Experience

Hospice of the Piedmont (North Carolina)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Executive Assistant

  • Apr 2017 - Present

  -Coordinates meetings with the Board of Directors, arranging accommodations, sending meeting minutes, prepare materials, maintain records of meetings.- Provide support to the CEO and Senior leadership staff. (CNO, CFO, VP Donor and Public Relations, VP Business Development and VP of Human Resources) - Assist in development of agency media platforms (Facebook, LinkedIn)- Print in house marketing materials as needed for all staff. Facilitate with in house printing for our Care Connection team.- Directs and coordinates the internal phone system and provides a combination of formal and informal leadership to the members of the phone team. - Creates, interprets and maintains policies and procedures in relation to the phone system.- Provides formal leadership to the Customer Service Representative, including training, evaluation, and performance improvement. - Maintain donor files as it pertains to acknowledgement gifts.- Maintains the company wide Zoom and SurveyMonkey accounts.- Leads small groups in project management.



SECU

• United States
• Financial Services
• 700 & Above Employee

• Financial Services Representative

  • Jan 2015 - Apr 2017

  • Open new member/existing member accounts and assign member access and account maintenance• Coordinate quarterly fundraiser events which includes; service planning, financial management and maintaining day-of scheduling • Daily account maintenance; assisting members with loss prevention protocols and credit/debit card discrepancies • Assist members with online card requests and wire transfers• Loan processor for car loans, personal loans, open lines of credit, and credit cards • Open new member/existing member accounts and assign member access and account maintenance• Coordinate quarterly fundraiser events which includes; service planning, financial management and maintaining day-of scheduling • Daily account maintenance; assisting members with loss prevention protocols and credit/debit card discrepancies • Assist members with online card requests and wire transfers• Loan processor for car loans, personal loans, open lines of credit, and credit cards