improve the music-sharing experience between Spotify users. Directed research, constructed surveys and user tests, and conducted prototype tests. Responsible for comprehensive data synthesis and creating informational graphics therefrom.Seattle Showers Soaps (Independent Project): redesigned a bath and body e-commerce platform to increase sales, focusing on information architecture and user-specific flows for the checkout process. Used Sketch to create the mid-fidelity prototype.

Data Entry Specialist

• Mar 2020 - Oct 2020

Food Server

• Apr 2018 - Jan 2020

Assorted hospitality work from lauded fine dining to vegan pubs while on Australian Work and Holiday Visas. Opened and closed the bar/restaurants; communicated clearly, efficiently among all service areas on the diverse teams; served food and drinks with attention to flavors, origin of ingredients, and presentation. Customized large, multi-course banquets to customer tastes and dietary restrictions. Maintained an adaptable, energetic, go-getter attitude and frequently worked 12-hour work days. Assorted hospitality work from lauded fine dining to vegan pubs while on Australian Work and Holiday Visas. Opened and closed the bar/restaurants; communicated clearly, efficiently among all service areas on the diverse teams; served food and drinks with attention to flavors, origin of ingredients, and presentation. Customized large, multi-course banquets to customer tastes and dietary restrictions. Maintained an adaptable, energetic, go-getter attitude and frequently worked 12-hour work days.

Food And Beverage Attendant

• Dec 2016 - Nov 2017

Performed full order of serving (greeting, seating, orders, serving, payment, reset) at a very popular, fast-paced tapas-and-cocktails restaurant in New Zealand's capital. Reliably worked on holidays and was trained to fill short notice for all roles, including food pass manager and bartender. Performed full order of serving (greeting, seating, orders, serving, payment, reset) at a very popular, fast-paced tapas-and-cocktails restaurant in New Zealand's capital. Reliably worked on holidays and was trained to fill short notice for all roles, including food pass manager and bartender.

English Second Language Teacher

• Sep 2014 - Dec 2015

Taught at a combination kindergarten and language school, in charge of two kindergarten classes in the mornings, with classes including: grammar; phonics; reading; writing; speech; science; cooking; and art. After lunch, taught supplemental language courses and private lessons to elementary students. Acted as Senior Teacher and Teacher Trainer from August onwards. Wrote individualized monthly report cards for all students and worked with the other instructors to coordinate academy-wide events for the students' birthdays, holidays, field trips, and English song-and-dance competitions.

English Language Teacher

• May 2013 - Jun 2014

1-year contract as an ESL educator at an established language academy in Vietnam's capital. Course varied greatly in size (6-20 students) and age (3-18), including kindergarten classes. Classes were typically three hours long with custom-made lesson plans in CELTA style, prioritizing student-centered learning and active engagement to keep all proficiency levels engaged in the curriculum. 1-year contract as an ESL educator at an established language academy in Vietnam's capital. Course varied greatly in size (6-20 students) and age (3-18), including kindergarten classes. Classes were typically three hours long with custom-made lesson plans in CELTA style, prioritizing student-centered learning and active engagement to keep all proficiency levels engaged in the curriculum.

English Language Teacher

• Mar 2013 - May 2013

Summer school teacher for the premier international academy in Yangon. Taught English and Speech courses to elementary students (ages 6-11) of all proficiency levels while frequently acting as a substitute teacher for senior students (12-16). Summer school teacher for the premier international academy in Yangon. Taught English and Speech courses to elementary students (ages 6-11) of all proficiency levels while frequently acting as a substitute teacher for senior students (12-16).

Sensory Science Technician Assistant

• Feb 2011 - Nov 2011

Prepared professional surveys to identify user-specific applicants using Compusense and Surveymonkey. Conducted on-site sensory tests on commercial food and beverages, utilizing an array of methods, frequently including double-blind testing. Created ballots and product samples for consumer insight testing with a select laboratory team. Frequently conducted field research. Post-test, coded and compiled data for identifying significant results. Prepared professional surveys to identify user-specific applicants using Compusense and Surveymonkey. Conducted on-site sensory tests on commercial food and beverages, utilizing an array of methods, frequently including double-blind testing. Created ballots and product samples for consumer insight testing with a select laboratory team. Frequently conducted field research. Post-test, coded and compiled data for identifying significant results.