Nicole Singleton
Director of Co-Counsel Relations at Berg Injury Lawyers, Inc.- Claim this Profile
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Bio
Experience
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Berg Injury Lawyers, Inc.
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United States
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Law Practice
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1 - 100 Employee
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Director of Co-Counsel Relations
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Apr 2014 - Present
• Cultivates a strong local network, while building productive relationships with attorneys, and adhering to company’s goals and objectives• Provides direction and oversight for the firm’s co-counsel department• Responsible for the oversight of day-to-day office operations; including but not limited to, contract, procurement, personnel, and facility administration • Responsible for generating 15% of the firm's annual income• Develops, implements, and consistently monitors policies and procedures• Conducts ongoing analysis of operational performance for continuous process improvements and improved efficiency• Structure, negotiate, and draft contracts and agreements
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Referral Department Coordinator
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Nov 2011 - Apr 2014
• Managed caseload of 900+ files• Prepared correspondence, legal forms, and reports• Developed relationships with potential and current referral attorneys• Asserted liens and negotiated fees pertaining to personal injury cases• Responsible for the handling of all referrals, rejected, and discharged personal injury cases
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Intake Specialist
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May 2010 - Nov 2011
• Conducted phone interviews with potential clients determining eligibility• Effectively managed a high-volume personal injury caseload• Management of client case files and file notes in case management database• Marketing, lead generation projects, and other ad hoc requests assigned by the attorney
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Education
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University of Phoenix
Bachelor of Arts - BA, Business Administration