Nicole Yelle, CSM
Agile Project Manager at Ovia Health- Claim this Profile
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Bio
Dave Dillehay
I hired Nicole as a QA Analyst, as well as a Scrum Master for our team. While not a good idea to blend the two roles, Nicole balanced the responsibilities well. Nicole was able to work with the team to improve processes and build team relationships while playing an integral role in improving the overall quality of the system. A skill set that would be an asset to any team.
Anthony Moore
Nicole is a significant contributor to ensuring the quality of iAssist and all AssistRX application. Nicole is a pleasure to work with, very knowledgeable and team oriented. I give her the torch and she usually runs with it. Nicole is on her way to becoming a well-rounded quality assurance professional.
Dave Dillehay
I hired Nicole as a QA Analyst, as well as a Scrum Master for our team. While not a good idea to blend the two roles, Nicole balanced the responsibilities well. Nicole was able to work with the team to improve processes and build team relationships while playing an integral role in improving the overall quality of the system. A skill set that would be an asset to any team.
Anthony Moore
Nicole is a significant contributor to ensuring the quality of iAssist and all AssistRX application. Nicole is a pleasure to work with, very knowledgeable and team oriented. I give her the torch and she usually runs with it. Nicole is on her way to becoming a well-rounded quality assurance professional.
Dave Dillehay
I hired Nicole as a QA Analyst, as well as a Scrum Master for our team. While not a good idea to blend the two roles, Nicole balanced the responsibilities well. Nicole was able to work with the team to improve processes and build team relationships while playing an integral role in improving the overall quality of the system. A skill set that would be an asset to any team.
Anthony Moore
Nicole is a significant contributor to ensuring the quality of iAssist and all AssistRX application. Nicole is a pleasure to work with, very knowledgeable and team oriented. I give her the torch and she usually runs with it. Nicole is on her way to becoming a well-rounded quality assurance professional.
Dave Dillehay
I hired Nicole as a QA Analyst, as well as a Scrum Master for our team. While not a good idea to blend the two roles, Nicole balanced the responsibilities well. Nicole was able to work with the team to improve processes and build team relationships while playing an integral role in improving the overall quality of the system. A skill set that would be an asset to any team.
Anthony Moore
Nicole is a significant contributor to ensuring the quality of iAssist and all AssistRX application. Nicole is a pleasure to work with, very knowledgeable and team oriented. I give her the torch and she usually runs with it. Nicole is on her way to becoming a well-rounded quality assurance professional.
Credentials
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Certified Scrum Master
Scrum AllianceMay, 2015- Nov, 2024
Experience
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Ovia Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Agile Project Manager
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May 2022 - Present
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CentralSquare Technologies
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United States
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Software Development
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700 & Above Employee
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Scrum Master III
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Aug 2021 - May 2022
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Harris School Solutions
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United States
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Information Technology & Services
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1 - 100 Employee
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Scrum Master
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Nov 2015 - Jul 2021
Professional scrum master for school finance software development company. • Developing a plan and introducing Agile SDLC to the team • Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings • Improving communication and resolving conflicts among team members Professional scrum master for school finance software development company. • Developing a plan and introducing Agile SDLC to the team • Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings • Improving communication and resolving conflicts among team members
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AssistRx
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Scrum Master / Quality Assurance Analyst
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Jul 2013 - Nov 2015
Professional lead quality assurance analyst and scrum master for healthcare software development company. • Developing comprehensive test conditions and test cases for complex information systems and software programs • Participating in all aspects of testing: UAT, functional, regression, system, and smoke testing • Maintaining accurate and thorough documentation of work performed to generate detailed defect reports • Conducting root cause analysis and developing corrective action plans • Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings • Implemented story-based development Show less
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Account Correspondence Manager
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Sep 2012 - Jul 2013
Advanced correspondence manager for the Jarden Consumer Solutions account. • Data entry for address labels through UPS shipping software to generate and mail pre-paid shipping labels to small kitchen appliance consumers • Responding to written letters and incoming faxes with relation to warranty replacement options • Resolving escalated consumer complaints by troubleshooting known issues and operating within warranty guidelines • Assisting colleagues with questions about incoming calls or emails Show less
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Education
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2008 - 2011
University of Central Florida
Bachelor of Arts (BA), Radio and Television
Community
