Nicole Finnegan

Client Experience Manager at Guidemark Health, a Lumanity business
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Location
Nova Iorque e Região

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Experience Manager
      • set. de 2018 - - o momento

    • United States
    • Research Services
    • 700 & Above Employee
    • Client Experience Manager
      • set. de 2018 - - o momento

    • Account Supervisor
      • mar. de 2017 - ago. de 2018

    • Senior Account Executive
      • jul. de 2015 - mar. de 2017

    • Account Executive
      • mai. de 2014 - jul. de 2015

    • Advertising Services
    • 1 - 100 Employee
    • PROGRAM MANAGER
      • fev. de 2013 - mai. de 2014

      • Supervises Gastroenterology franchise and a team of Meeting Coordinators in day to day pharmaceutical dinner, lunch, breakfast and web event planning operations• Client face with directors, product managers, and clinical science liaisons. Therapeutic categories include: Oncology, Rheumatology, Dermatology, Nephrology, Urology and Gastroenterology • Manages pharmaceutical speaker training meetings and sales force workshops. Site search and selection. All logistical support for meetings -- contract negotiation with hotel, F&B selection, rooming lists, A/V needs. All collateral support and recruitment for meeting -- attendee invitations, reminders, confirmation letters; travel arrangements; create signage and meeting materials (agenda, name badges, welcome packets). On-site director at meetings• Creates post-meeting reconciliation reports based on final hotel invoice

    • ASSISTANT PROGRAM MANAGER
      • abr. de 2011 - fev. de 2013

      • Manages pharmaceutical speaker training meetings and sales force workshops which includes: Site search and selection, logistical support for meeting (contract negotiation with hotel, F&B selection, rooming lists, A/V needs), all collateral support and recruitment for meeting (attendee invitations, reminders, confirmation letters, travel arrangements), create signage and meeting materials (agenda, name badges, welcome packets). On-site director at meeting• Client face with Janssen Biotech, Inc. (Johnson & Johnson) Department of Medical Education directors, product managers, and clinical science liaisons. Therapeutic categories include: Oncology, Rheumatology, Dermatology, Nephrology, Urology and Gastroenterology • Create post-meeting reconciliation reports• Mentors a team of two Program Coordinators • Assists Editorial Director with reviewing, editing and proofreading various forms of creative collateral, including Web sites, internal and external marketing materials, program invitations, and prescribing information while ensuring AMA style guidelines are explicitly followed• Manages vendor relationships to ensure project tasks are kept to rigid timelines and costs remain within budget

    • PROGRAM COORDINATOR
      • jun. de 2010 - abr. de 2011

      • Responsible for organizing hundreds of promotional pharmaceutical events (speaker bureau meetings and webcasts) with doctors, nurses, pharmacists, and all other medical staff to educate them on FDA approved drugs• Flawlessly arranged private rooms at restaurants, book speakers' travel plans, secure AV equipment, and coordinate any catering needs• Created and shipped invitations for programs • Accountable for tracking all event expenses and reporting totals to a compliance database• Worked with Sales Reps to ensure all aspects of the programs were fulfilled • Worked closely with team and management to ensure our clients’ needs were met• Followed all policies established by PhRMA guidelines

Education

  • College of Saint Elizabeth, Morristown, NJ
    Bachelor of Arts (B.A.), Double Major - English & Education
    2006 - 2010

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