Nicole Sarvela
Assistant Director, Littleton Elder and Human Services at Town of Littleton- Claim this Profile
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Bio
Experience
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Town of Littleton
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United States
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Government Administration
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1 - 100 Employee
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Assistant Director, Littleton Elder and Human Services
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May 2019 - Present
Littleton, Massachusetts
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Outreach Coordinator, Littleton Elder and Human Services
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Sep 2017 - May 2019
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Case Manager, Patient Support Manager
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Jun 2016 - Jul 2017
Lexington, Massachusetts
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Case Manager
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Apr 2013 - May 2016
Lawrence, Massachusetts, United States Maintain a caseload of approximately 95 clients; coordinating in home services, performing routine assessments, setting up care plans and service plans based on need and eligibility. Asses elders in the community for eligibility in state home care program, complete intake assessments, put initial service plans in place. Collaborate with vendors and community organizations to ensure each client has adequate supports and services to live independently. Assess and triage elders at risk… Show more Maintain a caseload of approximately 95 clients; coordinating in home services, performing routine assessments, setting up care plans and service plans based on need and eligibility. Asses elders in the community for eligibility in state home care program, complete intake assessments, put initial service plans in place. Collaborate with vendors and community organizations to ensure each client has adequate supports and services to live independently. Assess and triage elders at risk with Protective Services. Assist clients with higher need and risk apply for higher service plans. Provide caregiver support utilizing community resources. Team Facilitator 2015 Family Support Group Leader 2015 Show less
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Alzheimer's Care Director
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Feb 2012 - Oct 2012
organized and implemented activity calendar for an Alzheimer's unit completed MDS paperwork, resident care plans training of staff- ongoing and upon hire marketing within the community maintained a high level of professionalism and ensured proper protocols of specialized Alzheimer's unit are upheld involved in admission of residents to unit based on corporate policy
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Case Manager
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Feb 2011 - Feb 2012
Managed a caseload of approximately 100 elderly clients. Completed quarterly and yearly assessments to maintain eligibility. Completed initial assessments to determine initial eligibility as needed. Implemented, coordinated and maintained care plans of all clients. Assisted clients applying for state programs ( MassHealth, enhanced care plans, government aid). Maintained compliance of all paperwork/files for clients.
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Community Service Representative
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Jan 2008 - Apr 2010
Handled all marketing within the community via Marketing Directors of Nursing Homes, Assisted Living Facilities, Senior Centers, etc. Worked creatively to network with senior housing/recreational facilities such as: attending networking meetings within the towns in our territory, attending health fairs, creating holiday themed gifts for residents of nursing homes and assisted living facilities as well as the marketing department of these facilities in order to generate… Show more Handled all marketing within the community via Marketing Directors of Nursing Homes, Assisted Living Facilities, Senior Centers, etc. Worked creatively to network with senior housing/recreational facilities such as: attending networking meetings within the towns in our territory, attending health fairs, creating holiday themed gifts for residents of nursing homes and assisted living facilities as well as the marketing department of these facilities in order to generate referrals. Administrative tasks such as; answering the phone, taking client and caregiver inquires, miscellaneous tasks involving state/company mandated paperwork and the company computer system. In Home evaluations of potential clients; determining their needs and abilities to match them to an appropriate caregiver. Quality Assurance Show less
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Education
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UMass Lowell
Bachelor of Arts (B.A.), English/Psychology