Nicole Stokes

Senior Client Services Coordinator & Social Media Specialist at Fisher, P.A. A CPA Firm
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Accounting
    • 1 - 100 Employee
    • Senior Client Services Coordinator & Social Media Specialist
      • May 2020 - Present

    • United States
    • Accounting
    • Temporary Receptionist and Administrative Assistant
      • Feb 2020 - Apr 2020

      • Build strong relationships with current and future clients by answering questions over the phone and face to face • Assist accountants with the preparation of tax materials for over 800 clients • Perform administrative duties including calendar management, taking notes, and creating status reports on client tax returns • Build strong relationships with current and future clients by answering questions over the phone and face to face • Assist accountants with the preparation of tax materials for over 800 clients • Perform administrative duties including calendar management, taking notes, and creating status reports on client tax returns

    • Pharmacy Technician
      • Jul 2019 - Dec 2019

      • Filled over 100 prescriptions in a timely manner per day • Maintained customer satisfaction by assisting patients over the phone and in-person • Entered patient information data with accuracy into pharmacy software on a daily basis • Supported pharmacist with the maintenance of inventory and orders • Provided logistical coordination with both marketing and social media of the company • Filled over 100 prescriptions in a timely manner per day • Maintained customer satisfaction by assisting patients over the phone and in-person • Entered patient information data with accuracy into pharmacy software on a daily basis • Supported pharmacist with the maintenance of inventory and orders • Provided logistical coordination with both marketing and social media of the company

  • Jimmie's Restaurant
    • Mint Hill, North Carolina
    • Server and Hostess
      • Mar 2014 - Jul 2019

      Learned how to effectively communicate with the general public while multitasking and delivering great customer service. Learned how to effectively communicate with the general public while multitasking and delivering great customer service.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intern
      • Jan 2018 - May 2019

      • Assisted staff with fundraising initiatives and administrative duties• Managed student giving social media on Instagram, utilizing Canva to create eye-catching designs• Helped manage and plan events for UNCW’s Student Philanthropy Committee• Aided in planning and implementing student giving initiatives • Used Raiser’s Edge to send donor reminders and pull data for various donor mailings

    • Student Worker
      • Aug 2015 - May 2018

      Help staff with administrative tasks and various office duties. My first two years were in the University Advancement office. Then, in the International Studies office.

    • Fundraising Chair
      • Nov 2016 - Jan 2019

      Help raise funds for UNCW's Alpha Theta chapter of Alpha Psi Lambda. These funds go to various needs and events.

    • Community Service Chair
      • Nov 2016 - Nov 2018

      Community service chair for my chapter. Duties include planing and ensuring attendance at various community service and volunteering events throughout the school year.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Dubrai$er
      • Aug 2017 - Dec 2017

      During the short time I worked in this position, I helped raise over $6000 for the university and its various needs by contacting parents, alumni, and current students. During the short time I worked in this position, I helped raise over $6000 for the university and its various needs by contacting parents, alumni, and current students.

Education

  • University of North Carolina at Wilmington
    Bachelor of Arts - BA, History and International Studies
    2015 - 2019
  • University of Valencia
    Summer Classes, International Business and Spanish
    2017 - 2017
  • Independence High School
    High School Degree, 4.10 GPA
    2011 - 2015

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