People and Culture Manager

• Sep 2022 - Present

HR Manager

• Jul 2021 - Jun 2022

- Manage and handle all employee relations issues and cases in Canada and participate in cases in the US, including but not limited to: workplace injury, harassment, insubordination, medical leaves, COVID-19 related cases, pregnancy and maternity leaves, long-term leaves, terminations, etc. - Spearheaded the search and implementation for a new HRIS and payroll system, for Canada and US including updating all company related training and orientation materials, and researching and selecting offered benefits plans for US employees- Work with management to strategically plan for employee growth paths and succession, created employee probation evaluation templates- Participate in creating a new compensation matrix, and implement nation-wide salary/wage changes according to the approved matrix- Manage all reporting to WSIB, WorksafeBC, WCB Alberta, Ministry of Finance for both Ontario and B.C., and respond to all legal requests- Manage all benefits administration including enrollment, terminations, amendments, employee inquiries, account issues, and billing- Participate in creating a new compensation matrix, and implement nation-wide salary/wage changes according to the approved matrix

Human Resources Supervisor

• Feb 2021 - Jun 2022

- Lead all recruitment efforts across North America for all corporate and retail operations roles, including head-hunting key corporate roles- Negotiate employment terms and agreements between the Company, and the candidate- Manage all recruiting sources including strategic use of budget and billing- Conduct all retail-operation management-level orientations, and corporate orientations for new onboarding employees- Created and implemented new training materials and policies, and revised existing training materials including company policies for employee success

Human Resources Administrator

• Aug 2020 - Feb 2021

- Conduct all retail-operation management-level orientations, and corporate orientations for new onboarding employees- Full-cycle recruitment for all Canadian new employees, including sourcing, interviewing, negotiating, generating offers, orientation, and setting up payroll accounts- Create new COVID-19 protocols in accordance to Government guidelines and policies, following all health and safety regulations per province closely

Recruiter

• Dec 2018 - Mar 2020

- Source and recruit candidates using a variety of online outlets, including job postings, and social media, while effectively targeting diverse candidates for the role.- Develop positive relationships with prospective talent, and provide on-time follow-ups with current status, as well as for future opportunities.- Screen cover letters and resumes for prospective talent, and proactively search for the right candidates with the belief "the right candidate, for the right job, at the right time".- Coordinate with both clients and candidates for all correspondence including scheduling interviews.- Coach and guide candidates for interviews to ensure job match, professionalism, and expectations.- Conduct background screening when necessary in a timely manner.- Create employment offers, as well as provide employees with necessary paperwork for policies including: Workplace Harassment and Violence, WHMIS, AODA, etc. Ensure that employees understand company policies, and guide them through the onboarding process.- Negotiate the terms of employment including but not limited to salary, and benefits with both talent and clients, to build a positive relationship, and ensure equal expectations and understanding.- Continually stay up-to-date with industry trends for employment services, to better serve our clients in multiple markets including automotive, pharmaceutical, electronics, heavy industrial, etc.

HRMS Administrator

• Feb 2018 - Jul 2018

- Promptly collected and input all data entry for new hires, as well as completed their onboarding processes, such as creating team member online training accounts for approximately 600 team members. Fulfilled and cleared a backlog of over 500 queries since joining, while consistently keeping queries at a low number.- Worked with over 30 different team members with varying disciplines, perspectives, and requirements, all while being able to keep the synergy.- Consistently able to prioritize tasks on a daily basis, and to complete multiple tasks ontime. Proven efficiency with excellent results because of the ability to communicate well.- Efficient with generating daily reports, and consults with internal clients to determine ad hoc reporting requirements and provides recommendations, as well as maintaining, keeping up-to-date, correcting, and improving data quality.- Collaborated with different departments to ensure team members who are joining from acquisitions are onboarded smoothly, and are satisfied with their transitions.

Administrative Assistant

• Nov 2016 - Nov 2017

- Scheduled all clients for multiple appointments, coordinated treatment plans, meetings, and invoicing between all parties and providers. - Worked with all members of the clinic to fulfill client treatment needs. Worked directly with the Workplace Safety & Insurance Board, Ministry of Transportation, and various employers. Facilitated creative and collaborative team building initiatives.- Consistently able to prioritize tasks on a daily basis, and to complete multiple tasks by a deadline. Proven efficiency with excellent results because of the ability to communicate well and attention to detail with billing, legal documents, and reports.- Efficient with client intake, and billings which resulted in exceeding the projected earnings for the summer of 2017, which had not been met for over 4 years.- Collaborated with clinic manager in marketing initiatives resulting in an increase of 30% in revenues as well as private patient intakes increased due to better client and physican relations management- Success rate of treatments for long-term disability patients increased due to ability to retain client relationships, motivating clients, and keeping them on track with treatment goals.- Assisted with the hiring process of roles within the clinical setting through resume screening and performing reference checks.

Supervisor

• Jun 2014 - Aug 2016

- Prepare the store for opening and closing; including but not limited to processing and setting all registers, maintaining pin pad connections and verifications, and verifying all security alarms. Assisted with health and safety compliance.- Worked closely with fellow employees, learned how to be empathetic in a teamwork environment and remain professional. Lead a group of employees to complete assigned tasks while adhering to health and safety compliance, and time management.- Had to quickly fill a role of a vacant supervisor position. Worked extremely efficiently, and assisted in merchandising the store following set planograms.- Screen front store applicants, and train new hires for cashier positions.