Experience

Conifer Health Solutions

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Analyst III

  • Sep 2013 - Present

  Remote Software and Process Business Analysis. Process Design and improvement for cost and time savings. Deliverables include: BRDs, FRDs, Test scripts, Diagrams: Flows (Current, Future), Architectural. Training/Documentation/Working Business Requirements Session Facilitation. Rolling out software offerings created in house, from start to finish (from inception to usage on the floor).



Bank of America

• United States
• Banking
• 700 & Above Employee

• Business Analyst/Process Design Analyst II

  • Jan 2010 - Dec 2012

  Simi Valley, CA (travelled) Process Design and Analytics Designed, tested, implemented and maintained LPS Software as the main Foreclosure Workflow tool for PostSale. Tasks included: Training users, heading UAT testing and documentation, procedure creation, and all aspects of LLD and HLD planning. Received Green Belt training and utilized “JMP” tool for analytics. Analyst on Foreclosure Postponement project which included the creation of an NPV tool. Net savings equalled 219 million annually.

• Business Systems Analyst, Lead

  • Apr 2007 - Jun 2010

  IT Optimization partners with internal Countrywide departments to find ways to streamline processes as well as save dollars.

• Senior Systems Analyst

  • May 2005 - Apr 2007

  Senior Systems Analyst at Countrywide Financial Corporation. Worked with the Configuration Management department helping to organize the layout of the CMDB as well as programming functionality into the Troux application.

• Internetwork Engineer II

  • Jan 2002 - May 2005

  Internetwork Engineer II at Countrywide Financial Corporation. Set up and maintained event correlation and fault tolerance systems in the Network Management department using SNMP traps. Also tracked bandwidth utilization and made recommendations on upgrades/downgrades to the ever growing number of branches which has reached over 1200.

• Internetwork Engineer

  • Jan 1999 - Jan 2002

  Internetwork Engineer at Countrywide Home Loans. Managed the internal network routers and switches consisting of both Cisco and Nortel models. Also provided support to over 1000 branches.

• Internetwork Analyst

  • Jul 1998 - Jan 1999

  Internetwork Analyst at Countrywide Home Loans. Managed the branch infrastructure including providing support and maintenance of Nortel routers at over 600 branch locations across the U.S.