Nicole Wagner

Case Manager at Fort Bend County
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Contact Information
us****@****om
(386) 825-5501
Location
Webster, Texas, United States, US

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Credentials

  • AAPC
    Advancing the Business of Healthcare
    Jan, 2014
    - Nov, 2024
  • BLS Instructor
    American Heart Association | American Stroke Association
    May, 2013
    - Nov, 2024
  • Certified Nurses Aide
    Texas Department of Aging and Disability Services
    May, 2013
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Case Manager
      • Aug 2020 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • MATERNITY LEAVE AND GAVE BIRTH APRIL 2020
      • Apr 2020 - Aug 2020

    • United States
    • Utilities
    • 1 - 100 Employee
    • File Clerk
      • Feb 2020 - Aug 2020

      • File records away in alphabetical or numerical order• Code files for proper placement. • Retrieve files as necessary. • Ensure if files are loaned out that they come back. • Clean and maintain file space. • Manage all databases and records. • Purge old files. • Create new entries as needed in SAP· • Log all files that removed.• Fax and photocopy files. · Deliver via interoffice methods. • Process and scan files to be entered into computer in digital database.Maternity Leave and Gave Birth April 2020.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • File Clerk (Contract)
      • Jan 2020 - Feb 2020

      roject based assignment, scanned 100 boxes of files to be stored electronically and once that was done, the assignment was over.• Utilized Adobe to scan documents to be stored in MS Access• Pulled files to be scanned in and reviewed. • Responsible for organizing and maintaining company's documents and its system of storage and categorization• Adhered to OSHA Safety and Hazmat procedures when performing in plant• Wore PPE equipment when put in facilityCompany went out of Business

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2016 - Dec 2019

      • Utilized Adobe and HP to scan documents to be stored in SAP• Handled Administrative duties, such, as copied, faxed, filed, data entry, and email documents• Maintained switchboard operations by taking messages, and routing calls to the appropriate team members• Managed the receptionist area, including greeting visitors entering or exiting the building, and responding to telephone and in-person requests for information• Create permanent files for students that have been. From time to time complete projects on a short notice with extreme time constraints.Graduate from UHCL

    • Singapore
    • Oil and Gas
    • 1 - 100 Employee
    • Accounting Clerk (Contract)
      • Dec 2015 - Jan 2016

      • Scanned A/P, A/R and purchase orders to be stored in SAP• Entered invoices into accounts payable approval system (SAP) for routing to project managers• Sorted and routed both incoming and outgoing mail orders• Assisted with posting of cash receipts and expenses to journals or ledgers as needed• Reviewed, investigated, and corrected errors in financial entriesCompany went out of Business • Scanned A/P, A/R and purchase orders to be stored in SAP• Entered invoices into accounts payable approval system (SAP) for routing to project managers• Sorted and routed both incoming and outgoing mail orders• Assisted with posting of cash receipts and expenses to journals or ledgers as needed• Reviewed, investigated, and corrected errors in financial entriesCompany went out of Business

    • Front Desk Representative
      • Oct 2012 - Dec 2015

      • Scanned insurance cards, ID’s, social security cards and paperwork into eClinical Works.• Maintained switchboard operations by taking messages, and routing calls to the appropriate team members• Managed the receptionist area, including greeting visitors entering or exiting the building, and responding to telephone and in-person requests for information• Scheduled follow-up appointments for returning patients• Initiated insurance verification claims ensuring CPT (Current Procedural Terminology) and ICD (International Clarifications of Diseases) codes are matched correctly throughput EMR (Electronic Medical Records) eClinical Works and Practice Fusion Programs• Coordinated all co-payments, deductibles, co-insurance, and surgery deposits• Provided administrative support and handled heavy volumes of cash flow into pati

    • Medical Billing and Coding Specialist (200 externship hours)
      • Apr 2013 - Dec 2013

      Customer Service, medical billing and coding, obtained accurate vitals, assisted in birthing rooms, answered phones, scheduled patients, verified insurance, Medcaid reports, Explanations of Benefits (EOB’s), coding, medical claims, account receivables, data entry into MediSoft, Abraxas, and Practice Fusion. Customer Service, medical billing and coding, obtained accurate vitals, assisted in birthing rooms, answered phones, scheduled patients, verified insurance, Medcaid reports, Explanations of Benefits (EOB’s), coding, medical claims, account receivables, data entry into MediSoft, Abraxas, and Practice Fusion.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Certified Nursing Assistant (Internship)
      • Apr 2012 - Aug 2013

      Care for elderly,Light house keeping,Prepare meals and sometimes transport patients.Provided nursing care in accordance with resident care policies and procedures. Ensured the safety and well-being of the residents is maintained. Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.Measured and recorded patient’s fluid intake and output. Managed supply inventory and supply requisitions. Maintained homelike environment for the residents. Protected and promoted resident rights and assisted the person to maintain independence. Provided routine care to the patients. Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient. Maintained the ward neat and clean.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2010 - Aug 2012

      Answer customers' questions, and provide information on procedures or policies. Compute and record totals of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Issue receipts, refunds, credits, or change due to customers. Process merchandise returns and exchanges. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Calculate total payments received during a time period, and reconcile this with total sales.

    • Civilian Staff Data Entry Specialists
      • Apr 2008 - Aug 2011

      Maintained central credit files for the credit service division for the department. Keys large volume of data into the computer with speed and accuracy. Maintains attention to detail, completing multiple or repetitive tasks. Demonstrates a serious commitment to accuracy and quality while meeting goals or deadlines. Easily analyzes and prioritizes information, distilling it to the critical issues and drawing accurate conclusions. Makes effective decisions by analyzing information and considering priorities. Sets clear goals and pursues them until desired results are achieved. Has an excellent organizational skill. Keeps files and work area organized. Maintains historical reference and records data. Can be trusted to handle extremely confidential and sensitive information. Highly productive with minimal guidance or supervision. Conscientiously and methodically approaches work.

    • Unit Clerk II
      • Nov 2006 - Feb 2009

      Deal with the public in a high volume and sometimes demanding environment. Interviews clients to gather information regarding need and explain the application process and requirements for receiving benefits. Sort and file case records in alphanumeric order. Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. Schedules appointments in person or by telephone. Prepares and proofreads correspondence, forms, or other documents (for example, letters, memos, travel or purchase vouchers, job announcements) using a personal computer or typewriter.

    • ER Volunteer/Business Office Clerk
      • Aug 2003 - Aug 2005

      Greeted and registered patients in/out of the office. Confirm appointments for patients via phone and in-person. File, assemble charts and perform other clerical tasks as assigned. Admitted patients. Maintained, prepared, and discharged patient's records. Communicated any errors found through analysis. Greeted and registered patients in/out of the office. Confirm appointments for patients via phone and in-person. File, assemble charts and perform other clerical tasks as assigned. Admitted patients. Maintained, prepared, and discharged patient's records. Communicated any errors found through analysis.

    • Administrative Assistant/ Back-Office Helper
      • Feb 2000 - Nov 2003

      Created and reconfigured client databases. Maintained and verified accurate medical billing insurance records. Maintained in-office calendar, keeping track of schedule and appointments. Prepared and formatted patient’s reports. Utilized telephone professionalism. Created and reconfigured client databases. Maintained and verified accurate medical billing insurance records. Maintained in-office calendar, keeping track of schedule and appointments. Prepared and formatted patient’s reports. Utilized telephone professionalism.

Education

  • University of Houston-Clear Lake
    Bachelor's degree, Behavioral Sciences/ Social Work Minor
    2016 - 2019
  • Houston Community College
    Associate of Arts (AA), Behavioral Sciences
    2012 - 2016
  • Texas School of Business-Friendswood
    Diploma, Medical Office Assistant/Specialist
    2014 - 2014
  • Texas School of Business-Friendswood
    Diploma, Medical Billing and Coding
    2012 - 2013
  • Alvin Community College
    Diploma, Certified Nursing Aide
    2011 - 2012
  • San Jacinto College
    Associate's degree, Liberal Arts and Sciences/Liberal Studies
    2002 - 2005
  • Friendswood High School
    High School Diploma, High School Certificate of Competence Program
    1996 - 2000

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