Nicole Laubach

Planning Administrative Assistant at City of Ramsey
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Planning Administrative Assistant
      • Nov 2021 - Present

      • Provides in-person administrative support to the Planning Division of the Community• Serves as the department receptionist and provides effective customer service in acourteous and helpful manner• Maintains department records and files in an orderly and acceptable manner• Compiles commission agendas and reports for the Planning Commission, EnvironmentalPolicy Board, Development Review and inter-department meetings• Uses routine features of word processing, spreadsheet, and other software applications• Administer of property identification numbers• Manages addresses for new developments and address changes• Manages land use applications and city resolutions

    • Building Division Intern
      • Sep 2021 - Dec 2021

      • Establishes positive working relationships with representatives of community organizations and agencies, while providing quality customer service• Responsible for filing, processing and maintaining permits for applicants using the city’s permit tracking software• Assists others involved in related community development activities

    • Administrative Intern
      • May 2021 - Sep 2021

      • Advanced in handling administrative duties entailing consulting with clients, screening calls and emails, faxing, typing and composing documents with high efficiency• Developed and implemented new sales and marketing strategies when tasks at hand were given• Increased in analyzing details and organizing large work events in a fast-paced environment with multiple contributors

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Apr 2019 - Present
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • Apr 2012 - Dec 2021

      • Ability to recommend and up-sell products based on the customers interests • Trained in over 20+ employees on how to handle products, restaurant safety and customer service protocols • Memorized restaurants food and liquor menu, while writing down patrons’ food orders in a 250+ seat restaurant • Knowledgeable with several Point of Sale (POS) Terminals • Managed closing and opening duties, including restocking items and reconciliation of the cash drawer • Anticipated and addressed customer service needs to ensure their satisfaction • Ability to work in a high-paced work environment

Education

  • Metropolitan State University
    Bachelor of Science - BS, Business Management
    2019 - 2021
  • Anoka-Ramsey Community College
    Associate of Science - AS, Business Administration and Management, General
    2016 - 2019

Community

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