Administrative Officer I

• Jan 2020 - Present

Program Assistant II January -July 2020, Administrative Officer August 2020 - Present Program Assistant II January -July 2020, Administrative Officer August 2020 - Present

Bilingual Claims Specialist/Administrative Assistant

• Jan 2019 - Oct 2019

Contract and Bylaw Analyst Co-op Student

• May 2018 - Aug 2018

-Creating rough drafts of contracts and bylaws-Preparing council reports-Assisting with record management -Creating rough drafts of contracts and bylaws-Preparing council reports-Assisting with record management

Customer Service Representative

• May 2017 - Aug 2017

-Managed paddle boat rental pier and assisted visitors in distress using motor boat -Reviewed hall rental agreements with renters and conducted inspections -Managed paddle boat rental pier and assisted visitors in distress using motor boat -Reviewed hall rental agreements with renters and conducted inspections

Summer Camp Counsellor

• May 2016 - Aug 2016

-Scheduled various outdoor activities for groups of 10 children aged 7-16-Instructed campers regarding boarding and steering canoes and kayaks -Scheduled various outdoor activities for groups of 10 children aged 7-16-Instructed campers regarding boarding and steering canoes and kayaks

Leasing Agent

• Aug 2015 - Nov 2015

-Performed various administrative tasks including maintenance work orders, booking appointments, and creating move in/move out packages-Enthusiastically responded to inquiries about the property by phone, email, and in-person -Conducted unit showings and guided residents through the lease signing process -Performed various administrative tasks including maintenance work orders, booking appointments, and creating move in/move out packages-Enthusiastically responded to inquiries about the property by phone, email, and in-person -Conducted unit showings and guided residents through the lease signing process

Career Peer Educator

• Aug 2013 - Apr 2015

-Conducted and booked resume, interview and career advising individual consultations-Educated groups of 4-8 students on work search using peer feedback and discussion-Supervised set up and catering for Career Forums and Employer Information Sessions -Conducted and booked resume, interview and career advising individual consultations-Educated groups of 4-8 students on work search using peer feedback and discussion-Supervised set up and catering for Career Forums and Employer Information Sessions

Student Border Services Officer

• May 2014 - Sep 2014

-Interviewed travellers and determined admissibility to Canada -Provided additional assistance to non English speaking travellers in French and Spanish -Operated cash office and educated travellers regarding exemption amounts -Interviewed travellers and determined admissibility to Canada -Provided additional assistance to non English speaking travellers in French and Spanish -Operated cash office and educated travellers regarding exemption amounts

Intern

• Sep 2013 - Apr 2014

-Actively engaged in classroom-style workshops on topics such as Policy Development and Budgeting-Created a Privacy Policy draft and collaborated with the board to put forth a final version-Operated a booth detailing the project's steps at City Hall as part of program graduation -Actively engaged in classroom-style workshops on topics such as Policy Development and Budgeting-Created a Privacy Policy draft and collaborated with the board to put forth a final version-Operated a booth detailing the project's steps at City Hall as part of program graduation

Database Assistant

• Jan 2013 - Feb 2014

(Interned Jan.-July 2013, Part-time position Aug. 2013-Feb. 2014 )-Updated volunteer and contributor profiles in Raiser’s Edge Database-Tracked donation records using Excel spreadsheets -Created an organization system to locate donor wall plaques from database listings (Interned Jan.-July 2013, Part-time position Aug. 2013-Feb. 2014 )-Updated volunteer and contributor profiles in Raiser’s Edge Database-Tracked donation records using Excel spreadsheets -Created an organization system to locate donor wall plaques from database listings

Recreation Facility Attendant (Queen Elizabeth Outdoor Pool and Kinsmen Sports Centre)

• Apr 2013 - Sep 2013

-Advised clients regarding membership and registered class options-Maintained a safe environment for patrons via radio communication with lifeguards to enforce maximum capacity and alcohol prohibition regulations-Performed minor first aid duties -Advised clients regarding membership and registered class options-Maintained a safe environment for patrons via radio communication with lifeguards to enforce maximum capacity and alcohol prohibition regulations-Performed minor first aid duties