Nicole Pickens

Business Manager at Flywheel Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Tampa, Florida, United States, US

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Holly Aitchison

Niki is a treasure. Having worked with her for several years, I can honestly say she is one of the most dedicated and loyal people you will ever meet, both as an employee and a friend. She works hard, and can be counted on for honesty and professionalism at all times. I feel so fortunate to have worked with her; any company would be lucky to have her!

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Credentials

  • Managing Project Stakeholders
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Requirements Elicitation and Analysis
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Marketing in a Digital World
    Coursera
    Jun, 2017
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
  • Business Analysis Foundations: Competencies
    LinkedIn

Experience

    • Technology, Information and Media
    • 700 & Above Employee
    • Business Manager
      • Jun 2022 - Present

    • Zimbabwe
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Client Success Manager
      • May 2021 - May 2022

    • Ecommerce Channel Manager
      • Aug 2018 - May 2021

      Self-employed as a freelance e-commerce channel manager. I worked with many different clients utilizing sales channels such as Amazon, eBay, WooCommerce, & Shopify. Some of the projects/tasks I managed for clients below: o Launched eBay and Amazon presence and took full management over those accounts. o Created all FBA shipments and communicated directly with the 3PL/warehouse to get the shipments packaged properly and shipped on time. o Opened cases within seller… Show more Self-employed as a freelance e-commerce channel manager. I worked with many different clients utilizing sales channels such as Amazon, eBay, WooCommerce, & Shopify. Some of the projects/tasks I managed for clients below: o Launched eBay and Amazon presence and took full management over those accounts. o Created all FBA shipments and communicated directly with the 3PL/warehouse to get the shipments packaged properly and shipped on time. o Opened cases within seller central in order to get listings unsuppressed or to work out any issue that arose within seller central. o Managed support teams and held weekly meetings to confirm that certain metrics were being met while also answering questions. o Managed the launch of softwares like Fresh Desk and Skubana and trained employees on how to use the system if they were not included in the onboarding process. Show less Self-employed as a freelance e-commerce channel manager. I worked with many different clients utilizing sales channels such as Amazon, eBay, WooCommerce, & Shopify. Some of the projects/tasks I managed for clients below: o Launched eBay and Amazon presence and took full management over those accounts. o Created all FBA shipments and communicated directly with the 3PL/warehouse to get the shipments packaged properly and shipped on time. o Opened cases within seller… Show more Self-employed as a freelance e-commerce channel manager. I worked with many different clients utilizing sales channels such as Amazon, eBay, WooCommerce, & Shopify. Some of the projects/tasks I managed for clients below: o Launched eBay and Amazon presence and took full management over those accounts. o Created all FBA shipments and communicated directly with the 3PL/warehouse to get the shipments packaged properly and shipped on time. o Opened cases within seller central in order to get listings unsuppressed or to work out any issue that arose within seller central. o Managed support teams and held weekly meetings to confirm that certain metrics were being met while also answering questions. o Managed the launch of softwares like Fresh Desk and Skubana and trained employees on how to use the system if they were not included in the onboarding process. Show less

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Ecommerce Channel Manager
      • Apr 2017 - Aug 2018

      • Created, managed and optimized product listings through Amazon Seller Central, Houzz.com, Wayfair.com, and their own Shopify site • Main point of contact for the Houzz and Wayfair account managers with weekly or monthly calls discussing sales, promotions, or ways to optimize our listings. • Created and monitored AMS campaigns (Headline Search ads and Display Ads) • Created promotional calendars detailing promotions across all sales channels • Utilized analytics to monitor… Show more • Created, managed and optimized product listings through Amazon Seller Central, Houzz.com, Wayfair.com, and their own Shopify site • Main point of contact for the Houzz and Wayfair account managers with weekly or monthly calls discussing sales, promotions, or ways to optimize our listings. • Created and monitored AMS campaigns (Headline Search ads and Display Ads) • Created promotional calendars detailing promotions across all sales channels • Utilized analytics to monitor amazon listings, and competitive high moving ASIN's and provided dashboards to the executive team • Monitored and analyzed SKU performance, rankings, ratings, and customer reviews Show less • Created, managed and optimized product listings through Amazon Seller Central, Houzz.com, Wayfair.com, and their own Shopify site • Main point of contact for the Houzz and Wayfair account managers with weekly or monthly calls discussing sales, promotions, or ways to optimize our listings. • Created and monitored AMS campaigns (Headline Search ads and Display Ads) • Created promotional calendars detailing promotions across all sales channels • Utilized analytics to monitor… Show more • Created, managed and optimized product listings through Amazon Seller Central, Houzz.com, Wayfair.com, and their own Shopify site • Main point of contact for the Houzz and Wayfair account managers with weekly or monthly calls discussing sales, promotions, or ways to optimize our listings. • Created and monitored AMS campaigns (Headline Search ads and Display Ads) • Created promotional calendars detailing promotions across all sales channels • Utilized analytics to monitor amazon listings, and competitive high moving ASIN's and provided dashboards to the executive team • Monitored and analyzed SKU performance, rankings, ratings, and customer reviews Show less

    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Ecommerce Account Manager
      • Dec 2016 - Mar 2017

      • Responsible for growing sales on Amazon.com (VC & SC), while earning commission at different sales levels • Generated Amazon Ad campaigns to help with sales on certain products (required to meet sales goals) • Monitored stock levels of FBA products and sent in new stock as needed • Managed the launch/rebrand of a new e-commerce site for the company (Gold Coast Home) • Responsible for product onboarding on Gold Coast Home and other marketplaces used (Home Depot, Wayfair, Hayneedle,… Show more • Responsible for growing sales on Amazon.com (VC & SC), while earning commission at different sales levels • Generated Amazon Ad campaigns to help with sales on certain products (required to meet sales goals) • Monitored stock levels of FBA products and sent in new stock as needed • Managed the launch/rebrand of a new e-commerce site for the company (Gold Coast Home) • Responsible for product onboarding on Gold Coast Home and other marketplaces used (Home Depot, Wayfair, Hayneedle, Amazon) Show less • Responsible for growing sales on Amazon.com (VC & SC), while earning commission at different sales levels • Generated Amazon Ad campaigns to help with sales on certain products (required to meet sales goals) • Monitored stock levels of FBA products and sent in new stock as needed • Managed the launch/rebrand of a new e-commerce site for the company (Gold Coast Home) • Responsible for product onboarding on Gold Coast Home and other marketplaces used (Home Depot, Wayfair, Hayneedle,… Show more • Responsible for growing sales on Amazon.com (VC & SC), while earning commission at different sales levels • Generated Amazon Ad campaigns to help with sales on certain products (required to meet sales goals) • Monitored stock levels of FBA products and sent in new stock as needed • Managed the launch/rebrand of a new e-commerce site for the company (Gold Coast Home) • Responsible for product onboarding on Gold Coast Home and other marketplaces used (Home Depot, Wayfair, Hayneedle, Amazon) Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing and Finance/ Ecommerce Channel Manager
      • Jul 2012 - Dec 2016

  • University Payables
    • Urbana-Champaign, Illinois Area
    • Accounts Payable Clerk
      • Jan 2007 - May 2010

Education

  • University of Illinois at Urbana-Champaign
    Natural Resources and Environmental Sciences
    2006 - 2010

Community

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