Experience

Le Méridien Chicago - Oakbrook Center

• United States
• Hospitality
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Dec 2018 - Present

  OakBrook



Chicago Marriott Ohare

• Banquet Manager

  • Apr 2018 - Aug 2018

  Ohare



Hilton Chicago Oak Brook Hills Resort & Conference Center

• United States
• Hospitality
• 1 - 100 Employee

• Event Services Supervisor

  • Apr 2016 - Dec 2017

  Oak Brook, IL - Promoted to Supervisor after 3 month internship - Supervise 10 full-time housemen to ensure quality customer service, consistent set-up, safety and efficiency - Organize & maintain dinners and receptions when needed - Manage Coffee Breaks - Create schedules for housemen based on level of business and needs of clients’ - Welcome On-Site contacts & review Banquet Events Orders - Check in with On-Site contacts throughout the day especially during breaks & lunch… Show more - Promoted to Supervisor after 3 month internship - Supervise 10 full-time housemen to ensure quality customer service, consistent set-up, safety and efficiency - Organize & maintain dinners and receptions when needed - Manage Coffee Breaks - Create schedules for housemen based on level of business and needs of clients’ - Welcome On-Site contacts & review Banquet Events Orders - Check in with On-Site contacts throughout the day especially during breaks & lunch - Inspect meeting rooms against Banquet Event Orders and vacant rooms for cleanliness at the beginning and end of each shift - Assist housemen with set-up when necessary - Created housemen handbook including diagrams from Meeting Matrix - Assist Banquet Director with Payroll - Took charge of in-house projects such as décor and centerpieces for Holidays Show less



Chicago O'Hare International Airport Terminal 5

• Lead

  • Oct 2011 - Apr 2016

  - Supervise, motivate and train 25+ part and full-time employees to ensure quality customer service, safety and efficiency - Coordinate and schedule logistics, locations, - Greet, pick-up and drop-off 6-8 passengers in need of wheelchair assistance daily - Provide dedicated and specialized service to international travelers from various cultures, religions, and languages - Promoted to Supervisor after 9 months of employment - Document and report passenger complaints and… Show more - Supervise, motivate and train 25+ part and full-time employees to ensure quality customer service, safety and efficiency - Coordinate and schedule logistics, locations, - Greet, pick-up and drop-off 6-8 passengers in need of wheelchair assistance daily - Provide dedicated and specialized service to international travelers from various cultures, religions, and languages - Promoted to Supervisor after 9 months of employment - Document and report passenger complaints and issues Show less



McCormick & Schmick's

• United States
• Hospitality
• 1 - 100 Employee

• Line Cook & Prep

  • Oct 2013 - Mar 2014

  Rosemont, IL - Set up and break down of designated station. - Assist on special events. Creating tastefully presented platter and appetizers - Prep all necessary elements for the day for every station - Train new employees in Dessert and Salad station - Helped increase sales on desserts by creativity on plating.



Roman, Inc.

• Assembly & Picking

  • 2009 - 2012

  Bloomingdale, IL Summers of 2009-2012 - Organize hundreds of orders on a daily basis according to warehouse locations and area number. - Creating efficient systems for maximum productivity on assembling merchandise. - Minimize wasted space when packing multiple items.