Experience

Renuity

• United States
• Consumer Services
• 1 - 100 Employee

• System Administrator

  • Sep 2022 - Present

  United States



Statewide Remodeling

• United States
• Construction
• 100 - 200 Employee

• Site Administrator

  • Sep 2022 - Present

  United States



DART (Dallas Area Rapid Transit)

• Urban Transit Services
• 700 & Above Employee

• Tier 2

  • Apr 2022 - Sep 2022

  United States



TD

• Canada
• Banking
• 700 & Above Employee

• Information Technology Specialist

  • Sep 2021 - Jul 2022

  Southlake, Texas, United States



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Consultant

  • Nov 2019 - Jul 2022

  1201 Elm



Ernest and Young

• United States
• Executive Offices
• 200 - 300 Employee

• SR IT Service Desk/Onsite Support

  • Nov 2019 - Jul 2020

  Dallas, Texas, United States ● Provide coverage and support for Network operations and Information Technology Department as directed by supervisor. ● Provide technical support for the District web presence. ● Monitor and maintain District servers. ● Analyst log files and investigate and correct or record errors that are discovered. ● Monitor district server and data backup processes. ● Configure network devices as directed. ● Work with systems for endpoint device management. Includes software… Show more ● Provide coverage and support for Network operations and Information Technology Department as directed by supervisor. ● Provide technical support for the District web presence. ● Monitor and maintain District servers. ● Analyst log files and investigate and correct or record errors that are discovered. ● Monitor district server and data backup processes. ● Configure network devices as directed. ● Work with systems for endpoint device management. Includes software distribution, updates, patching virus protection, and imaging. ● Assist with network account creation and troubleshooting. ● Develop and maintain scripts and programs that automate repetitive tasks and data transfer in the Network Operations. ● Clearly document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes. ● Provide management and administrative support of digital communication systems; including training and orientation for staff and administrations. This may include service to partner organizations. ● Ensure that helpdesk tickets are closed or escalated promptly. ● Ensure regularly scheduled technical tasks are accomplished on time. ● Monitor industry trends, technologies, and standards. ● Research, recommend, and apply new technologies as they emerge. ● May be required to travel between district buildings. ● May be required to attend off-site training and industry conferences. Show less



Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Information Technology Analyst

  • Oct 2017 - May 2019



CompUcom Systems

• Technical Support

  • Mar 2008 - Apr 2016