Experience

Hyphen Solutions

• United States
• Software Development
• 100 - 200 Employee

• Consultant, Wallet

  • Sep 2023 - Present

• Account Executive

  • Feb 2022 - Sep 2023



L&S Mechanical

• United States
• Construction
• 100 - 200 Employee

• Office Administrator

  • Dec 2019 - Feb 2022



LBI

• United States
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Account Executive

  • Aug 2018 - Oct 2019



Mesero-Hendersom

• Server

  • Jan 2016 - Oct 2019

  Dallas/Fort Worth Area Serving cocktails and food to clientele. Creating professional relationships with clientele. Helping servers when needed. Providing customers with details on menu item. Providing customers with extraordinary service to ensure they'll return. Mixing cocktails. Ensuring customer satisfaction.



L&S Plumbing Partnership LTD

• United States
• Construction
• 1 - 100 Employee

• Receptionist

  • Oct 2017 - Sep 2018



Victoria’s Secret & Co.

• United States
• Retail
• 300 - 400 Employee

• Retail Sales Associate

  • Oct 2015 - Jan 2016

  Firewheel Mall Welcomed customers into the store and offering assistance. Made suggestions on items and lead customers to their desired items. Provide customers with details and sales on items. Helped customers with suggestions and making decisions in order to make sure they leave the store with confidence. Processed payments, exchanges, returns, and purchases.



City Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• MSR 1

  • Sep 2014 - Jul 2015

  Dallas/Fort Worth Area • Described product to customers and accurately explained details and care of accounts. • Earned management trust by serving as key holder, responsibly opening and closing store. • Politely assisted customers in person and via telephone. • Provided an elevated customer experience to create a relationship with members. • Answered product questions with up-to-date knowledge of accounts, loans, and promotions. • Investigated and resolved customer inquiries and complaints in a timely… Show more • Described product to customers and accurately explained details and care of accounts. • Earned management trust by serving as key holder, responsibly opening and closing store. • Politely assisted customers in person and via telephone. • Provided an elevated customer experience to create a relationship with members. • Answered product questions with up-to-date knowledge of accounts, loans, and promotions. • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. • Built long-term customer relationships. • Produced daily reports using advanced Excel spreadsheet functions. • Organized forms, made photocopies, filed records and prepared correspondence and reports. • Added new material to file records and created new records. • Executed customer transactions, including deposits, withdrawals, money orders and checks. • Rapidly and efficiently prepared customer and ATM cash and change orders. • Organized, stocked and maintained the teller window area. • Collected member loan payments. • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. • Maintained friendly and professional customer interactions. Show less