Experience

237 Global

• United States
• Musicians
• 1 - 100 Employee

• VIP Experience Manager

  • May 2022 - Present

  Alanis Morissette tour (US, CAD, EU) ODESZA tour (US) • Oversee VIP Program • Staff and manage team of concierge for VIP Lounges • Advance with production, vendors, and artists • Create a schedule for VIP staff • Create the ultimate fan experience for VIP guests Alanis Morissette tour (US, CAD, EU) ODESZA tour (US) • Oversee VIP Program • Staff and manage team of concierge for VIP Lounges • Advance with production, vendors, and artists • Create a schedule for VIP staff • Create the ultimate fan experience for VIP guests



KOHAI

• United States
• Entertainment Providers
• 1 - 100 Employee

• Merchandise Manager

  • Apr 2022 - Present

  CIX: Rebel in the US tour • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue CIX: Rebel in the US tour • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue



Yola

• Merchandise Manager

  • Mar 2022 - Present

  Yola: Stand for Myself Tour Morgan Wade: No Sign of Slowing Down Tour • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue Yola: Stand for Myself Tour Morgan Wade: No Sign of Slowing Down Tour • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue



On Location

• Entertainment Providers
• 500 - 600 Employee

• VIP Manager

  • Jul 2017 - Present

  Morgan Wade: No Sign of Slowing Down Tour Setup/breakdown of VIP check-in area and/or lounge Assemble program elements (special gifts, gift bags, VIP laminates, etc.) Manage guest check-in process Develop guest relationships and anticipate their needs Resolve guest ticket and package issues Facilitate VIP program experience Recap program positives/negatives to Tour VIP Manager Morgan Wade: No Sign of Slowing Down Tour Setup/breakdown of VIP check-in area and/or lounge Assemble program elements (special gifts, gift bags, VIP laminates, etc.) Manage guest check-in process Develop guest relationships and anticipate their needs Resolve guest ticket and package issues Facilitate VIP program experience Recap program positives/negatives to Tour VIP Manager



VIP Nation, Inc.

• United States
• Musicians
• 1 - 100 Employee

• VIP Assistant

  • Jul 2017 - Present

  Setup/breakdown of VIP check-in area and party room Assemble program elements (special gifts, gift bags, VIP laminates, etc.) Assemble pipe and drape for photo area Manage guest check-in process Develop guest relationships and anticipate their needs Resolve guest ticket and package issues Use company phone to reach out to guests and assist them with ticket information Facilitate VIP program experience Recap program positives/negatives to Tour VIP Manager Alice In Chains (August 2019) -Assisted with 11 dates of tour as the party host. -Direct assistant for VIP Rep -Gave instructions to daily assistants and helped facilitate VIP program -Helped count merch and load road cases Show less



Savvage Media

• Greater Nashville Area, TN

• Founder, Photojournalist

  • Feb 2017 - Present

  Manage and oversee staff of freelance writers and photographers Coordinate with publicists Write album reviews, concert reviews, and interview artists Take photographs at concerts and festivals for press coverage Help to manage the website Run all social media; post frequently and interact with others Manage and oversee staff of freelance writers and photographers Coordinate with publicists Write album reviews, concert reviews, and interview artists Take photographs at concerts and festivals for press coverage Help to manage the website Run all social media; post frequently and interact with others



Multiple Labels

• US

• Merchandise, Promotion, Event Staff

  • Feb 2012 - Present

  Atlantic Records / S-Curve Records / Sony Records/ Fearless Records Merchandise: In charge of setting up and counting merchandise Sell merchandise before, during, and after concert Cash handling, as well as Square app Assist crew with miscellaneous requests Take pictures for websites. Ryan Star (Atlantic) Andy Grammer (S-Curve) Chris Wallace (Sony) Graffiti6 (Capitol) Basic Vacation (Capitol) Ron Pope (Independent) VIP Event Staff: Setup/breakdown of VIP check-in area Assemble program elements (special gifts, gift bags, VIP laminates, etc) Manage guest check-in process Develop guest relationships and anticipate their needs Manage line for photos and ensure everyone receives the proper VIP pack Resolve guest ticket and package issues Facilitate VIP program experience Pierce the Veil (Fearless Records) September 2016 November 2014 Sleeping with Sirens’ (Epitah Records) November 2014 Rock on the Range 2018 Show less



Wonderful Union

• United States
• Entertainment Providers
• 1 - 100 Employee

• Production Assistant

  • Mar 2018 - Present

  Setup/breakdown of VIP check-in area and/or loungeAssemble program elements (VIP laminates, wristbands, etc.)Manage guest check-in processDevelop guest relationships and anticipate their needsResolve guest ticket and package issuesFacilitate VIP program experienceRecap program positives/negatives to Tour VIP Manager

• Merchandise Manager - Elvis Costello & the Imposters

  • Oct 2019 - Nov 2019

  Elvis Costello & the Imposters; Fall Tour 2019• Receive shipments of merchandise• Advance and settle with venues; be the direct point of contact for merchandise• Set up display and sell merchandise every show• Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary• Load in/out to the venue



Warner Music Group

• United States
• Musicians
• 700 & Above Employee

• Catalog Ingest Specialist

  • Dec 2019 - Feb 2022

  • Carry out expert product and asset data entry and maintenance on behalf of Warner Music Group for incoming catalogs, polishing and preparing each catalog to required standards • Onboard a catalog from receipt of initial metadata reviewing and polish as required. Load into label copy system with any final adjustments to suit other departmental requirements as they onboard other aspects such as artwork and audio • Educate, document, and inform Labels on WMG standards and processes to establish effective communication and ensure quality data transfers • Perform relevant Content Data Management (CDM) project work Prior position: Data Clean-Up Specialist (December 2019 - September 2019) Show less



2020 Companies

• United States
• Advertising Services
• 700 & Above Employee

• Lead Brand Ambassador

  • Apr 2021 - Jan 2022

  2020 Companies (T-Mobile) | April 2021 - Present • Assist in the build, set up, and break down of live events • Coordinate with project manager, become the on-site manager for the event • Engage with consumers and prompt consumers to take part in the Prize Wheel/Sign-up prompts. • Answer product questions and enlighten consumers on new promotions taking place • Lead team and assist with any concerns between consumers, team, or vendors 2020 Companies (T-Mobile) | April 2021 - Present • Assist in the build, set up, and break down of live events • Coordinate with project manager, become the on-site manager for the event • Engage with consumers and prompt consumers to take part in the Prize Wheel/Sign-up prompts. • Answer product questions and enlighten consumers on new promotions taking place • Lead team and assist with any concerns between consumers, team, or vendors



Sony

• Entertainment Providers
• 700 & Above Employee

• Merchandise Manager

  • Nov 2021 - Nov 2021

  Madison Beer + Maggie Lindemann: Life Support Tour (US Leg) • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue Madison Beer + Maggie Lindemann: Life Support Tour (US Leg) • Receive shipments of merchandise • Advance and settle with venues; be the direct point of contact for merchandise • Set up display and sell merchandise every show • Hire local venue staff to assist with merchandise sales • Cash handling, as well as making deposits • Keep an accurate log of inventory, and order more stock when necessary • Load in/out to the venue



Vanderbilt University Blair School of Music

• United States
• Higher Education
• 1 - 100 Employee

• Front Of House Manager

  • Aug 2016 - Mar 2020

  Oversee student staff Assist with ushering Help out at concerts and events hosted by Blair School of Music Coordinate with tech crew to facilitate show procedures Ensure that no one enters the theater during a show Provide excellent customer service to all patrons Report any situations or concerns back to concert manager Oversee student staff Assist with ushering Help out at concerts and events hosted by Blair School of Music Coordinate with tech crew to facilitate show procedures Ensure that no one enters the theater during a show Provide excellent customer service to all patrons Report any situations or concerns back to concert manager



Solid Ground Shelters

• United States
• Travel Arrangements

• Hospitality + Operations

  • May 2019 - Jun 2019

  -Work directly with LiveNation to provide hospitality/operations for the summer at the Gorge Amphitheater -Assist in setting up "glamping equipment" (this includes the set up and tear down of canvas tents, VIP lounge, and other manual labor tasks) -Perform hospitality duties during show days (checking in guests, on site concierge, knowledge of venue, atVenu app). Shows include: 5/25 - 6/2 - Brandi Carlile 6/3 - 6/11 - Dead and Company 6/13 - 6/17 - Paradiso 6/24 - 7/4 - Eric Church Show less



SmileDirectClub

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Follow-Up Coordinator

  • Feb 2018 - May 2019

  • Oversee a team of 10 Follow-Up specialists to ensure production is flowing • Respond to calls and emails with a sense of urgency. • Build relationships with customers, providing fast and accurate follow-up • Demonstrate a self-starter personality that can thrive in the fast-paced environment of a rapidly growing startup company. • Communicate clearly and effectively, both oral and written • Use of excellent accuracy and attention to detail. • Oversee a team of 10 Follow-Up specialists to ensure production is flowing • Respond to calls and emails with a sense of urgency. • Build relationships with customers, providing fast and accurate follow-up • Demonstrate a self-starter personality that can thrive in the fast-paced environment of a rapidly growing startup company. • Communicate clearly and effectively, both oral and written • Use of excellent accuracy and attention to detail.



Nashville City Club

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Server

  • Dec 2017 - Jan 2018

  -Banquet server/bartender -Served banquets, meetings, events, conventions, private parties, and conferences -Assist in setting up tables, serving, and table clearing -Prepare and organize stations and utensils for food to be served during banquets -Attend to approximately 20 to 200 guests each shift -Communicate with the kitchen staff on food requests -Assist and support other banquet staff in serving guests -Banquet server/bartender -Served banquets, meetings, events, conventions, private parties, and conferences -Assist in setting up tables, serving, and table clearing -Prepare and organize stations and utensils for food to be served during banquets -Attend to approximately 20 to 200 guests each shift -Communicate with the kitchen staff on food requests -Assist and support other banquet staff in serving guests



Sharp Entertainment

• Greater Nashville Area, TN

• Production Assistant

  • Dec 2017 - Dec 2017

  (MAN V FOOD, S6): -Help with miscellaneous tasks on/off set -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew Communicate with the PM and crew of any needs of the talent (MAN V FOOD, S6): -Help with miscellaneous tasks on/off set -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew Communicate with the PM and crew of any needs of the talent



Collins Avenue

• Chattanooga, Tennessee Area

• Production Assistant

  • Nov 2017 - Nov 2017

  DANCE TWINS (S1, Pick Ups): -Help with miscellaneous tasks on/off set -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew -Be available to go to the store to pick up props or other necessary items -Communicate with the PM and crew of any needs of the talent DANCE TWINS (S1, Pick Ups): -Help with miscellaneous tasks on/off set -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew -Be available to go to the store to pick up props or other necessary items -Communicate with the PM and crew of any needs of the talent



Coffee and Coconuts

• Franklin, TN

• Shift Manager

  • Jun 2017 - Nov 2017

  All functions of barista (greet customers, serve hand-crafted beverages, cleaning). Extensive knowledge in espresso Cash- handling procedures (deposits, counting safe, etc.) Deploying partners to provide excellent service Leading our team Training new partners on beverages and standards Providing excellent customer service Counting inventory and tracking what is on hand/needs to be ordered Placing department orders All functions of barista (greet customers, serve hand-crafted beverages, cleaning). Extensive knowledge in espresso Cash- handling procedures (deposits, counting safe, etc.) Deploying partners to provide excellent service Leading our team Training new partners on beverages and standards Providing excellent customer service Counting inventory and tracking what is on hand/needs to be ordered Placing department orders



INE Entertainment

• United States
• Media Production
• 1 - 100 Employee

• Production Assistant

  • Sep 2017 - Oct 2017

  TOP GRIER (S3): -Help with miscellaneous tasks on/off set -Fire Watch -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew -Be available to go to the store to pick up props or other necessary items -Greek the beverages and monitor what was going onto set -Communicate with the PM and crew of any needs of the talent TOP GRIER (S3): -Help with miscellaneous tasks on/off set -Fire Watch -Complete appearance and location release forms -Set up and break down equipment -Run errands for cast and crew -Be available to go to the store to pick up props or other necessary items -Greek the beverages and monitor what was going onto set -Communicate with the PM and crew of any needs of the talent



Musicians Hall of Fame and Museum

• United States
• Musicians
• 1 - 100 Employee

• Front Desk

  • Feb 2017 - Aug 2017

  Greet customers Sell tickets to the museum Check people in and guide them to the tour video Assist with GRAMMY Gallery Check that all musical equipment is properly functioning Assist people with instruments Interact with guests and provide excellent customer service Greet customers Sell tickets to the museum Check people in and guide them to the tour video Assist with GRAMMY Gallery Check that all musical equipment is properly functioning Assist people with instruments Interact with guests and provide excellent customer service



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Manager

  • Feb 2012 - Jun 2017

  All functions of barista (greet customers, serve hand-crafted beverages, cleaning). Cash- handling procedures (deposits, counting safe, etc.) Deploying partners to provide excellent service Leading our team Training new partners on beverages and standards Providing excellent customer service Counting inventory and tracking what is on hand/needs to be ordered Editing time punches to ensure accurate labor trends and pay Placing department orders All functions of barista (greet customers, serve hand-crafted beverages, cleaning). Cash- handling procedures (deposits, counting safe, etc.) Deploying partners to provide excellent service Leading our team Training new partners on beverages and standards Providing excellent customer service Counting inventory and tracking what is on hand/needs to be ordered Editing time punches to ensure accurate labor trends and pay Placing department orders



Purebred Records

• New Haven, CT

• Marketing

  • Jan 2014 - May 2015

  Manage and direct committee of 20 people Head of marketing committee Direct others and help to promote and market current artists Contact blogs and radio stations to promote artists A&R representative; search for potential artists for the label Signed first artist April 2014 Production; help to order and organize inventory, as well as build CDs. Mikki Hommel On The Moon - 2015 Manage and direct committee of 20 people Head of marketing committee Direct others and help to promote and market current artists Contact blogs and radio stations to promote artists A&R representative; search for potential artists for the label Signed first artist April 2014 Production; help to order and organize inventory, as well as build CDs. Mikki Hommel On The Moon - 2015



Music Industry Club

• West Haven, CT

• Interview Coordinator and PR

  • Jan 2014 - May 2015

  Contact publicists and coordinate interviews with artists for the college Conduct interviews at concerts Edit interviews and publish on college's website Previous interviews include: 3OH!3, Set It Off, Candy Hearts, Nick Santino, The Maine, New Found Glory, Metro Station, and more. Contact publicists and coordinate interviews with artists for the college Conduct interviews at concerts Edit interviews and publish on college's website Previous interviews include: 3OH!3, Set It Off, Candy Hearts, Nick Santino, The Maine, New Found Glory, Metro Station, and more.



Capitol Records

• Musicians
• 300 - 400 Employee

• Street Team Member

  • Feb 2011 - Nov 2013

  Work online and via the NYC office to promote artists from Capitol Records Distribute stickers, e-mail lists, etc. and promote the current artist at shows Post about artists on social media Artists include: Graffiti6, Runner Runner, Tristan Prettyman, Diamond Rings, Foxy Shazam, and more. Work online and via the NYC office to promote artists from Capitol Records Distribute stickers, e-mail lists, etc. and promote the current artist at shows Post about artists on social media Artists include: Graffiti6, Runner Runner, Tristan Prettyman, Diamond Rings, Foxy Shazam, and more.



PFA Media & Marketing

• Greater New York City Area

• Intern

  • May 2012 - May 2013

  Assisted VH1 and local News Crews at The Bamboozle Music Festival Assisted with press at Skate and Surf Festival Set up equipment for festivals Coordinated interviews for festivals Helped manage and control the media for these events (Media Escort) In charge of press coverage and media coordination for Anberlin’s 2013 tour. Bamboozle Music Festival May 18-20, 2012 Skate and Surf Festival May 17-19, 2013 Assisted VH1 and local News Crews at The Bamboozle Music Festival Assisted with press at Skate and Surf Festival Set up equipment for festivals Coordinated interviews for festivals Helped manage and control the media for these events (Media Escort) In charge of press coverage and media coordination for Anberlin’s 2013 tour. Bamboozle Music Festival May 18-20, 2012 Skate and Surf Festival May 17-19, 2013