Nicole Wicks

ERP System Support Analyst at E&O Laboratories Ltd
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Armadale, Scotland, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Danielle Marshall

I would definitely recommend Nicole, we worked together for almost a year and her skills and knowledge for her role wasn't just great but greatly improved throughout her time there.

Chantelle Lynn

I would definitely recommend Nicole as I have worked with her for a number of years during university. She is a very hardworking person and has a brilliant work ethic and is able to utilise her time effectively, be it working in a team or alone.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Introduction to Databases and SQL
    FutureLearn
    May, 2022
    - Nov, 2024
  • An introduction to computers and computer systems
    The Open University
    Oct, 2021
    - Nov, 2024
  • Simple coding
    The Open University
    Oct, 2021
    - Nov, 2024
  • Introduction to physical computing
    FutureLearn
    Apr, 2021
    - Nov, 2024
  • COMPUTER PROGRAMMING FOR EVERYONE -UNIVERSITY OF LEEDS AND INSTITUTE OF CODING
    FutureLearn
    Nov, 2020
    - Nov, 2024
  • WELLBEING AND RESILIENCE AT WORK UNIVERSITY OF LEEDS AND INSTITUTE OF CODING
    FutureLearn
    Nov, 2020
    - Nov, 2024

Experience

  • E&O Laboratories Ltd.
    • United Kingdom
    • Biotechnology
    • 1 - 100 Employee
    • ERP System Support Analyst
      • Jul 2020 - Present

      Implementing an ERP(Epicor) system into the company. Learning how the system works and adapting it to the needs of the business; customisation of screens, creating configurations & BAQs, data entry, basic code writing and problem solving. Tasked with creating and updating documentation and reports. Engaging and training staff.

    • Sales Order Processing Administrator
      • Sep 2019 - Jun 2020

      Processing customer orders for Microbiological Culture Media. Managing the orders inbox, in a timely and accurate manner in order to meet customer demand. Communicating with internal and external customers to provide an update on orders and ensure their needs are being met. Checking all orders for accuracy. Monitoring and allocating stock against orders. General administration duties.

    • Quality Assurance Assistant
      • May 2017 - Aug 2019

      Assisting with all aspects of quality assurance. Responsible for product release :QC Reports, passing products and creating QC certificates for customers. Product inspections and factory audit checks performed on a daily basis as well as raising, investigating and overseeing the implementation of corrective action for non conformances and customer complaints. Working with multiple software systems, inspecting and approving procedures.

  • Express Micro Science
    • United Kingdom
    • Public Safety
    • 1 - 100 Employee
    • Assistant microbiologist
      • Oct 2016 - May 2017

      Carrying out housekeeping duties, working in accordance to UKAS accredited quality system, washing laboratory glassware, preparing samples for analysis, providing assistance to laboratory staff at all levels, producing microbiological culture media and disposing of waste in accordance with procedures.

    • Assistant Technician
      • Aug 2016 - Oct 2016

  • Toys R Us UK
    • Retail
    • 100 - 200 Employee
    • Sales Assistant
      • Oct 2011 - Jul 2016

      Customer Service, cash handling, stock rotation, replenishment and general housekeeping duties Customer Service, cash handling, stock rotation, replenishment and general housekeeping duties

Education

  • Glasgow Caledonian University
    Bachelor’s Degree with honours, Forensic investigation
    2012 - 2016
  • Metropolia Ammattikorkeakoulu - Helsinki Metropolia University of Applied Sciences
    Technology
    2015 - 2015
  • west calder High School
    High School, Various subjects
    2006 - 2012

Community

You need to have a working account to view this content. Click here to join now