Experience

Shamrock Labels

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Website Membership Administrator

  • Jan 2010 - Present

  I pull up all requests for membership on our website. I determine whether a new or existing customer. If existing I align the website membership with the existing internal account. If a new customer generates the membership I research the facility and person requesting membership. Based on criteria set forth I determine membership approval or denial.

• GPO Compliance Administrator

  • May 2008 - Present

  I receive monthly updates from contracted group purchasing organizations which I use to update our internal system. This is to ensure that customers are aligned with the appropriate contracts for pricing purposes. I maintain databases for each of the major GPO's detailing which contract customers are utilizing.

• Blood Bank ISBT128 Specialist

  • Mar 2008 - Present

  I assist our customers in implementing the ISBT128 Standard within their organizations. Explaining technical information, and finding the most cost effective solutions so they are compliant with the global standards.

• 3rd Party Freight Programs Coordinator

  • Mar 2008 - Present

  I correspond with multiple 3rd Party Freight Programs utilized by our customers. I set up customers on each program, and maintain databases keeping track of the date the customer joined, or discontinued each Program. When contacted by email I will routinely follow up on shipping issues with Program contacts.

• Accounting Assistant

  • Mar 2008 - Present

  I assist the Chief Financial Officer with projects of analysis; I prepare the Salesman payroll worksheets on a weekly basis and commissions on a monthly basis; I prepare the monthly sales tax returns; I enter data into various spreadsheets with regards to salesman costs, and accounts receivables; I assist in our yearly inventory, and during audits.

• Editing / Customer Service Representative

  • Jul 2003 - Mar 2008

  My primary responsibility was the editing and data entry of all faxed custom orders received on a daily basis; editing and data entry of orders submitted by the Sales Representatives out in the field; receiving and distributing to the appropriate departments all faxes received company wide; back-up inbound customer call center representative.

• Customer Service Representative

  • Jun 2000 - Jul 2003

  Taking stock and custom orders over the phone. Data entry of orders received via phone, fax, or email. Giving quotations, and assisting Customers with general questions regarding products, or materials. Trouble shooting billing errors, and gathering information for returns.