Experience

Pacific NW Fertility

• United States
• Medical Practices
• 1 - 100 Employee

• Genetic Counselor Assistant

  • May 2019 - Present

  • Triage phone calls and emails between the genetic counselor, patients, and the care team in a timely manner.• Order and facilitate genetic carrier screening saliva kits to patients, including custom orders for single gene tests.• Maintain appropriate amount of Sema4 blood and saliva kits in Seattle and Bellevue clinic locations.• Act as the main point of contact for Sema4 representatives: assist in troubleshooting missing or late results, provide any missing patient information, and facilitate critical alert notifications.• Accurately educated and communicate to patients the difference between different genetic consultations and schedule accordingly.• Assist in PGT-M case prep by gathering records prior to patient appointment, complete and upload Cooper TRF requisitions, and track progress with Cooper.

• SIMPLIFY Lab Coordinator

  • May 2019 - Present

  ● Assist patients in scheduling and understanding the SIMPLIFY program● Make detailed chart notes tracking all patient correspondence● Monitor all patient appointments, seeing to it that all patients have a full understanding of their steps throughout the program● Completing orders for the laboratory on behalf of the patient within a timely manner ● Arrange shipment between the laboratory and respective clinics● Create and provide accessible and medically accurate educational material ● Build new searchable database for Anonymous Embryo Donation Program

• Patient Care Coordinator

  • Feb 2017 - May 2019

  ● Sort resumes and interview potential candidates● Train and onboard new team members ● Lead team meetings, update protocols, and manage team adaptation and trainings● Edit and update content for company website ● Assist in redesigning and rebranding the Donor Website ● Managed logistics for patient intake and implementation of appropriate courses of treatment. ● Liaised effectively with patients, doctors and staff members, assessing medical charts and ensuring a high level of communication and interaction. ● Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines. ● Perform detailed patient intake and assess new patients’ medical histories to schedule appointments surrounding in vitro fertilization and intrauterine insemination procedures● Pay attention to detail in patient set up and intake: obtaining relevant medical records, ensuring that all necessary information on file in advance of appointment



Guided Fitness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Yoga Instructor

  • Dec 2019 - Feb 2020

  ● Completed Yoga Alliance registered 500 hour RYT certification (with advanced knowledge of anatomy), in addition to CPR and AED certification. ● Executed marketing and self-promotion through a variety of media for private sessions and studio based yoga classes. ● Provided noteworthy customer service for all clients in a teaching and retail representative capacity. ● Promoted balance of the body and mind through effective teaching and demonstrations ● Provided health & wellness information, voluntarily and/or upon request ● Maintained therapeutic relationships with members to encourage attendance