Nickie Jedlo

Product Manager at Presence Product Group, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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5.0

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LinkedIn User

I worked with Nickie on the Bing and Microsoft Rewards accounts at Drumroll and she is a fabulous project manager. From her "we'll find a way" attitude to her intricate knowledge of the coding/dev side of things, she's definitely the project management support you want on your team.

Randy Fox, CSP

Over the past three years I have seen great things from Nicole. Most notably, she is passionate for service excellence, and she is always looking for a better way to engage clients and increase their satisfaction. Project management for clients and key implementations has made a positive impact. Nicole has great attention to detail, and always provides a balanced perspective of ideas, both necessary for a team to succeed. I have enjoyed working with her, have trusted her to perform, to create and to manage, and she has never let me down.

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Experience

    • Product Manager
      • May 2022 - Present
    • Senior Project Manager
      • Jul 2019 - May 2022

      - Organically developed relationships with our clients, listened to their needs, goals, and partnered with clients, and our talented team of UX, Product Designers, Visual Designers, Business Analysts, and Engineers to deliver quality products. - For our largest enterprise client, I lead UX /UI design initiatives for multiple apps and platforms for IoT connected products - Strategized, planned and delivered a global remote interactive Event site with Adobe, for Adobe Interactive Design Day - Helped our top client succeed by leading the creation and development of a Design System as a cross platform UX structure. - Cultivated a Project/Product Management team from the ground up, ensuring the team was working on what they were passionate about, excited to contribute to and encouraged them to voice and take on improvements - Contributed to Leadership meetings on the direction and vision of the company, our values, processes and personnel - Developed new initiatives for the company, from creating an efficient way to track resourcing, reviewing utilization, revamping our SOWs, improving how we estimate and sell work, to setting up profitability tracking with Finance Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Project Manager - Freelance
      • Mar 2019 - Oct 2019

      Freelance Project Manager Freelance Project Manager

    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Senior Digital Project Manager
      • Dec 2015 - Nov 2018

      - Created multi-level execution plans for Microsoft’s Rewards Member program and full email Lifecycle series - Directed production & integration of campaign & product assets, including email, paid media, web, print & special events - Successfully migrated Xbox Live Members to Microsoft’s program via a phased approach on both Xbox & Microsoft platforms - Improved process for Microsoft Rewards Newsletter to accommodate all Microsoft partners in both US & International Markets - Analyzed, revamped and enhanced the strategic map and tactics for the Member Lifecycle onboarding, engagement, evergreen and surprise and delight series, from inventorying, planning, prioritizing, testing to the launch of each of the 60+ touchpoints - Integrated Augmented Reality demo into member sign-up to drive engagement, collaborating with Chief Technology Officer - Wrote business requirements, led briefs and provided daily priority lists to internal & offshore creative & development teams - Ensured end to end experience was optimal for users & oversaw QA testing for all deliverables throughout development - Managed budget & presented custom finance reports throughout each phase for multiple books of business - Cultivated strong relationships with clients and partners of Microsoft to align timelines, dependencies and needs of all parties - Ran status meetings with partner agencies & offshore teams & negotiated all vendor contracts to ensure projects ran seamlessly - Mentored Junior Producer Show less

    • Project Manager
      • Jun 2015 - Oct 2015

      - Developed project plans, estimates, project briefs, and timelines managing the day to day production of social media campaigns, paid media, Twitter cards, emails, websites, videos and direct mail in a very fast paced environment for Time Warner Cable. - Quickly ramped up and organized 11 projects, working with account managers, clients, vendors copy & design teams, programmers, strategists and social media analysts in Austin, Philadelphia as well as offshore teams in Bristol, UK - Headed Time Warner’s ‘Business by the Numbers’ quarterly campaign, featuring customer interviews, video and social tiles. Show less

    • United States
    • Individual and Family Services
    • Project Manager
      • Dec 2012 - May 2015

      - Project managed implementations of CRM systems, websites, web apps, videos & email managing budgets averaging $1.7 Million annually for global pharmaceutical brands including Takeda, Amgen & Astellas - Headed systems integration, & user experience between systems, working with the client, brand, vendor partners and CTO - Won a portion to full scopes of work 100% of the time in new business RFPs, campaign proposals & custom estimates - Pushed boundaries of unique interaction design & of our enterprise CRM system to fit the client’s needs, working cross-functionally with UI/UX, developers & database analysts as well as designers, copywriters and strategy team - Produced client video & presentation in 58% of time typically scoped as a favor to our client for their new branding campaign - Project lead for internal training materials that teach employees the company’s proprietary enterprise systems and customizations Show less

    • Program Manager - eCommerce, CRM & loyalty
      • Sep 2009 - Dec 2012

      - Managed technical implementations for enterprise E-Commerce solutions, bulk order & fulfillment websites, & loyalty programs - Worked with clients including Whole Foods, Potbelly, Morton’s Steakhouse, 5/3 Bank, TopGolf, RA Sushi & Tractor Supply - Conceptualized layout & functionality of our loyalty platform & eCommerce solution as core product offerings - Worked with CTO, ERP teams and offshore back end teams to build, test & problem solve throughout each phase of development - Implemented holiday calendar promotional campaigns - such as spend $100, get $25 - to drive sales for up to 14 clients at a time - Managed all marketing efforts for FuzeBuy including ads, website, TV spots, social media & brochures Show less

    • Advertising Services
    • 1 - 100 Employee
    • New Business Manager
      • Nov 2008 - Apr 2009
    • Assistant to Director of Marketing -Intern
      • 2006 - 2006

Education

  • Institute of Project Management
    Certificate, PMP Certification
    2019 - 2019
  • North Central College
    BA, Marketing, Advertising, Organizational Communication
    2003 - 2007

Community

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